Their staff lies, their lasers suck, the laser techs aren't trained well, and the results show it. If you want to pay thousands and let an untrained person go at your body with a laser, go for it. I wish I wouldn't have. First of all, I want to say that I had posted a previous review, and was told by Veronica that if I took it down, they would fix the issue. I took my review down to be cordial, and then they reneged. LaserAway does not do what they say they will. Let me start by saying my tattoo is a 4x2 inch all black tattoo which should be the easiest to remove. I was told that my tattoo would only take 6 to 8 sessions, but we should go ahead and pay for 10 just to be sure, which costed around $1600. I was told that if it didn't come off in 10 treatments, they would do what was necessary to get it off (Lie). I went to every single laser appointment. Several times, I was told by the laser tech that this was the first time she'd ever done a tattoo removal. I'm not sure if it's their equipment that sucks, or if the techs aren't experienced enough. Maybe they intentionally adjust the lasers to function on a lower setting so that the customer needs to buy additional treatments. Whatever the case, my tattoo after 10 sessions isn't even a 25% gone. They faded it just enough for it to look lousy. It's worse than when I started. It's still here, only now it looks like a badly done tattoo. Before session 9, I talked to Veronica about my tattoo being still very much visible. She said that they're still learning about the process and that maybe mistakes were made. She said, QUOTE "The squeaky wheel doesn't get the grease", and said that if I pulled down my review, they would give me a complimentary 3 pack and sell me an additional package for next to nothing (Lie). As soon as I pulled down my review, they didn't do what they said. I can tell you you that their laser work is sub-par. They don't do what they say, and their techs don't seem experienced enough to get the job done. I posted a pic after 10 sessions. It's a little faded, enough for it to look worse than at the beginning. Thanks LaserAway. read more

LaserAway - After 10 treatments - Tattoo Removal Near Me - Frisco, Texas

I've been in this clinic i guess 3 yrs already and counting! I like here the most their laser hair removal with the cooling air blows that you couldn't feel any pain! Also their Clear+Brilliant, its amazing the result, Plus the very accommodating staffs in the Reception area and super nice, professional and friendly Nurses! Its a lot to mentioned like Elizabeth B. , Miriam D.,mandy, gaby and Fayi I will surely recommend LaserAway to my Friends and Family! read more

I have been going to Laser away for a few months now for facial hair removal treatment. The results are amazing. And their schedules are also very flexible. I specifically want to call out Miriam. She is very good, thorough and detailed. She not only makes sure every area is covered but also gives proper heads up before going to sensitive areas and what to expect. Even though I have been going to Laser away for a few months now, she will still give all the detailed instructions every time, which is very important. Thank you for taking care of me. I would highly recommend laser away for laser hair removal treatments. read more

The ladies here are beyond professional and sweet. They have the best snacks and smiles. They always have amazing deals and I can gladly say if I ever have an extra dollar I come running here with my arms waving through the air! Hahah Thank you all for helping me look and feel beautiful from the inside out. read more

LaserAway - Tattoo Removal Near Me - Frisco, Texas

I'm close to finishing my laser sessions and I am so impressed with my results and how great my experience has been. Always greeted by name when I come for my appointment and all the estheticians are sweet and knowledgeable ready to answer any and all my questions. I was hesitant to do laser thinking how expensive it would be but once they talked me through the different payment options I went for it. No razor bumps and less time shaving for less than my gym membership! I'm in! It's also such a quick session! Also, their facials are the best! Try them out you won't regret it! read more

I am doing my gull body laser reloval from Laserway, Frisco location. I love results. Staff is very friendly. It's very easy to book your appointments. Today Tashara did my laser hair removal. She is so kind and made me comfortable. Loved it!!!! Definitely recommended. read more

My experience with LaserAway has been abs worth it! I suffer from an autoimmune and the team at the Frisco location went above and beyond to make sure I follow a plan that works for me! They put me and my health first! I will be continuing my current treatment plan and thankful it's with a team who cares about their patients! read more

The team here is very helpful and friendly. They offer many services but so far I've tried Cool Sculpting. The experience has been great and they make the process so easy. Looking forward to the results and trying out additional services. read more

Mandy is the best! She's friendly, fast and professionalI'm not sure why I waited so long to do laser hair removal. It's soooooo much better, less painful and more permanent than waxing and shaving. Totally a game changer for my beauty routines. read more

I created an account late last night and by the time I woke up, I already had a LaserAway member provide detailed information on my interested services and was so quick and easy to book out my services + sort a payment plan. Sarah M helped me out at the Frisco location and she was AMAZING! Super sweet, knowledgeable, and easy to talk to. She made the experience wonderful and is definitely the reason I was comfortable enough to make a final decision now rather than later. If you have any questions/concern/etc., she is your girl! 10 out of 10 read more

