We've been using Metzger Tax Service for a few years now, and we've always been pleased with their…read moreconsistent professionalism and promptness. Their office is comfortable, with snacks and clean furniture. They also have a private conference room for meeting to discuss files and any other pertinent business matters one might have. Their parking lot is quite large, but has a strange configuration that can sometimes bottleneck with other cars. Be careful when entering and exiting the lot.

I've been going to Metzger Tax Services for years. This will be my last year. I was charged an…read moreexorbitant fee for my taxes. The receptionist was very defensive when explaining why I was charged so much. I did not like her attitude and I did not like their fee increase. Good luck if you have a complicated tax situation. Mine was not.

The are dedicated to providing excellent service with emphasis on quality, honesty, integrity and…read morecompliance. I have had a wonderful working relationship with Wilcox Arredondo for several years now and am always made to feel, when I call, that I am more than a client but also a friend. Thank you for taking such good care of me and my company.

As the founder of a small branding agency, I'm no stranger to wearing a lot of hats; unfortunately,…read morethat "bookkeeper" one has never been a particularly great fit for me. While I have no trouble understanding the high-level principles, the steep learning curve of our highly nuanced accounting software was endlessly daunting. Not surprisingly, I couldn't wait to hand off that aspect of my role and, in mid-2020, the opportunity finally presented itself. From the very first phone consultation to the latest reporting, Closing Your Books has been phenomenal to work with and has provided outstanding service at every turn. Having super-clean books makes tax time a breeze, and I can confidently pull numbers at the drop of a hat, which has opened us up to small-business loans and grants we might have otherwise missed out on. Lozelle brings a wealth of expertise in accounting and bookkeeping, and her collaborative, educational approach sets her far apart from the competition. I absolutely love that I learn something new during every check-in, and it's rare to find someone who empowers you to keep up with them. Lozelle is also one of the kindest, most supportive people you'll ever meet. I'm deeply grateful for the way she's made mentorship a fundamental part of what she does. She's not only helped me navigate a variety of challenges and uncertainties - pandemic-related and otherwise - she's also strengthened my operational skills and strategic-planning abilities. Deciding to hire Closing Your Books continues to be one of the best business decisions I've ever made. And, thanks to Lozelle, I rest easy knowing that we'll continue to make smart, financially strategic choices as we pivot, evolve, and grow. We heartily recommend her to colleagues and clients every time!

I heard Lozelle speak at a networking event and was immediately intrigued by her approach. I was…read morereluctant to hand over all of our book-keeping responsibilities and appreciated her focus on "teaching us to fish" instead of just doing everything for us. She guided us through the process and let us do a lot but also stepped in when we were getting off track. I feel like we're on really strong footing now thanks to her and will absolutely reach out again and again as we need help. I love knowing that we have someone very skilled in our corner to help with anything we need while also feeling empowered that we own our own bookkeeping process. The recaps that she sent out after each session are also very valuable tools.

We've been working with Dan Mueller @ Jones & Roth for over 20 years. He's honest, hard working…read moreand very personable. He makes April 15th much easier with his accounting expertise. Highly recommend.

Sad that they went away from tax service, always trusted Lindsay Holmes with our taxes ,always…read moreperfect returns!

I'm surprised by the one-star review. We've been going to Gorge Capital (formerly Hardy and Holmes)…read morefor about 4 years now to get our taxes done by Jason. Everyone is very professional and they do a great job. As an established client, they send you a pre-planned tax appointment every year based on your preferred time, which you can just keep or call to change/cancel. This is very convenient, one less thing to do. They also send you a handy tax organizer packet ahead of time (pre-filled with your previous year's information) to help you get everything organized and ready. This makes your appointment go very quickly and smoothly, with no surprises. If you do forget to bring a form, they let you just drop it off when you can. If you can't make it into their office in person, they also give you the option of just dropping everything off or mailing everything to them and they take care of the rest. You do not pay until they have completed your taxes and you go to pick them up. If you owe any taxes, they'll have the forms/envelopes all ready and pre-filled for you, you just have to sign and mail. They give you everything nicely organized in a file and the best part is that if you ever get audited by the IRS, they will have your back. Jason also answered questions for us about college savings plans and the cost of college tuition for our son. If you refer a new client to them, they will also give you a token of appreciation (we got a gift card to See's Candy before) and they enter you into a drawing for a trip to Hawaii! Highly recommend for tax preparation!

I used this firm in 2018. As a self employed sole proprietor, I should not have ever paid…read moreunemployment insurance, which they had me file /pay fourth quarter. When I caught the error and stopped paying, it triggered a large "overdue/penalty" from the state, which I have been fighting for a year. Dealing with the state is a nightmare. Additionally, they filed a deduction for my ROTH Ira, which can not be deducted. Another tax penalty. I would strongly suggest interviewing other accounting firms.

Pretty disappointing experience with this business. I called during the business day and had to…read moreleave a voicemail, I explained I am new in town and I need to begin managing my own and my mother's finances (which I now manage as a fiduciary). I got a callback a day later, which is reasonable I suppose. The person offered an hour session to explain what they do for $150. I explained that having a professional manage my finances is new for me, and I was even sure if the services they offered applied to my scenario - And that I'd want to have a brief explanation of what they do and how that applied to my situation before proceeding. I think that's also reasonable. I don't care how good you are or how busy you are, charging me for a sales pitch isn't how you do it and I cannot believe they have any sense of customer service or care about their clients. In my professional experience I have worked with and hired top-notch consultants who are in high demand, and I have never heard of such a thing until now. Yes, I've paid for scoping, but that's after they pitched me as to why I should go with them...

Friendly staff, recruiters go out of their way to ensure ongoing communication and check-ins…read morehappen, regular outings are organized for contractors and IGNW staff to meet in a relaxed atmosphere and socialize and continue relationship building. The expertise for which you are hired is greatly respected and they are an agency solidly in your corner.

Fantastic and friendly staff. Quick to answer questions and offer support. I worked with IGNW in…read moreboth a contractor and customer capacity and they hit the mark on both sides. Highly recommend IGNW for your staffing or job search needs!

Heather Jackson, an accountant with this firm, is extremely unprofessional and flakey. She demanded…read morepayment upfront in February. I submitted my tax information to her the same day my 1099 came in the mail in early March. Haven't heard a word from her since, and my taxes are due tomorrow. I've been emailing her BEGGING for her to communicate with me, but she doesn't reply. She did the same last year, but I let it slide because she was sick with COVID. She simply does NOT respond to emails. I am not a high maintenance customer... I don't ask for much correspondence... just want my taxes done in a timely manner. Beware of this firm!

Be wary of this firm. They charge upfront before any work is done or suck you into a subscription…read moreagreement.