My husband and I go yearly for our 'body' check for skin cancer. Dr Pennoyer is always…read moreprofessional, thorough , and listens. Over the years she has found several lesions that tested positive. She removed the ones on the body, but sent us to a surgeon that is certified in plastic surgery and does Mohs surgery. We've been pleased with our experiences.

Front desk staff: rude and inconsistent…read more I came prepared. I had submitted my ID, insurance card, and all required forms online before my appointment. At check-in, the receptionist still demanded my physical cards, which I handed over. Instead of returning them right away as is standard, She then held onto both my driver's license and insurance card without any explanation, simply saying someone would return them later. Front desk staff have no legal right to retain state-issued ID against people's will. driver's license is personal property. Holding it without explanation, especially after I already submitted everything digitally, is a serious identity theft risk and a violation of basic property rights. What makes this even more unacceptable, I was the only patient there at the time. There was absolutely no reason my cards could not have been returned to me immediately. This was not a busy office scrambling to keep up. It was one patient, and the staff could not be bothered to hand back my own ID. When I asked why, she stormed back to her desk, shoved my cards at me, and snapped "okay I can give them to you NOW if you want." Completely unprofessional. The very next patient said he had only submitted online and had no physical cards. She was perfectly pleasant with him and asked no questions. I should not have to justify asking for my own ID back, and I should not be treated differently than the patient standing right behind me. The doctors here may be fine, but if the front desk experience reflects how this practice treats patients, that is a serious problem Update: The practice did reach out after my complaint, apologized, and said they will be doing corrective training and revisiting their ID policy. I appreciate that they took it seriously.

I was thrilled how fast I got an appointment. And, the woman who took care of me was thoughtful and…read morekind and knowledgeable.

Office was friendly, efficient and helpful. Doctor was great. Nice, professional, answered my…read morequestions and my concerns.

Good service good price the staff is nice and the location is easy to find with lots of parking.read more

Highly recommend for tattoo removal services. Service has always been very good and I've felt well…read moretaken care of. After 4 sessions, my tattoo is almost gone. I feel the prices are reasonable but do increase based on the size of the area. There is ample parking as this office is located within a larger medical building. Facilities are clean and everyone adheres to mask mandates. Laser tattoo removal is painful but the folks here try their best to make you comfortable.

Dr. Lillian is a delight, professional and personable.read more

I went to Dr. Overman for Botox of my elevens. While I was there, she asked me if I clench my jaw…read moreor grind my teeth. She could tell by my appearance that this was an issue. I have a night guard, but never use it because it makes me clench more and I wake up with an aching jaw muscle. I have had broken teeth and broken crowns because I clench and grind while I'm sleeping. I was waking up with a headache almost every morning. Within a week of having Botox in my jaw muscles, my morning headaches were gone. I wish I had learned about this years ago because it would have saved me a bundle on dental work. Oh, and my elevens came out great.

This practice seems mainly to be about selling skincare and billing schemes. I paid a copay and…read morethen have been excessively billed for almost a year afterwards. Doctor not present, but PA was very attentive.

I saw Dr Damon a while ago and am only now able to write down what happened. He was doing a skin…read morecheck and when he got down to my underwear he said, "Now we're going to see if you're really a red head." I almost died! I froze in shock! There was a young lady/assistant in the room too! I was speechless and never went back. I did a search on the state licensing website after that and he got disciplined in 1993 for another similar issue and it said that he was no longer to see patients alone. I must have seen him in 2015 or there about. It's obvious he did not learn anything from the disciplinary action of his 1993 case. I'm sure other women had this happen to them.  I wish I had reported him when it happened, but I hope bringing it to light now will prevent someone else from experiencing the same thing. Here's documentation of his wrong doing that was reported to the state and is on the licensing site on the CT gov website.

I was excited to feel welcomed and not pressured into multiple beauty fixes. I have an annoying…read morefreckle that stares me in the mirror with a mind of its own. When the sun comes out, she peeks out too...betch! Hahaha. I'm working on banishing her and the other overlords from my kingdom but I have to be patient. There is no overnight magic cream for this. It's a two-week brew and I'm just glad I found this lovely location and excellent staff.

