Typical rip off dealer. I came here specifically because I had a 20% off offer, otherwise I have…read moreanother ford dealer much closer to me. I needed an oil change on my F350 and I also had some water leaking into the cab. I told them I think it might be can lights because I already checked sunroof drains. They charge $125 "diagnostic" fee and the oil change was supposed to be like $130. That would be around $200 after tax and 20% off. Of course that didn't happen and I was hit up for $300. They specifically tell you to show your coupon BEFORE service so you know they just jack up the price add extra "shop supplies" and all the other bs they add. I also question what diagnostic was done since it was only there for 2 hours max and about an hour in they called me asking if I wanted other services while they did the oil change. They just told me I needed new cab lights and they would be $800. No specifics on how they confirmed it was the cab lights and not the windshield or anything. Plus they told me the cost is so high because they had to pull the headliner to replace the lights which is simply not true. The lights come off right from the outside and if that was true that pulling the headliner is such an issue... how did they diagnose it? They certainly didn't pull the headliner in the short time they had it. Easy $125 for them. They no few people will pay the $800 so they basically do nothing and make $125. Honestly I'm not one to make a fuss so I paid it and left. I will simply never be back, definitely not for issues and not for service either. Bought replacement cab light seals for less than $20 and will replace myself.

Visited this dealership on Friday July 9 to get an estimate on selling my ram 3500. They offered…read more82,000.00 which was an agreeable price to me. They told me I had 7 days to bring it in and sell it. I returned on Thursday July 15 with title in hand. They pulled up the offer and agreed to the price again, and we began signing paperwork. After all the paperwork was signed and the title was signed over to them they came in the room and said they were backing out of the deal. The reason? Because the truck has a manufacturer recall. They told me I'd have to go get the recall fixed, but by the time I could get it fixed the offer will have expired and they'll be glad to reappraise it at a later date. I got a bad feeling when I first walked in, and I was cautious about the entire interaction because of this bad feeling I had. It's nice to know I should have trusted my gut. This is a shady group.

I've had my cars serviced and repaired here for several years. They take care of my jaguar and…read moreEnvoy. The owner and mechanics are well trained and take great care in all the regular service work and repair work. I just can't say enough about how good they are. My jag purrs perfectly after every visit and thanks to their great maintenance few repairs are needed. You will not find a better auto repair shop in all of Burke County ....better than any new car dealership.

I have been so thankful through the years for Doug, Johnny and the guys from Auto Works. They have…read moretaken care of all our cars and keep us in great shape. A couple of years ago, I had an oil change done at a cheap place and a piece of the oil filter came lose and went to the engine. I took it to several places when the engine light came on and no one could help. We took it to Auto Works and Doug would not rest until he figured out what was wrong. He took the whole engine apart and found the piece of filter. The oil shop I had taken it to would not make good on the damage, but Doug said that he would work with us on the repair costs if we had to come out of pocket. He went to bat for us with our insurance company, and due to his efforts and documentation, my insurance covered the repair costs. I am eternally thankful to Auto Works!

Great prompt service at a really good price! Highly recommend for any of your towing needs!read more

I highly recommend AMA towing. They completed a tough job for me at a reasonable price. The staff…read moreis amazing, considerate, and total pros at what they do!