Steven was incredible to work with! He was responsive over text and email, and was candid and clear…read moreabout expectations. He made our application and move in process a breeze. 10/10 recommend!

We enjoyed living in a rental property with Luminor and had a great experience! Janis was our…read moredirect contact and we always received quick and efficient assistance any time we reached out. I also loved the easy and convenient app for rent payments. Would highly recommend this business!!

This is the best company when it comes to apartments and service, I was able to get my apartment in…read moreless than a week, with paper work, deposit and contract all signed within a few days, Marshall and Co are quick to respond to any issues or any service needed from them. They value every tenant and actually care about you, special shoutout to Aime for being very responsive and on top of everything. Marshall and Co is the best!!

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

As a landlord, Advent made renting out our small home in Albany very easy. They took care of…read moreeverything, and were diligent about getting approval for maintenance updates and when it came time to accept an applicant. They also were quite thorough about getting good-quality applicants through listing sites and basing the proposed rent off of a good set of comps relevant to the specific neighborhood we were in.

My husband and I just recently worked with Advent Properties to move into our beautiful new…read moretownhouse in Livermore. After months of searching for the perfect place with enough space to start our growing family, we found a property that we thought was simply too good to be true! Working with Trimaine was an absolute breeze. He had answers to all of our questions, accommodated a safe tour experience for us (with a little one on the way we wanted to make sure we were extra careful due to the pandemic), and was excellent at handling all communication and negotiation between ourselves and the owner. He was definitely our biggest cheerleader throughout the entire process and we cannot thank him enough for getting us into the space of our dreams! We truly couldn't be happier with our experience and highly recommend working with Advent Properties to anyone who is looking to find their next place.

Having to manage a property from afar is no easy task. And yet, Barbara and her team have been…read moreextremely helpful in managing and maintaining my cousin's and my Sausalito Floating Home. I am forever grateful for their caring and professional assistance over the years and would highly recommend them to anyone in need of a little property piece of mind.

Poor maintenance (just check out their courtyards, including the one literally next door to their…read moreoffice- cobwebs, trashy lack of landscaping, dust and debris that could easily be swept), loud bar noise next door I wasn't warned about (plus at night, insane in the morning recycling), landlord threatened my reputation before I even moved in. Then they "forgot" to send my deposit back on time after I left. Terrible experience all around, only redeeming quality was the listing/showing lady who was just swell. I cannot stress this enough: do not move into an L&L property if you want a good experience.

We were interested in renting an apartment that Golden Gate Properties is listing, but we were told…read morethat "all parties intending on residing in the unit are required to attend the in-person viewing together." We then asked if being from out-of-state, and being in the middle of a global pandemic and shelter-in-place order could allow us to do a virtual tour instead, and we were told that that is not an option, and that their policy remains that all potential tenants must tour in-person. In normal times, this policy may be understandable (though it does seem discriminatory against potential renters not already living in San Francisco), but I believe that this is entirely irresponsible and unacceptable while under the shelter-in-place order. Worse yet, it also appears that this policy may be illegal. The following quotation is pulled directly from the current shelter-in-place order from the SF Department of Health website: "Service providers that enable real estate transactions (including rentals, leases, and home sales), including, but not limited to, real estate agents, escrow agents, notaries, and title companies, provided that appointments and other residential real estate viewings must only occur virtually or, if a virtual viewing is not feasible, by appointment with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit (except that in person visits are not allowed when the occupant is present in the residence)" All things considered, I'm happy that we won't be able to rent from this company due to their exclusionary policy. If you're considering whether or not to rent with them, please seriously consider if you would want to support these questionable practices. === 6/29/2020 update after response from Ferdinand=== I appreciate that Ferdinand read my review and took the time to reply. I am also glad to hear that you don't feel that your policy is in violation of the shelter-in-place order, although I stand by my initial comments. To be fair, I am also including a link to the full text of the current order that I referenced, and the quote I pulled is found on page 13: https://www.sfdph.org/dph/alerts/files/C19-07e-Shelter-in-Place-Health-Order-as-revised.pdf The order clearly states that tours "must only occur virtually" and that in-person tours should only be held when "a virtual viewing is not feasible." Your team makes no good faith effort to conduct a virtual tour, and the excuse that LTE coverage isn't reliable across all of SF is extremely flimsy -- you should know that your competitors have no issues conducting virtual tours. Even if you feel that your policy isn't violating the order, it's unfortunate that you don't recognize how unsafe and unwise it is. You have chosen to exploit the wording of the order and needlessly place your staff and potential tenants at greater risk of covid exposure. That's just not the right thing to do.

