Update after lease ended: The Westgate team was lovely while I was a client: friendly, helpful,…read morehonest, and responsive. Moving in and out of a place is a challenge, to say the least, but they made the process as smooth as possible. Thank you! Just after moving in: My Westgate representative Keri was a superb, informed, patient, and pleasant shepherd through my first rental experience in decades.

I submitted my application through their website as suggested on Zillow. I Submitted my…read moreconfidential paper work, paid $50 for the application and never heard from anyone. Never again. Just paid $50 for nothing not even a courtesy phone call stating property has been rented.

This company is now owned by Pure Property Management. I would strongly recommend that they do not…read moremanage your property or that anyone rents a property they manage. Extremely disrespectful and inconsiderate of peoples time. Poor communication and unprofessional. Truly a shame.

I hate to say we had a terrible experience with the Mahoney Davison company, specifically with the…read moreowner, Kerry. And, if you are a owner/landlord and actually care about your property, I would strongly advise against using their property management company. As owners of a house in the area, we sought a property management for our house that we were already leasing to tenants. At first I liked Kerry's forthright and stern approach when talking to her but, once we signed on to use their company, she became so awful to us. The way she would communicate with us (email and phone) was flat out rude. Interestingly enough, the person who I had the most communication with was young Sarah. She was the opposite of Kerry: kind, friendly and tried to be as helpful as possible. Perhaps she should run the company? My biggest complaint with Kerry? Over the holidays, our tenant has complained that our nice/new bamboo floor was peaking/buckling. An appropriate response would be to send a plumber to check for leaks, get quotes on repair, get the owners aware and involved. No. Kerry actually was hardly aware of us having MAJOR floor problems until the tenants moved out. Then she was full of ideas (see photo of screen shot). The "floor guy" they sent out didn't know what was causing the peaking (guessed install) and, after that, he stopped working for Mahoney. They never bothered to follow up with anyone else or a plumber. Bottom line, we paid them a lot of money every month to watch out for our property and they absolutely did not do that. I'm not saying our floor problem was directly Kerry's or the company's fault but she sure didn't care what was going on over in our house. We were over 400 miles away and we paid them to watch over our house and we strongly feel that was not on Kerry's agenda. Oh, and walk through and reviewing the property upon the tenant's vacating? Forget it, not Kerry's problem! Kerry, after a year, I see that you just commented on my review. I'm sure my review of your business, in a public forum, was disheartening as YELP was not a thing in the 80s, 90s, etc. and you could run your business without such bad publicity. As all my reviews are, this review was honest and based on MY experience. You knew what you were getting into and gladly accepted a generous portion of rent every month to manage our property. Our tenants continued to contact us and even complained about you to us. Your communication with us was rude and abrupt. You wouldn't even conduct a walk through at the end after all the money you took from us. The floor debacle (lack of attention devoted to it) was the last straw for us. I hope that you turned our experience with you into an invaluable learning experience. Good luck.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

As a board member of my HOA, I was quite displeased (for a plethora of reasons) with our former…read moremanagement company. After spending a few months reviewing various options, we landed on Steward Property and have been quite happy. Though all property management (and HOA!) business moves a little slower than I would like, that's just par for the course and not indicative of Steward Property. Do we have unhappy homeowners? Of course! They are now being held accountable by Steward, something that never occurred with our previous management company. I would not hesitate to recommend Steward Property to other HOA's.

12/4/25 The owner of Steward Property responds to the negative reviews right away, but only to deny…read moreprovable facts of mostly non-responses and lack of action, plus broken promises over many years by employees of the company. Negative reviews = same day response with nothing but denial. Actual concern or action over many years = almost none. Do you see a pattern here?

This is the best company when it comes to apartments and service, I was able to get my apartment in…read moreless than a week, with paper work, deposit and contract all signed within a few days, Marshall and Co are quick to respond to any issues or any service needed from them. They value every tenant and actually care about you, special shoutout to Aime for being very responsive and on top of everything. Marshall and Co is the best!!

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

Holland was courteous, through, detailed and kind. He represented the landlord, yet always made…read moresure to be available for our questions. He had paperwork prepared, did a point by point walk through and made the process as seamless. High marks for Stepwise!

Sheila Peterson has been my realest estate guru for over 2 decades. Her knowledge of current rates…read moreis just the start. She has always had the answers to all of my questions regarding real estate lending and practices, along with current market conditions and trends. She never stops upping her knowledge base. I have had the pleasure of purchasing 4 homes with her and in between she helped use with a rental. Top notch service from this wonderful lady!!

I've had the pleasure of working with Leanna for years (since the mid-2000s!) and she is just the…read morebest. She's always professional, gets the job done without missing a beat, and genuinely cares about the people she works with. She brings such a great energy to everything she does and will go out of her way to make sure you're happy. You won't regret working with her!

I had a client that was extremely discouraged with the whole house hunting process. They lost bid…read moreafter bid. They were at a point of walking away and just rent... Then they met Denise! Denise took the time to understand exactly what they were looking for, price range, neighborhood, etc! Then she went to work! Within a month they were in contract and owned a new home! I would refer Denise to anyone! She is fabulous! If you want to work with some one that cares and will do an amazing job then Denise is your person!!!

Denise has been my rental property manager in Petaluma, and she's the best! She has demonstrated…read morean in-depth understanding of the Petaluma housing market and does an outstanding job handling any maintenance or tenant issues that arise. Her hands-on, detail-oriented approach has ensured any issues are identified and resolved immediately, nipping them in the bud before they become problems. She has become my trusted adviser and has my highest recommendation!

The manager Sheryl and her Assistant Manager, Keri are simply the best and clearly work very hard…read moreto make sure the park is pristine and ever so welcoming. The grounds are stunning, quiet, and filled with beautiful flowers.

Rents are too high. Management has no time for their residents! Not a place to call home anymore…read more Residents are just a number to pay high rent & utilities.