Not a deaf friendly. They are Not communicate with me very well. They made a promised me that they will ask me if I am happy with laser or not. My hair are not done and I want to discuss more. They suddenly shut me down. Of course I have to be so fucking mad. $3000 for this shit with no ASL interpreter access and I am a victim. I'm deaf and they knew how dirty this will be. I want to talk to HQ now. The white nurses are not very friendly, very bitch. You cares about money. Not my family. Congrats for an awful nightmare Update: 1. they still don't bother to call me or my husband. 2. They replied the bad review to hearing people (hearing privileged exist, eh?) what's wrong with me? Deaf people are nothing or trash? That's how I get threatened by hearing people daily 3. They refused give me the paper that I signed. read more

I always have the best experience when I come here. Nicholas is super sweet, knows beauty, gives honest advice- a straight gem. Gabby, my tech, is so fast and thorough, extremely kind, just an awesome staff. Love my laser results! read more

Great staff! Absolutely fantastic at explaining things thoroughly. Very informative! I enjoyed the atmosphere of the location as well! It was cold, but they were so kind to give me a cover up and keep my comfortable! Thank you so much! read more

I have been visiting this place for almost 7 months and the customer service is amazing The new director AMBER is very friendly and professiona. I really like their nurses specially Lizzie and Tashara these both are amazing they take their time to treat you and make sure the experience is well worth for their clients. I highly recommend this place for any beauty treatment you are thinking to get it done. Do give them a try and I am sure you will be a very satisfied customer. read more

Mandy was great and super thorough. She's the top injector and I can see why. Nicholas was wonderful as well at patiently explaining all ny options. Thanks!! read more

I've been getting laser treatments every 6 weeks in my underarm and bikini area and the results are absolutely amazing! After the second treatment, I saw a significant difference in both the thickness and amount of hair in those regions. Every treatment I see better results, to the point where I don't even remember how to shave anymore! Every treatment lasts about 15 minutes. The pain level is very bearable and only lasts for just a few seconds. Every staff member is extremely kind, knowledgeable, and professional. Highly recommend trying out the laser treatment here! It's definitely worth it! read more

Results have been amazing. I originally started treatment in another state and was able to transfer hassle free. I've always had a great experience with the staff from the first step in the door. I feel like they're just a group of friends. An added perk is that they run specials and it seems like every quarter. Some are in person meet and greets. I know there are other options that provide similar services but you can't go wrong with LaserAway! read more

Nicholas and the team are great. Always friendly and helpful. Enjoy coming for every treatment. They always ask to make sure each treatment is going well and if I'm getting the desired results. Love this place! read more

Ok love this place! Have loved my laser results and loving my Xeomin. Nicolas and Amber have been so great to work with and they are just the sweetest when booking my appointments. So many great things to be said about this place. Nurse Miriam was friendly and super professional as well. The entire staff is just superb! They have gained a forever customer for sure! read more

I am getting laser hair removal on my legs and so far that has been great. But they are literally never on time for appointments. It has always been a 30+ minute wait after my scheduled appointment. I get running behind once or twice but every time. read more

I have been wanting Lip injections for about a year now and was skeptical on getting it and when I came in for my consultation they were so helpful, friendly and very informative on the science behind it along with the Aesthetics they really listened to what my ideal lips were to look like I really appreciate that. I Will recommend this place to anyone!!! 10/10 i'm happy with my results on just the first session! read more

I've been going to the Frisco location for a few different treatments and the people are amazing! I've worked with a handful of the nurses but most recently Chandler and Miriam. I just love them! Everyone makes you feel comfortable through the treatments. They constantly ask if I'm doing alright and provide amazing service. Highly recommend!! read more

AWFUL company. As a college student, I made it very clear to your representative that I could not afford such a financial burden, yet she continued to pressure and sell me a loan. (yes a loan! for laser???) To make matters worse, she failed to inform me that it was non-refundable, which I find to be a deceitful and unethical business practice. I feel taken advantage of and deceived by your company's aggressive and sneaky sales tactics. I have not received any treatments, and there is absolutely no reason why I should not be refunded in full. I am not only frustrated but extremely angry. If this issue is not resolved immediately, I will not hesitate to take legal action and expose your company for the unethical practices you engage in. I have a significant following on TikTok, and I will make sure to use my platform to share my terrible experience with your company if this situation is not rectified. read more

Very kind and informative through my entire process signing up and getting injected. Excited for the future of my skin!

