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    Lau Glen K MD

    3.0 (2 reviews)
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    10 years ago

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    East Bay Plastic & Reconstructive Surgery

    East Bay Plastic & Reconstructive Surgery

    4.3(16 reviews)
    0.0 miUptown
    $
    Locally owned & operated
    25 years in business

    Dr. Douglas Chin is very knowledgeable and helpful. He keeps up with the latest procedures and…read moreknows just what his patients need to enhance their appearance. He has a very pleasant personality, and he uses numbing products to cause the experience to be pleasant. It does not take very long for an update which leaves his patients looking the way they like to look

    I asked Dr. Chin about a tummy tuck, upper arm skin removal and liposuction around hips and lower…read moreback. He advised that the tummy tuck would take about four hours and should be first. If I wanted to move forward with the other surgeries, they should follow. He advised that a quote would be emailed, which never arrived. I called the office the following week and the receptionist made excuses for the business manager, who was to forward the quote. She'll be back in the office Monday and you'll receive the details then, yet no email arrived. I called a week later and my calls (phone number) had, apparently, been programmed to go sraight to voicemail automatically. I understand that Dr. Chin didn't want to move forward, but why wouldn't he simply just say this during the consultation, e.g., 'I don't believe you're a good candidate for this procedure.' or 'I don't think I'm the right doctor to proceed with this. Let me recommend someone else.'?? In fact, he ended the consultation with "Yes, we can definitely do this. The front desk will provide a quote and schedule, if you want to proceed." Based on this experience, he and his front desk staff were lieing to my face (and ears), which was both frustrating and incredibly unprofessional. If Dr. Chin didn't want to do it, he should just say so and/or have his staff advise. At least, he could show a little respect for others. He should not take people's money (the consultation fee isn't cheap), then lie to them and have your staff lie, as well. If you want an MD like this, he'll happily take your money! I'd rather trust my surgeon, one with integrity and basic respect for potential clients (patients).

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    East Bay Plastic & Reconstructive Surgery
    East Bay Plastic & Reconstructive Surgery - One of East Bay Plastic Surgery's treatment rooms for laser surgery and minor procedures

    One of East Bay Plastic Surgery's treatment rooms for laser surgery and minor procedures

    East Bay Plastic & Reconstructive Surgery - Enjoy views of SF, the Golden Gate Bridge, Bay Bridge, and UC Berkeley, as our staff welcomes you into our practice.

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    Enjoy views of SF, the Golden Gate Bridge, Bay Bridge, and UC Berkeley, as our staff welcomes you into our practice.

    Evan Ransom, MD

    Evan Ransom, MD

    4.8(248 reviews)
    7.9 miUnion Square

    I'm so happy that I chose Dr. Ransom do my rhinoplasty. He designed a surgical plan that helped to…read moremeet my goals, while also keeping in mind what would suit my facial features. He was realistic and upfront about what limitations existed due to my facial anatomy, and what would be safe and flattering in the long term. I appreciate how personalized my consult felt, and that my surgical plan fit me rather than whatever nose is "trendy". Despite the significant changes made to my nose during my rhinoplasty, I didn't even bruise! I'm healing well, and I couldn't have asked for better results! I cannot stress enough how wonderful Dr. Ransom's team is. As someone who is usually a bit nervous with medical procedures, I really appreciate how empathetic and attentive his team is. Holly and Emily were very responsive and helpful with scheduling, notes, etc. Yesenia was amazing at answering all of my questions about my prescriptions and aftercare. Patricia is so kind, and I feel very grateful she was there for me pre/post-op. I would enthusiastically recommend Ransom M.D. to other rhinoplasty seekers!

