Bought a very good ($300.00) truck battery in December 2025. Drove the truck 2x a month, started…read moreit up every week and let it run for 30 or more minutes. Had no problems even below freezing. Had a medical problem in the family and couldn't get out to start or drive the truck for the last 2 weeks. Battery deader than a doorknob, not even a click. Got it jumped, took it to the same location we bought the battery from. They tested it, said it was only 3 volts and had to be at least 10 to claim the warrenty. They put it on an overnight charger. No calls from them about status. When we called, Mike stated they could only get it to 7.5 volts and thereby voided the full warrenty we paid for and would not provide a new battery. Voided the warrenty on a 5 month old battery because it would not hold a charge? Since when does this make sense?! Never again!

My Iphone battery was slowly dying. I was going on vacation and wanted to get this resolved before…read morewe left. i had a great experience with another Batteries Plus in another area, so I went on the website for Fairview Heights and they had an appointment at 9:30 the next morning. I got a confirmation email immediately that said my appointment was set. I also received a text at 7 AM the next morning saying my appointment was set. I got there at 9:15 and was met with "we tried calling you twice yesterday to tell you we didn't have your battery in stock". I confirmed the number they had was correct (not remembering they had texted me 2 hours prior) and it was. No voicemail, no missed calls, confirmed they had the correct number. Their story didn't add up...I would have been fine if they would have just owned the mistake and admitted they dropped the ball. I went to the cell phone repair store across the street (CPR), they got me right in without an appointment and my phone works great.

Oh my! What a great place. Let me tell you; I was told about this place from a employee at my local…read moreO'Reilys. I called twice to make sure they had the battery for my car as I was about 40mins away. They were very friendly over the phone and even more so in person. They offered me options on which battery and warranty I wanted based on my budget. Awesome! His name slips my mind but the guy who helped me was from SoCal and I'm from NorCal perfect California connection in Missouri. I would for sure go back and recommend them to anyone else that needs a battery .... FYI the battery worked perfect and my car is now back driving. Thanks Guys! Keep up the great work!

From the owner: Specializing in: - Battery Storage…read more- Battery Supplies - Dry Cell Batteries

Poor customer service Their battery tester is bad so I have…read moreto leave battery to test tomorrow. I just drove 28 miles to this store. Then he tells me the battery is out of stock and it will take a week to get one in. Who waits a week for a auto battery?? Asked for a comparable battery and he said he couldn't do that. I will never do business here again.

DO NOT GET A CELL PHONE BATTERY HERE! Their batteries are just as bad as the one you replace. Short…read morelife, poor performance, and take forever even with an appointment.

Thanks to Larry and Interstate Battery, our dead battery was quickly and professionally replaced…read moreand we were back on our road trip!

Very courteous and efficient employees. Helped me find what I needed without any eye rolling.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed a watch battery. Yes, I still have a watch. In & out in under five minutes, even though…read morethe guy that does watch batteries was, uh, indisposed.

Car wouldn't start this a.m. got to Interstate Battery just SECONDS before they closed. They…read morecheerfully got me in an on my way. Needed a new connector which they threw in for free! They are always AWESOME!

They have the absolute best coffee in town, I highly recommend it. They also have plenty of…read morebatteries too.

Had a pretty last-minute battery issue with my car, took it in the next day and they were very…read morequick and helpful (and transparent) waited maybe 15-20 minutes before they took my car back, then maybe about another 10 for them to get it replaced. In terms of the other car repair places, I've been to in Springfield this was certainly the easiest experience for me. Would definitely recommend.