I absolutely LOVED my experience. I went for Coolsculpting on my stomach and inner thighs. They answered all my questions before and the scheduling was super easy. When getting it done the staff was awesome and made it super fun and exciting. I am pretty athletic but have stubborn spots and Coolsculpting helped get rid of that stubborn fat! Currently trying to convince my husband I need more done read more

I love the friendly staff members and how they explain each service they offer and how detailed they are during each appointment

When I first initially started going to Laser Away I was really pleased with my results. They also had great staff which were always super helpful. However, The last couple treatments I received were extremely harsh on my skin - I told the nurses several times prior to each session that it was too hot and leaving burns on my face but I guess that didn't matter. The last session I received burned me so bad I now have a scar on my face. I definitely will not be returning and do not recommend to others. read more

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Very pleasant experience at this location with friendly people working the front desk and knowledgeable nurses. I came here for several lengthy laser hair removal sessions and each time with a different nurse I had a great experience. read more

Absolutely love this place! I was so terrified to do laser because I am a baby to pain but I've had nothing short of great experiences here. The front desk staff are always so friendly! The techs always make sure I am comfortable. They take their time and don't rush me if a session gets a little "spicy". They are very knowledgeable and always make me as comfortable as possible. The prices are very reasonable and I immediately noticed results after my first session. Multiple locations for convenience. Best decision I made coming here! read more

The ladies take great care of me here at Laser Away! They always listen to my needs and concerns and address them quickly! I definitely recommend! read more

I love LASERAWAY. I went in because of some obvious acne scars and uneven skin. Everyone at the office is professional, courteous, and honest. I was a bit nervous since this was the first time I've done any facial treatments, but they made sure I had all the information before I made a decision. I highly recommend this place! Ask for Mandy! She is amazing and extremely informative. read more

I started the clear and brilliant facials and they have been transformative in my confidence! I noticed a difference after the very first one and can't wait to see the results after a few more! I never would have tried them if Amber from the Frisco location hadn't persuaded me to come in for one that was included in another package I purchased. I'm so thankful for the wonderful staff there and their knowledge and experience in all the treatments. read more

I've been to LaserAway 3 times now. I'm a mom of 3 and 45 and, well, there are some things that just don't pop back after having 3 kids (and being of a certain age). I've done cool sculpting on my flanks 1x and upper and lower abdominal areas 1x and definitely can tell a reduction in "girth" by about 20%. 6 out of 12 areas in progress. I'm looking forward to my next sessions to really get that flat belly and waistline I've been working so hard for. Today I went in to get Thermage done on my face and neck. I already feel and look tightened and I can't wait to watch the plumpness return to my aging face over the next few months (lasts 7 years!) I'm all about aging naturally, but these treatments are non-invasive and very effective. Once I complete my sessions I will update this post with my before and afters photos so you can see the results. Mandy (a registered nurse) has done 2 out of 3 of my sessions and she is just wonderful! She's caring, funny, empathetic and does a great job making you comfortable. She explained that I might experience some discomfort with the thermage treatment but overall it was very comfortable (aside from a few sensitive spots) she is very thorough and explains everything very well, including after care and suggestions for adjusting my treatment plan. 0% financing helps and they make it super easy. If you are considering going...GO! You wont regret it. read more

Nick is the best! Went above to help me get my tattoo removed! Tiffany was the best also! Come see them!

Terrible. The first appointment was on a Saturday and I showed up and the office was closed! I tried calling and no one answered. Thanks for standing me up. Next week I went back and the whole consultation was nothing but an upsell. I was told that all the estheticians were licensed nurse practitioners and while under the laser mine flat out told me she was not. Finally the IPL did absolutely nothing and I was treated like garbage by the front desk staff. No eye contact and I felt like an inconvenience. I will not be returning. read more

This clinic was so awesome, they made me feel so welcome and comfortable - I will definitely be going back !!!

Nurse Mandy was absolutely incredible! She is so kind, communicates the treatments so well, and keeps you comfortable during treatment! She's my top choice in Frisco! read more

All of the nurses at Laser Away are very informative. They do a great job of explaining the procedures. I feel very confident to trust them with my facials, hair, removal, and injections. Highly recommend! read more

Just got my first Thermage today here. LaserAway is amazing! Everyone here was super friendly and taking good care of their clients. The nurse was very knowledgeable and attentive to my skin and my feeling during all the process. I would definitely come back for next Thermage and other services! read more

I always have such an amazing experience when I come here! I have been being serviced here for about a year now and the atmosphere is so lovely, upbeat, and fun to be in. Amber is my girl! She has amazing customer service and is such a pleasure to be around - I love chatting with her before and after my appointments. She is also SO knowledgeable on all of their services and the benefits! She explains everything down to the scientific level which is awesome for me because I am always interested in the "why" behind everything before I try it out. So grateful for her introducing me to these services because it has been one of the best investments that I've made. I also had such an amazing experience with Chandler during my appointment(s)! She is super sweet and we had such great conversation. I love that here they make sure you're taken care of and ensure your overall experience is lovely. 5 stars across the board for me! read more