My family has been in the property management business all of my life. I know first hand the amount…read moreof time and dedication that it takes to keep clients and tenants both pleased. Even though you may know how to manage a property, it doesn't mean that you can or even should! And I had found myself in this position with my first big investment, a multi tenant property. The moment I found myself trying to capture photos, screening applicants and managing maintenance requests, I realized I was in over my head and about to lose it. Insert Ferdinand with Golden Gate Properties. Initially, I called without any expectation that I would hire a property management group at all but I was overwhelmed with a growing count of unattended and upset tenants. Ferdinand walked me through their process, asked me what was overwhelming me and about the properties. He even offered his own helpful advise, without expectation that I would pursue them. Needless to say, I decided to hire them and let them take the wheel! About 2 years later and I am still so pleased with the incredible and professional services from G2P. My properties are full, tenants are happy, maintenance taken care of and I have a lot less stress on my plate. I cannot thank Misty and Ferdinand enough for everything that they do!

My family and I recently moved out of an Elam rental property after having lived there for 6+ years…read more(Brush Creek Rd., Santa Rosa). We found it hard to leave. Not only was the property beautiful, clean, and well-landscaped but the neighbors were second to none. Our real joy, though, was the comfort of living in a space managed by such a great family. The Elams really looked out for us and provided us with anything and everything we needed over the years we were there. Bobby was attentive, responsive, and personable, which made our stay all the more memorable. Because of our experience, I can highly recommend renting from the Elams. Thanks again, Bobby!

Having dealt with Mr Elam for several years, I have come to the conclusion that our first…read moreinteraction was a bad day for both of us. I tried to delete my first post, but Yelp would not let me. I would recommend renting from him and have found him to be a man of integrity.

Moved into a place in Sausalito that I was told would be cleaned up and ready prior to move in day…read more Was forced to sign the lease immediately. When move in date came along. I was BUMMED. The 6K rental was just disgusting. Filthy white carpet, burner out on the stove, overrun yard, broken lights, water leaks. Bathroom old and decrepit. YUCK. To prospective tenants and landlords stay away. I'm also going to put blame on the landlord too tho --They knew how awful this place was but somehow felt like ....leaking water, stained carpet was OK.

Prandi was awesome. Always responsive to any issues at my rental and super nice to boot. Quin…read moreBoreen in particular for being so helpful throughout my tenancy. Highly recommend.

RNB managed the apt that we rented in Sausalito. Kaveh, Joni and the whole RNB team are incredible…read moreproperty managers. They were very prompt in addressing issues. There were even things, like the HVAC system, that was upgraded while were there, so it felt like they were advocating for not just patch fixes. Would highly recommend RNB!

I hired RNB Property Management Golden Gate to manage my rental property. They found a great…read moretenant, have been communicative, and overall done a great job. I am very happy with their work so far and would recommend them to anyone looking for a company to manage rentals.

Renee helped me sell my Tiburon renovation project for $2.825 million in 2024 and she did amazing!…read moreShe problem solves and does everything she can to make the process better. Her advice is always top notch and she knows the market very very well. On top of that, she can definitely sell a listing and she negotiates hard on my behalf. There are always instances where Renee negotiates to save me money or make me more money. She's also very responsive with her communication. I honestly still haven't found another real estate agent like Renee. I highly recommend her to anyone look for a real estate agent. [The review below is from 2021 that I forgot to post] - pictures are the blue house with a white kitchen] Renee was a great realtor to work with when selling my renovation project in San Rafael! I found her through her online marketing and I was impressed with her listing presentation. When it came to selling the home, Renee was very very aggressive (in a good way) with the buyers. We were expected $1,250,000, but she got us an extra $75k on top of that with a non-contingent offer. Right before that, she also told us how many buyers would come through, how many offers there would be, how much she expects to sell it for, and the exact date when the property should go on the market and she was right every single time. When it came to escrow, Renee was in control at every step and even after escrow. When the buyer had some ridiculous requests, Renee knew exactly what to say and she crafted every response and message to perfection. I felt protected, and I felt that she was looking out for my best interest. I would absolutely do business with her again and I would definitely recommend her to others!

Renee was the selling agent for our new home. She worked with the elderly couple who was moving out…read moreand spent $70k of their money to "update" the house. The kitchen was done so poorly, it should have been an embarrassment but Renee still marketed it as a "chef's kitchen". The home depot cabinets were installed backwards, there was an extra hole for the vent that installed incorrectly, shelves and knobs were missing, there was ZERO thought put into the layout (the fridge and stove were sandwiched next to each other). We have high ceilings with beams, Renee's painters literally painted over duct tape all long the beams. The "designer lighting" is from IKEA. She had the painters paint right over tile in the bathrooms and within one day of usage the paint was peeling up with every step on the shower floor. The hall closet had a new hollow door installed but was unable to be opened because of a light fixture installed in the hallway, so instead of reconfiguring the light or the doors, she simply had someone nail the closet door shut. We purchased the home with the intent to do a full remodel but I believe it is worth pointing out Renee's unethical marketing and clear intent to put "lipstick on a pig". I would never work with Renee to sell my home if this is the type of work she finds acceptable.