I enjoy my appointments here! Mr. B and the students are all really great! Personally, I like the…read morerelaxed, casual atmosphere here and everyone is attentive and friendly! I'm glad I decided to try them out. Now that I'm a retiree, coming here works within my budget. One thing you have to keep in mind is, you don't want to make an appointment when you have other commitments on a schedule. These are students that are just starting out and most of them have not gotten their speed up, yet. If you're going here, plan to spend a good part of your day here for your services. You're helping the students to get an education and become successful in their future occupation.

The instructor Mr. B and the students have a wonderful bond…read more Lighthearted and enjoyable environment.

The woman who thinks she's in charge is loud & rude. Bad customer service. Small, dingy, &…read moreuncomfortable.

My first time with NO regrets. I would like to sincerely…read morethank Mr. Kennedy for his exceptional service, professionalism, and dedication. From start to finish, he went above and beyond to ensure that my hair was absolutely perfect. His attention to detail, patience, and commitment to excellence were evident throughout the entire experience, working side by side in unity with the students making sure they knew and understood what they were doing. His calm demeanor, extensive knowledge, and genuine concern for the success of both students and clients reflect the values that any educational institution would be proud to promote . I highly recommend this school for your cosmetologist services.

It was great when Jane was in charge of the floor. Lola is there in her place! She is rude and…read morerefused to let the stylist do the foil I have always gotten there!! And she said "we don't do that here!" I said I had it done a few times there. She said I've never seen you before! Then I find out she just came back to work. She needs to be out of there! My stylist was wonderful!

I scheduled an appointment on Wednesday, 08/13, for Friday, 07/15, at 11am for a gel mani/pedi…read more Before continuing, let me be clear: I was fully aware I was booking with a student. I didn't expect perfection, this review has nothing to do with the student and everything to do with the lack of professionalism from the staff. I arrived at 10:45am with existing gel polish and overdue for a fill. My regular manicurist was out of town, so I decided to give the local nail school a try (the same one my manicurist graduated from). The student began removing my polish with a drill. I assumed she'd lightly drill, then wrap my nails in foil, but instead she drilled off the entire gel. Since my nails are naturally strong, I didn't critique her process, especially with her teacher nearby. About every 10 minutes the teacher stopped over, not to guide her, but to tell her to "pick up the pace." By 12pm (an hour in), she had just finished removing the polish. She attempted to trim and shape my nails, but her tools were dull. She asked her teacher for help, and the teacher briefly stepped in to cut my cuticles before walking away again. At 12:30, she began applying polish. I asked for a French manicure, but the base already had visible bubbles. Still, I remained patient - it's a discounted service after all. When she attempted the French tip, she quickly realized she didn't have the right brushes. After multiple failed attempts, she admitted: "I'm sorry, I can't do this. I've only been in school a few weeks and missed a lot of classes due to personal matters." I appreciated her honesty and asked if anyone else could finish. The teacher said no - it was nearly 2pm and she "didn't have time." At that point, I decided to leave. But when I went to check out, I was told I had to pay for the gel mani/pedi. I calmly explained that I'd been there for over 2.5 hours, the service wasn't completed, and I wasn't going to pay. The receptionist called the teacher, who immediately went off on me, condescendingly reminding me "this is a school," as if I hadn't already known. Here's what's most frustrating: the teacher saw the student struggling over and over. She had countless opportunities to step in, explain expectations, or even redirect me to a more advanced student. Instead, she idly stood by, pressured the student to "speed up," and ultimately abandoned us both. When I refused to pay for services that weren't rendered, I was told to "get the f** out and don't come back." Not only did I waste 2.5 hours, but I also had to find another salon to fix the damage. My nails were left thin and cracking at the base, requiring an overlay to strengthen them. This experience was unacceptable, not because of the student, but because of the staff's unprofessionalism. If you're considering going to this school for services, I urge you to think twice. The staff should be retrained in communication, accountability, and how to properly support their students. Worst experience ever!

I am so thankful to have gotten my education with Hollywood Institute ! My teacher, Miss Tasha is…read morevery well informed and knows how to make her students, confident and succeed in their training and skill development! Can't wait to come back for graduation

I have never experienced a salon experience like this before. I get this is an "academy" so they…read moreare learning however this is NOT a way to conduct business or a teaching school. My appointment is at 4:30pm and I arrived in the parking lot at 3:50. At 3:55pm they called me to see where I was at for my appointment and when I had them reconfirm the time on that phone call I asked why are you calling 35 mins before as if I'm a no show client. The person who did my pedicure and manicure was horrible. She comes off extremely annoyed as if I'm there for my appointment, she's trying to get me to change my color that I selected. If I select the "box" colors which is the gel color and the regular color together that match, I can't select two colors. Makes no sense. She's beyond rough when trimming my toe nails and filing. She was extremely careless during the pedicure that she nicked me a few times resulting in "paper cut" like cuts. If you don't like to touch feet, then this profession is not for you. She wouldn't even touch my feet to hold them to cut, file, buff, etc. extremely weird behavior. The building both inside and outside are horrendous. The floor indoors is extremely dirty. The chair for the pedicure is not even a pedicure chair with an actual foot bath.

I booked highlights and cut through a Groupon promo and was finally able to make an appointment and…read morego today. Joanne took care of me and she was AMAZING! She did a wonderful job discovering what I wanted. My hair was not easy! I have multi processing and she did a great job blending and evening everything out. I was so happy with the outcome! I highly recommend Joanne!