In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

I had a nail in my tire & needed it repaired. This place was awesome! They were super fast,…read morefriendly, and easy to work with. I pulled in about 20 minutes before closing - this did not phase them one bit. The staff even gave me great recommendations for area places to eat. Also, the place was extremely clean. The bathroom was spotless and even had a baby changer. I left this place highly impressed!

I took my 2015 Camaro here to get the air conditioner fixed...the ripped me off on the price the…read moredealer ship was 200 cheaper...then my floor in the car flooded out the day i drove it bc it wasnt checked properly to make sure it was draining. The stabili track popped on when i picked the car up... had to take it to another shop to get my stern wheel recalibrated. Sarah that's responding to the reviews is the so called owner, she isn't knowledgeable about cats at all every other word is David said and David thinks...no real accountability. PLEASE PLEASE PLEASE DO NOT TAKE YOUR CAR HERE FOR ANYTHING...THE LABOR OUT WEIGHS THE ACTUAL JOB NO MATTER WHAT BEWARE

Great Service! A thorough assessment of the problem was conducted, no hidden fees, knowledgeable…read moremechanic who will provide an honest, affordable, and excellent approach to your car care needs in a timely manner.

Fantastic everything, got a clunk, go see Krunk! Met our expectations every time, highly recommend!read more

I won the monthly oil change and I am very much appreciative for that but when we got car home it…read morestarted running hot. After checking all fluids I found my washer fluid was empty and my radiator reserve was over filled. I immediately sent message to Billy Kruck with no return reply and the message was opened. Asking if he had any idea what it might have been. NO REPLY. PLEASE REMEMBER I take all my cars to Kruck Automotive. ​ At this point with no reply. I would definitely not use these people. I have never had a bill with them under $2000 and I feel like they are VERY OVER RATED.

We were on a cross country trip & broke down in Benton. Luckily, our tow truck driver pointed us to…read morePrecision. We were there first thing Monday morning, told Chris our situation, & (despite finding another issue) he had us back on the road by 5PM! Chris was awesome!!! He went above & beyond to help get our trip back on track!!!

Wow! Talk about going above and beyond for customer service!! The guys were very helpful in…read moreexplaining what was going on with my car and worked really hard with the warranty company. The owner of the shop couldn't have been nicer, or more patient with my concerns. While on vacation cross country, the smell of oil got stronger, we called them and they immediately helped us over the phone, then once home they worked my car right in. Very grateful customer!

I asked some mechanics(who oork on other vehicle parts) who…read moreto use? Budget Transmission was the same answer across the board. They said to ask for Brian, he'd make sure I didn't have any problems. Not knowing how far out they were booked, the cost, how long it would take to do it, I was kind of nervous despite being so highly recommended. I called one Thursday, I was able to talk to Brian, explained my issue of limited time because rental car had to be returned. He didn't even hesitate & got me in Monday AM 1st thing. said if not ready Monday, definitely be complete Tuesday. Shocked he was able do this so fast & happy those car guys said to ask for Brian! I dropped my car off @ 7:30 they began working before I even left! I was shocked when Brian called me about 2:30, my car was ready! The cost was $195, which was SEVERAL hundred dollar's ill [kmless than others I'd called. Not to mention I called on Thursday & got in Monday?? That never happens! AND I saved SEVERAL hundred dollars, too! Basically I'd say: Budget Transmission, Brian, quick scheduling appointment quick, professional work done extremely efficiently, and AFFORDABLE! I'll never go anywhere else AND I always tell anyone needing transmission work.

At first they seems nice, but they kept telling us one more day, one more day. It took 12 days to…read morefix the transmission. This was the shop in Russellville. We were to pickup the truck Monday but manager called in sick so no one was there so we could pick it up. We called the next day and was told your truck was ready Monday. Lack od communication was their main issue. Do not finance through their companies. It was 184% interest. You read that right 184%. Highway robbery. I would not take my car or truck to them again

I recommend Discount to EVERYONE I know! Excellent…read moreKNOWLEDGEABLE service. Friendly. Fast. Affordable. They are the only folks I have found in Central AR who ALWAYS have my 10-ply 2500 Chevy truck tires in stock. Truly in stock, not make me an appointment in two days, but can you be here in 30 minutes in stock. They work hard to squeeze you in. These guys are Truly the best! I would not go anywhere else!

Wonderful services Ive been coming here for 26 years. Mr.Ken & Mr.LoRenzo always take care of me.read more

I've been using Sullivan's for all kinds of auto repair for over 20 years. They do great work at…read morefair prices. They get it right.

My car is a bit older, and a mechanic said I had a leak somewhere. I talked to Sullivan's, and they…read moregave me the history on my vehicle without hesitation. They know their stuff. As a result, I didn't have a leak. They are trust worthy. I never feel taken advantage of by being a woman. I've tried mechanics near me, but now I won't go anywhere else but Sullivan's. I'm sold!