Once you've experienced the chaos of the chain eyeglass stores, you will really appreciate…read moreGainesville Opticians! They don't hurry you, or push BOGO specials or try to upsell you on anything. Wonderful customer service. They fixed my husbands glasses for free. Twice. The best thing though is that once I put my glasses on, I completely forgot I was wearing them. Thanks!

The choices are great, the staff is professional and excellent, amazing customer service. Can't say…read moreenough good things about this place. My daughter and I have been going here for since she got eyeglasses 18 years ago.

Friendly & Professional Service with great selection of frames! We recently purchased for both our…read moredaughters (10-yr & 15-yr) and they both LOVE their new glasses. Thank you Danny for helping the girls select the right frames and style for their individual personalities.

I purchased glasses from Thornebrook Optical with the understanding ,that as their as states…read moresatisfaction guaranteed or your money graciously returned. The lenses were not grounded correctly. I had statements from two options stating that the lenses were not ground correctly. I went back to Thornebrook expecting them to fulfill their promise. No way. A very rude arrogant,one could say mean woman absolutely refused to even begin Or bother to read my certified notarized statements from optometrist ,more reliable than they were and are. One cannot believe what they say. You have been notified.

I have worn glasses most of my life and consequently have gone to many opticians to buy glasses,…read moreboth in Gainesville and elsewhere. Thornebrook Optical has become my sole source since I tried them about a decade ago. They have a nice selection of good quality frames without being overwhelming. More important, Frank is extremely skillful as well as helpful. He has fitted me for distance glasses, progressives, prescription sunglasses. His advice about frames (e.g. whether they are sturdy, how they fit my face) has always been accurate and helpful. Each time I have been completely satisfied with the glasses. He leaves you all time you wish browsing and trying on different styles, and then when you are ready for his assistance gives you his undivided attention. And whenever I feel my glasses may need an adjustment, he takes care of it. It is always a pleasure to do business there. I cannot recommend it any more highly.

A great place very friendly, always great to talk to, takes care of all my needs highly recommended…read moreto anyone with the care of their eyes!

My wife & I have been Dr. Krol's patients for many years and have always been treated like family…read more It's nice to go back every year and see the same great folks. Any time we've needed an adjustment, a repair, had a warranty issue or had a bad contact lens they've always taken care of it painlessly. Their exams are always thorough. They discuss all the options for corrective lenses and offer plenty of options. I continue to recommend GFE to all my eyeglass & contact wearing friends.

They never ever answer the phone. I have been waiting weeks for eyeglasses. We live over an hour…read moreaway and they tell me they sent to our correct Address the ine and only time someone actually answered and this time I called the make an appointment selection with a doctor since the store never answers and asked that person to confirm my address despite the fact the 1st person insisted they have my correct address. Sure enough this person gave me my old address. We did mail forward service and old post office never received my glasses either. The agent last week blamed ups saying they forgot to pick up the glasses but it's been 2 weeks now for a 1 to 2 day delivery. Someone is lying. The doctor twice now said they will look into and get back to me. Still nothing.

I purchased my prescription lenses last week and I cannot see through the lenses. Everything is…read moreblurry. I have called numerous times, no answer, no callback. I called the customer service number on their website and the girl who answered took my name and put me on hold to investigate the situation and never came back. Instead, she sent me an electronic survey to ask if my problem was solved. I said no and the call ended. This is unacceptable. Now I have to go to the store in person and because I'm in a very rural area, the drive will take an hour and a half. I attempted to send an email to them from my phone via their website and the email wouldn't send when I clicked continue. They should close down if they don't want to take care of their customers. Do NOT go here.

Best dive shop in town. Solid selection and have most gear you would need to get started or upgrade…read moreyour setup. Staff is knowledgeable about local conditions and give great suggestions for places to go. I just wish they sold GoPro cameras and accessories but that's not a deal breaker.

Unfortunately, after a positive experience initially, it seems from a shopping experience in 2025…read morethey have tuned out / given up. Unable to get a hold of, order sits unfulfilled, and follow-up to missing parts go unanswered. Had to purchase parts from another Halcyon dealer to get rig setup for pieces missing from EE.

You been here a few times since coming to town, and really enjoy the adventures of shopping here…read more You can tell the owner truly cares about minerals and getting them into the hands of those who can most appreciate and enjoy and utilize them. Helpful staff, who was able to find a number of items I was looking for in the back room in organized trays. There's a character in a quirkiness here. Enjoy the non-mineral items like the singing bowls and windchimes and beautiful glass light catchers. All in all reasonable prices. The mystery bags are really fun and worth trying out. Anyone who appreciates crystals or collects minerals should come and enjoy this little house converted into a store on the side of the road on High Springs.

I've had a bad experience in the past related to customer service, but overall they have some…read morewonderful gems and minerals. For the past three years the service has been fine, so I'll chalk it up to that person having a bad day. The prices are OK, and they have a huge variety and price range available.