John is the best. It is like stepping back Into 1950s era work ethic, honesty and commitment to the…read morecustomer. Every time.

Highly recommend, stopped his lunch to help us. We asked him to finish his lunch and we would be…read moreback. No rush - enjoy his lunch. Amazingly friendly, helpful - love small town locally owned businesses - the true backbone of this great country! Hardworking - good people!

They did a great job on my oil change and rotation. Ready at the time of appointment. I will be…read moreback

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

I HIGHLY recommend Dobbs. I was referred here from another garage that only services semi trucks…read more We had a wheel/tire issue on our way from Kansas City to NYC to move my daughter into her Manhattan apartment. They IMMEDIATELY got us in (even though they had a full schedule & looked extremely busy. We ended up with a cracked wheel & they didn't have another to replace it with (wheels & tires for the Camero are very difficult to find anywhere) but for 3 hours the manager called around trying to find us one, they straightened out the computer gauges (Walmart had done it incorrectly whn we bought new tires) & spent a lot of time on our issue only for us to have to go elsewhere. The staff was excellent-informative, helpful, kind etc & we were barely charged ANYTHING. I'm not easily impressed (am OFTEN called high maintenance) so I don't give credit if it isn't earned. They helped us the best they could in our bad situation & I was very very impressed & so grateful we were referred there!! Thank you Dobbs!!

Took my car in for tire rotation, the most basic tire service. They somehow managed to screw that…read moreup!! My tires have directional treads, they put them back on the wrong sides!! REALLY ??!! they have someone working there who doesn't know about directional treads?? Two days later I got tire pressure warnings on all tires because of it. Had to take it somewhere else to fix it. How stupid !

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing

Disappointed Two-Time Buyer - Radio Silent Until Threatened with a Return…read more I am a returning customer who previously had a great experience with Auffenberg, but their post-sale communication has completely deteriorated. I recently purchased a used 2015 Toyota Highlander. Within my contractually guaranteed 7-day return window, an independent multi-point inspection revealed a failing alternator, a bad battery an alignment issue. I contacted my sales consultant, Joshua, immediately to see if management would utilize their internal service department to address these electrical components to save the transaction. The dealership completely ignored my messages for days, hoping the clock would run out on my 7-day return policy. Only after I explicitly stated I was preparing to return the vehicle did I finally get a response. The used car manager's solution? They completely ignored the failing alternator and alignment issues, and offered the "goodwill gesture" of selling me a replacement battery at their cost. Shifting the financial burden onto a loyal repeat customer for a failing charging system during a trial window is an insulting way to do business. I declined their offer, kept the vehicle because the core engine is solid, and will be paying my local mechanic to fix it. They have officially lost a loyal customer's future business.

Purchased a 2025 Kia K4 in November 2024. Our car was totaled and then paid off December 2025. My…read morehusband and I regrettably went back to Kia Auffenberg under a time crunch to repurchase a new vehicle. Auffenberg refused to honor the price we paid November 2024 for the exact same vehicle, 1 year 2 months later. Mind you, this would be the 3 vehicles previously purchased from them, and zero care or consideration given. Not to mention, Steve- working at Kia, is the most unprofessional and rude sales person there. I would recommend working with someone else entirely if you even attempt car shopping. He doesn't air out after chain smoking outside, and he will call you stupid if he doesn't understand what you're talking about. He is not professional, and I would be embarrassed to have Steve work for any business of mine. Just because he can sell you a car doesn't mean it's worth the reputation Auffenberg is creating with people like Steve. With that all said, three separate and equally awful experiences with Auffenberg in 2023, 2024, and again January 2026. We learned our lesson - do not buy there or you'll be met with predatory practices. We were literally discouraged to leave a review unless it was good because it only directly affects the sales people who worked with us. Steve needs to be fired, and Auffenberg should really have better business practices. I hope our next brand new car purchasing experience is better than what Auffenberg failed to provide on three separate occasions. Our community deserves better!

The guy did four different tire plugs kept messing up and redoing i took it back hade the same…read moreproblem an my tire ends up blowing out on me they got good tires but don't get them plugged here if yu got an nail im your tire

I came here to get my front tire plugged because I had a slow leak and it was $10. I also got my…read morefront right tire rotated to be back left tire and that cost me $5 per tire. SUPER AFFORDABLE! I Called ahead to see if they accept Apple Pay and they do. Sometimes the machine doesn't work so be sure you have your card handy just in case, or cash. The staff is knowledgeable and friendly. He knows what he is doing but he told me that if my front left tire has more tread than the front right, it won't cause the car to shake. He always recommends I check my brakes and rotors but i figure; if you have one leg slightly longer than the other, you'll walk unevenly. Same for tires. Some of his advice makes me scratch my head sometimes but he is an honest and respectable man with a great business. I will patronize again, should I need a tire shop! Perfectly located & black owned, small, local business.