I cannot say enough amazing things about Anita at Beauty Fix! From the moment I walked in, I was…read morefeeling the weight of age catching up to me--but Anita completely changed that. Her eye for detail and natural beauty is truly unmatched. She took one look at my face, carefully assessed my features, and knew exactly what I needed. With just the right amount of filler and Botox, she refreshed and lifted my entire look--without overdoing it. The results are incredible and so natural! I walked out not only looking younger, but feeling confident and radiant again. Anita is truly an artist and a master at her craft. If you're considering any kind of injectables, trust me--Anita is the best in the business.

Referred me to a Mohs surgeon who went on to make Frankenstein out of my face. Then when I went…read moreback to show him, he was a FULL HOUR late seeing me for my appointment. It may have been longer had I stayed, but I left after an hours and didn't end up seeing him ever again. If I could give zero stars, I would.

I read the reviews about the staff being unfriendly and I have to disagree!! They were extremely…read morepleasant. My one complaint is that I was on time and they took my son 1hr and 10 min late. I got there and the room was full...I was hoping there were more than1 doctor but no such luck. He appears to book every 10 minutes but I'm not sure. I heard someone mention being his 3:30 then another 3:40. Either way we waited over an hour. Once I met the doctor he seemed to know his stuff he did not rush us and I liked him. I do not believe I need to go back...if my sons condition gets better there is no need and if it doesn't I will go elsewhere.

The staff at dr. Kugelmans is horrendous. When you call it's always busy. When you try to get a…read morerefill they take their time putting it in. We called them repeatedly for an almost emergency room situation and they were extremely cavalier about it . Supposedly told dr. Kugelman to call us as soon as possible but I certainly don't believe it. Dr. Kugelman is a fantastic doctor but unfortunately her staff is really lacking. There was just one member that was decent. Wish I knew her name.

Simply the Best!!!!! Nicole is A Gem! I've been visiting medical salons for a good 15-20 year's…read more I've had my share of procedures and tried all the new and upcoming skin care solutions and this establishment combined with Nicole's expertise and professionalim are #1!!!! I can just go on and say, "help" and walk out knowing I will be looking refreshed and rejuvenated within a day or two. Don't get tricked by some groupon or promotion. If it sounds too good to be true, it probably is....

From the owner: Professional Cosmetic Services in West Hartford, CT…read more At Refreshed Medical Aesthetics we strive to provide you with the best medical grade spa services throughout West Hartford, Avon, and Farmington, CT. We offer a variety of neurotoxin and filler injections. Our goal is to keep you looking refreshed, rejuvenated, and inspiring self-confidence. We believe a first impression is everything and strive to meet your standards. We place high importance on your first consultation visit so that your expectation and goals for each visit can be met. We look forward to meeting you and helping you look Refreshed. Call or visit us today and find the body sculpting, Botox Injections, and Emsculpt solutions that only Refreshed Medical Aesthetics can do.

I have been a patient of this office for over 25 years. I was initially a patient of Dr. Atlas who…read morewas the Best! However, since he retired I have been transferred to at least 4 different medical providers. I've had no complaints until recently because I usually only visit this office once a year. The current front desk staff(Marisol and the new heavy set one with a terrible attitude) always seem to be miserable. I dread calling the office because I know I will most likely be greeted rudely and made to feel as though I am a burden. Questions are not encouraged and when I've sought out further clarification the response I've received was one of annoyance. Any requests for a phone call with my provider have always been declined and my only option has been to schedule an appointment even if an appointment was not necessary. It seems that this practice is money driven and if they do not feel your medical concern is a priority, they make it very clear by their lack of patience with you. It's too bad that the lack of customer service and rude front desk staff who represent this practice have such a negative impact that one would walk away from 25 years of care for a new provider who is welcoming and attentive. Big difference! I hate to say it but I think the fact that this practice primarily serves patients from lower socio-economic backgrounds impacts the quality of care provided and the general attitude of superiority and disregard for patient care, which can be seen in their lack of respect for even basic human interaction. I also think that they are so used to treating patients with Husky insurance, that they are not sensitive to the financial needs of patients with co-payments and/or deductibles who might not be so eager to be seen when a solution may not require an office visit. Mona Chiurillo, APRN has been pleasant and helpful. She's definitely an asset. Also, her MA is always very kind, friendly and helpful. Unless you have no other choice, I wouldn't recommend this practice!

From the owner: Collins Medical Associates staffs highly trained physicians in 24 offices, covering EIGHT medical…read morespecialties. Each is not only an extraordinary doctor but also a caring person, passionate about doing their absolute best for each of our patients