I have been a on and off patient there since 2008 and at that time it was a luxurious experience…read moreand the staff and physicians were great. It was sad to see a lot of great doctors move on. Fast forward to now, everything has gotten run down and scheduling an appointment is an odd experience now. What really set me off is we had an appointment July 5th and an hour before the appointment the canceled because the doctor was ill and stated they would call us to reschedule, two weeks went by and I spoke to the receptionist that stated they are short staffed and would call me when they see an opening in the schedule. Guess what it's almost August 5th and I have not had any communication with them at all. I called a different clinic that will have better parking, better communication and more locations to choose from.

Great place for mole, skin tag removal and kind staff. This was the place I want to after I got out…read moreof FCC SANDSTONE FCI big moles right side of temple, and huge one on my rear. Not sure what the medical software disclosed. Thanks

Amazing all around. My tech explained everything and answered all my questions. She made me feel…read moresuper comfortable. Would highly recommend!​

Amy is an amazing laser tech...she is super friendly and efficient. This place is slightly far from…read moremy home but I purchased a Groupon for the service and I have seen improvements so far to my underarm area. The regrowth are definitely thinner and finer so I don't have to shave too often now. The stations in the rooms are clean and the equipments look new and safe. They have a lot of clients going in and out. The front desk are also very friendly. Plenty of parking on the lot, just go in and take the elevator to the third floor. I bought another package for the lower legs and can't wait to start the session.

I am behind on writing this review, which I actually think is a good thing because, now a month…read moreafter my 2nd visit I can say with even more certainty that my experience and results are most excellent. This was my first time trying this type of treatment. I was impressed with the responsiveness, professionalism and (because I have some secondary medical issues) how concerned the entire team was about making sure I was comfortable and all my questions were answered completely. I will not hesitate to go back to Expressions again! It is obvious that the entire team cares about the clients they serve and are willing to go the extra mile. They did make product recommendations for me, but I never felt extra pressure to buy anything. In fact, they were super flexible and even encouraged me to be conservative. The team took great care not to over treat me and to throughly explain the process well. Is this spa the most luxurious place you'll ever visit for care? Probably won't be, but it was super clean and well organized. Bonus you'll get great progressional treatment from kind, knowledgeable people who know their stuff and love what they do!

Professional and reasonable prices. Got the diamond facial and loved it. Will go back again.read more

Looks like I have bells palsy after filler. 3 visits and they refuse to fix it. Says it's fine or…read moreit's my muscles. Never had this issue before. Left in tears of frustration after 3rd visit.

Would not recommend. High staff turnover. I purchased a promotion and it "expired" before I got a…read morechance to use it all. Phone support refused to do anything about it even though it was their fault for not explaining the terms and conditions.

I've been coming here for about half a year now and I'm so happy with my choice! Prices are…read morereasonable and they're willing to work with you on modifications if you need it. I started with one package and I've upgraded/added more body parts to my plan since I'm so happy with the results I'm seeing! Some sections will definitely take many more sessions than others, but that is also for my own health & safety and I'd rather take it a little slower than risk any harm anyway.

I reviewed Permanent Choice of Maple Grove a while back and I now have an update…read more They reached out to me after reading my original review and acknowledged that they had some issues at the time (said they were in transition learning new machines / techniques) and they apologized and wanted to make it right. I appreciated that. How many businesses do that? Like 0? I can't speak to how their service has been since then, as I have not been a client. But if they have invested in newer technology - and trained staff well - then maybe the experience would be different today. I should also note that they proactively offered to refund a portion of my money - which I initially declined, but they insisted in order to reconcile and make it right. I am changing my rating from 2 stars to 4 stars - not because they refunded some money but because it means a lot for a business to take accountability for their work. They should get credit for that. And the opportunity for a second chance, since they are willing to stand behind their work. After what I've learned, my recommendation is to try a couple of places, see what their recommended approach is (as there are some options, like laser and different kinds of electrolysis), maybe try 1 session so that you can compare approaches (keeping in mind that permanent hair removal results are not immediate, unfortunately), and see where you are most comfortable. (That's probably way more effort than you anticipated (Sorry!) but could be worth it.)

Won't go back. Went for the first time as a new patient for a skin cancer exam and discovered I had…read moreeczema as well. I was given a cream that made it worse. I went back 7 days later to be seen again for a follow up to the cream and was charged for another office visit. When I called to find out why I was billed for the first visit (should have been preventative) and why was I charged full price for the follow up, I had to make repeated calls. When calling the main line, most of the time it goes to voicemail and they may or may not call you back. When I finally reached someone, they said they had to have billing call me back. After multiple follow up calls, I was told the first visit was diagnostic so can't be billed as preventative and the second visit required another exam so wasn't considered follow up. The exam was all of 2 seconds of the Dr seeing things were worse and gave me a shot to minimize symptoms. They said I was examed again and it had to be billed as such and not a follow up. I will not be going back not only because I feel like I was unfairly charged but also because trying to get anyone on the phone was extremely difficult. I will stick with park Nicollet.

Great care with quick service. Easy location too. Dr. Pierre-Louis is a gentle and expert…read moreclinician. My wife and I are both satisfied patients. Highly recommended!

used to love coming to this place but something has happened during the last two years. Not only…read morehas there been great turnover of very good employees but the practices have changed regarding schedule changes. You used to be able to text or email but now required to call in. In this day and age all options should be available. In addition they automatically charge you $100 to reschedule. I've driven over 100 miles to go to them because of the services they used to provide. Unfortunately there was not even a save attempt keep me as a customer. The loss will be some other businesses gain. I've spent a great deal of money with them and thought we had a good partnership but at the end of the day it comes down to the dollar that will break the business in the long run.

I have worked with Suzanne and Holly and cannot recommend their services enough. Not only are they…read moreprofessional but they are so comforting and are relatable to my personal life. I feel like I could be good friends with both women. They both have great bedside manners and the clinic has a spa-like atmosphere. I hate leaving after each treatment. My only frustration was at the end of the appointment when I had to pay. I go through Cherry for payment options and the system was down. I only have a debit card and no other credit card so had to go to the bank to get cash to pay. They did put a note on my chart about checking the day of my appointments to make sure Cherry is up and running so hopefully that snag will not happen again.

Robin is wonderful!! I was real nervous about my first time Juvaderm and Botox and she really put…read moremy mind at ease. She didn't try to sell anything. She just made some suggestions and I ended up paying less than I originally expected. She did a wonderful job and I look forward to seeing her again in 3 months. Thanks again, Irene Hinderliter

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!