Best rental prices. Very easy to pick up and drop off. I would recommend before any other companyread more

I had the pleasure of working with Liz C, Mike C and Jenna D; kind, compassionate and professional…read morepeople. They were all instrumental in providing exceptional assistance to my fiancé who was in need of a lift chair. Hats off to the delivery staff too; top notch. I would recommend this company to anyone who is in need of any medical equipment &/or supplies. Keep up the great job!

Within the past 6 months have been told by 2 different health care providers that what they were…read morerecommending could be bought on Amazon. I asked: what about Sheridan Surgical? they didn't know. This company is so much better than amazon! for starters, it's a local business, keeping local people employed and the money stays local. The employees are all well-trained so they know their stock (which is amazing in its variety), and take the time to help you with your particular issue. In one instance, their price was less than it was on amazon and i walked out the door with what I needed without having to wait for a delivery. I ddnt bother checking amazon for the other item. Spread the word to your health care providers and keep a local business thriving!

Came here for supplies and devices, staffs are patient, knowledgeable and very helpful. Money well…read morespent!

We were referred here by Sheridan Surgical when they did not have what we needed. While not easy…read moreto find, better signage would help, the employees here are terrific and super helpful. They have a form you fill out detailing your needs and then sit at a real table and discuss with you what they have, things you may not have thought of or know about etc. When you find yourself in a store like this it's to buy things for someone who is ill or injured and the compassion shown here was terrific. Parking is easy.

I would have agreed that they were super helpful and convenience until I received a bill in the…read moremail for $200 5 months after I paid my co-pay. While calling around to try and find out what this charge was about, I was first told that it was my co-pay. After I informed them I already paid my co-pay, I was then told that my equipment was on a rent to own contract and I would have to pay $40 per month for 10 months. Imagine my surprise, because 5 months after I received my equipment, I was told that I was on a rent to own contract. I was never told anything about this arrangement until 5 MONTHS AFTER I RECEIVED THE EQUIPMENT! I scoured my paperwork and couldn't find any thing that indicated these terms. I then called the office again and a rather rude person told me that this was my problem because as a consumer I should be aware of things like this. Funny, as a business and as a provider, I would have thought that you would be required to tell me exactly what the arrangements are instead of sliding them in after I have been using the equipment for 5 months. I asked her to please send me the paperwork that indicates this arrangement and what I received was the paperwork that I already had that said nothing about a rent to own arrangement. They did send a representative to my house with my equipment when I initially contracted with them for it and he was OK but not really super helpful ( beside the fact that he never mentioned a rent to own arrangement)

The best pharmacy in WNY! Family owned and they are such good people! I worked here years ago as…read morea Pharmacy Technician and the family is by far the best business you could possibly ever ask to be apart of. They care about their employees, your family and most importantly, the patients. Your Prescriptions are filled as soon as they come in, unheard of at almost every other pharmacy. There is zero drama for work environment and everyone works as a team. They also offer delivery.

My family gave all our doctors their name. Even when I was living in a place that told me I…read morecouldn't use the. At one of my doctors appointment I gave them Tile Pharmacy' detail. Thinking how I was there as Independent I was going to use that right. With Tile having delivery when the weather was better I could go and pick up my medication and of course do some shopping in their wonderful shop area. I like buying my cards there because most of the time it was only me back there looking for a special card. You never have the special quite time at any other store. I am now 73 years young and the young ladies that work there instead of their dad they are just as pleasant as he. You would not be disappointed especially if you enjoy the personality that they all share.

