I've had my cars serviced and repaired here for several years. They take care of my jaguar and Envoy. The owner and mechanics are well trained and take great care in all the regular service work and repair work. I just can't say enough about how good they are. My jag purrs perfectly after every visit and thanks to their great maintenance few repairs are needed. You will not find a better auto repair shop in all of Burke County ....better than any new car dealership. read more

I have been so thankful through the years for Doug, Johnny and the guys from Auto Works. They have taken care of all our cars and keep us in great shape. A couple of years ago, I had an oil change done at a cheap place and a piece of the oil filter came lose and went to the engine. I took it to several places when the engine light came on and no one could help. We took it to Auto Works and Doug would not rest until he figured out what was wrong. He took the whole engine apart and found the piece of filter. The oil shop I had taken it to would not make good on the damage, but Doug said that he would work with us on the repair costs if we had to come out of pocket. He went to bat for us with our insurance company, and due to his efforts and documentation, my insurance covered the repair costs. I am eternally thankful to Auto Works! read more

Can't say enough good things about these guys. We were driving about 3 hours, with 3 hours to go, and were having some issues with misfiring. A little scary when you have a van load of stuff, 5 people and a dog. I pulled up Yelp and looked up some local auto mechanics. This one had a couple stellar reviews. We pulled in and we got in there just before their lunch hour. Of course, I was not expecting them to interrupt their lunch, and was prepared to wait. On their own, they squeezed us in on their lunch break, even though they already had a tight schedule. They even invited us in (and our little dog) and were even offering to take us to a restaurant if we were hungry. (We had plenty of food and snacks, so we politely declined and I really didn't want to inconvenience them either, as they were already going out of their way) What great people! They replaced one of our ignition coils and had us out of there in about an hour and a half. And the price was very, very fair. We got to our destination and back home with no issues. They saved us a lot of hassle and stress on our vacation. The kindness and consideration they showed us is what makes me believe that that really are honest and caring people out there. It's easy to forget that sometimes. Auto Works of Valdese is Highly recommended to anyone and everyone. Love this place. If we lived in the area, they would be our go-to auto mechanics. read more

This is the most dependable and trust worthy mechanic in Burke county hands down. They are a little more expensive than others around but its worth the extra little bit of money to know its done right and that you're not going to get a whole bunch or unneeded and expenses parts, when they give you a price its rock solid!!! I bought a motor from rusty's pick a part in marion lucky I got the warranty on the motor had it installed by the guys at rusty's withing a month it was smoking and pouring oil. Rustys did honor the warranty and had a mechanic they knew in town do the work, one week later same problem, so they sent me to another mechanic they also tried to fix my car two weeks later same problem.....then after two weeks of me trying to get in contact with rusty's pick a part and threating a lawyer they let me take it to Valdese Autoworks! Valdese autoworks rebuilt my motor and found that one of the belt tensioners on the motor was also going bad which saved me and rusty's a future problem, they handled the whole situation with rusty's and my car has been running in tip top shape ever since this is over two years later!!!! My father in law brought his honda civic to them due to ignition problems they told him they thought that it was a $120.00 part/fix the next day they called him and told him it was just a $8.00 switch and charged him like $12 to fix it! Last but not least we had my wife's 2004 crv AC fixed by them and it started to make a funny noise they didn't hesitate to honor the warranty and got it in the next day! This is a stand up company and Johnny (the manager) will keep you up to date on your car. If I have anything done to my car it will be by them and no one else! Just do yourself a favor and call them if you need work done, you will be able to tell just by talking with them they are a stand up company! read more