The Care Center of Dunkirk - locally owned and operated proves once again that they deserve the…read morehighest of ratings. Here's the newest scoop on their fantastic customer service: 1) They were open and ready to help me on "Good Friday" 2) They were able to contact my insurance company and get me switched from Lincare over to the Care Center with hardly any work on my part 3) They provided me with the nostril mask for my CPAP immediately with no charge 4) They found out that my insurance covered everything for my CPAP at 100% while Lincare was charging me 50% for everything 5) They took the time to explain everything about my current CPAP from Lincare as well as my new CPAP that I will be getting from them next week 6) They sincerely cared about me and my health - unlike Lincare! 7) Bonnie was perhaps one of the best respiratory therapists I've ever met - very knowledgeable and friendly 8) They stock everything I needed including a water based nostril gel in case my nose gets dried out 9) They are locally owned and operated - meaning they are there for you - not just to make money 10) Their shop is clean, well stocked, parking is plentiful (off street), they work well with insurance companies and they have great store hours of operation compared to most home care companies and medical device stores Why I didn't go to them first was just plain stupid - if you are in Northern Chautauqua County I strongly suggest you give them a chance at providing you with any medical device or home care you might need. Thank you Bonnie, Ella and Paula for making me feel important to you! And thank you for the excellent care!

Its a pharmacy with a seating area inside and a drive-up window, like you might expect anywhere…read moreelse. Their telephone system is the super useful automated type we all know. The supplies center has all sorts of displays where you can compare products. Its all very modern, clean, and accessible. The staff are expertly trained and capable of answering any questions you might have. That's all very well, and far better than most pharmacies. The difference is in how the entire staff does everything possible to get you exactly what you need. * These are experts at navigating the complexities of insurance company troubles. * They work their magic and manage somehow to get doctors to comply to requests for proscription refills sometimes within the day * If by some freak chance they don't already have the equipment you need, they will simply get it, cause that's how they roll * They even deliver every weekday! These lovely people are always going the extra mile. They've all been there years, and know their business. Each are personable and truly care for their clients. I say they are professional, but that falls short of the true quality of service I receive every time I visit. What you wont find is isles of cheap toys, cases of beer, and greeting cards. This place is serious. They don't have time for price checks on dog food. If all you need is a multivitamin and more glittery nail polish, try somewhere else. This care center is for those of us who don't have the luxury of trusting our health care needs to just anyone. I call, and they deliver. If not today, then tomorrow. It simply doesn't get any better.

The greatest advancement in pharmacy customer service is the DRIVE THRU window. Especially helpful…read morewhen the customer is less than fully mobile due to a surgical procedure.

I can't stand the one employee. He's got Long black hair in a pony tail. He's there every time we…read morego in and he is so rude. Specifically today, the way he was talking to my grandmother, he almost got hit. That was unacceptable. He's rude every time and today he almost learn a lesson.

Nice selection of products with convenient location but unfortunately only store in town…read more Hours are inconvenient not being open on Saturdays. Very Poor customer service especially old woman who doesn't listen, is rude and arrogant. Sick people and burned out caregivers need help not to be yelled at and treated rudely. Apparently has no people skills in defusing a problem but escalates it with her rudeness.

Very dishonest. I signed for a wheelchair in November of 2019 with no deductible written on the…read morereceipt and no balance due. 10 months later they bill me $43.26 for 4 months of renting the wheelchair with zero communication. This "business" never answers their phone. I left them 2 messages about this. Again no communication. I paid them in December for the items that I purchased. I owe them nothing for the wheelchair. They turned this over to a collection agency. I will be addressing those with Greenfields and the Better Business Bureau and will be posting this review everywhere!

I came here to drop off prescriptions for someone else. The pharmacists came out and let me know…read morehow they worked and what I needed to do. This place will pack all your meds individually so you have a date and time to take them. It's terrific! They do this at no cost. So if you have a number of things you take daily this can greatly help reduce missing pills or taking them too often etc. I would recommended this service for anyone who has various pills and various times to take them. This pharmacy also delivers. Independent pharmacy really does stand above the rest with service.

I have been coming here since they first opened. The service has been above expectation…read more Pharmacist are extremely knowledgeable on all pharmaceuticals, Vitamins and pet medicines. They are able to make compound medicines also. They answer insurance questions , notifying of any issues. Staff is friendly and helpful. They offer delivery service and now prepackaging daily medicines. In pharmacy medical supplies and equipment available. also they are available for emergency medicine problems.