    Although I had my procedure done early 2025, I had to write this review because my experience at…read moreDr. Ransom's office has been haunting me. I needed a blepharoplasty for my heavy eyelids and found Dr. Ransom on Yelp listed as an excellent, kind, friendly doctor. The consultation was great, Dr. Ransom listened to exactly what I wanted, assured me that not too much would be removed and was very kind. I felt like I was going to be in good hands. A woman at the office took me into another room, showed me some before and after pictures, (though I'm not sure she made note of which ones I liked), and I asked how long is the recovery time, she said "Oh just a week, you can have your procedure Monday and stitches removed Friday." Great, I took a week off. Monday, the day of procedure, before the procedure, we were in a room and Dr. Ransom was getting things together in a rush. I was surprised he didn't confirm what we talked about or go over what he about to do. So I said, "just a little off eyelids and subtle right?" He just said "right" as he was assembling things. I asked "can you please go over the procedure?" and he did. At the beginning of the procedure, his Assistant placed a slightly adhesive pad on the side of my belly, (to monitor my vitals during the procedure). He injected anesthetic around my right eye, then my left eye, (though I noted that he didn't inject/spend as much time injecting my left eye). The procedure was going well, I felt no pain as he starting on my right eye, (though it was unsettling that Dr. Ransom and his Assistant were having casual conversation while working on my eyes-I know he must have done this procedure hundreds of times before, but still - this is my face). Towards the end, Dr. Ransom spent a good amount of time with the stitches on my right eye, but when he started on my left eye, I really felt pain, said it really hurts and "Ow." I realized he must have run out of anesthetic in his syringe when he got to my left eye and just didn't bother to get another syringe. Instead of stopping to give me more anesthetic, he just kept saying, "we're almost done, we're almost done." After reeling from that, his Assistant proceeded to slowly tear off the adhesive pad on my belly, (which is slightly hairy), and I yelped "Ouch!" I was too caught off guard to tell him to just rip the pad off like a bandaid and the Assistant kept saying "sorry, sorry" as he continued to slowly tear off the pad. After I continued to say "ouch, ouch!", Dr. Ransom said, "Oh your little hairs." So in addition to being in pain, I'm now belittled. Feeling terrible from this, I got dressed, shuffled to the Receptionist and scheduled stitches to removed that Friday. Close to Friday, the Receptionist called me to say my appointment was moved to Monday. I said but I took this week off and have to go back to work Monday. She said the doctor said I would get better results if I waited a couple more days to have the stitches removed. It seemed like a lie because why did they have schedule the appt for Friday originally? Silence from her, implying there is nothing I can do about it. Following the appointment, to minimize scars, I was to have 3 small laser zaps at the ends of each eye, administered by the Assistant. I have deep horizontal creases at the ends of my eyes, (had them for a long time), and I asked the Assistant if there was a procedure to address those. He said maybe some filler can help with the "canyons." I had to laugh at the exaggeration and cruelty of the term. I looked at him when he said it and I honestly believe he wasn't trying to be mean, that really was the word that came to his mind. Although ultimately results of the blepharoplasty were perfect, due to the experiences above, I just can not bring myself to go back to that office. I do believe Dr. Ransom is kind, it just may be another situation of having too many clients lined up back-to-back.

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    Evan Ransom, MD
    Evan Ransom, MD - Dr. Evan Ransom, MD

    Dr. Evan Ransom, MD

    Evan Ransom, MD - Rhinoplasty result

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    Rhinoplasty result

    Michael G Cedars, MD - Treatment Room

    Michael G Cedars, MD

    4.6(45 reviews)
    0.7 mi

    I strongly advise others to be extremely cautious before seeing this surgeon. I was diagnosed by…read morehim with a skull condition that multiple doctors later told me I never had. The diagnosis was made without adequate evidence, yet he proceeded to operate. People would comment unprompted that I looked unnatural. More importantly, I developed serious functional problems that I had never experienced before the operation. There was no clear plan to manage the complications. I was left to figure out how to deal with permanent medical problems on my own. Since then I have consulted many other physicians who have not provided helpful guidance. It was and still is normal that I would be in so much pain that I didn't know if I'd wake up the next day. This surgery permanently altered my quality of life. The lack of accountability and follow-up care afterward was deeply disturbing.

    Dr. Cedars is a true artist as well as a surgeon. He has an eye for detail and has a warm, caring…read moredemeanor. Before we started he patiently listened to everything I expected and then explained every step: how the procedure works, what I can expect, recovery, and how long everything lasts. Pricing was explained upfront and was reasonable--no surprises. I felt completely comfortable and confident. The procedure was quick and painless. The best thing is that everything looks natural. I've seen the results some people have had done at other places and their faces looks frozen and weird. I look "refreshed" and more awake. I'm so happy I didn't wait any longer. His staff is friendly and helpful as well, parking is easy. The office is bright and modern. Highly recommend.

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    Michael G Cedars, MD - Office Lobby

    Office Lobby

    Michael G Cedars, MD - Join us for Meet & Greet on Thursday, April 5, 2018 at 5:30 pm

    Join us for Meet & Greet on Thursday, April 5, 2018 at 5:30 pm

    Michael G Cedars, MD - Front Desk

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    Front Desk

    David W Kim, MD

    David W Kim, MD

    4.7(230 reviews)
    7.7 miNorth Beach/Telegraph Hill
    $$$
    Boutique
    16 years in business

    I recently had a primary rhinoplasty with Dr. Kim and the entire process has been fantastic. I had…read morea very particular criteria in what I was looking for both with my result and my surgeon and Dr. Kim delivered. Dr. Kim and his staff were absolutely lovely, walking me through everything from the consultation, what to expect on surgery day, after care and so forth. What I really appreciated about the experience was the concierge level service from his office, and his genuine humility and elation when I told him I was very happy with my result. You can tell that Dr. Kim cares, however he won't lie to you and will be realistic about what can be achieved. Surgery is one of those things where its very daunting and scary and you are committing to a personal and permanent change. It took me a long time to pull the trigger and I'm glad I did it and I knew in my bones that I chose correctly.

    Before meeting Dr. Kim, I was convinced that he wouldn't be able to help me. After three previous…read morerhinoplasties and dealing with my overly crooked nose and deviated septum, I expected him to tell me--like other plastic surgeons had over the years--to leave my flawed nose alone. To my surprise, after his assistant took pictures from all angles and he examined my nose, he said he could help me and that I was a good candidate! Two months ago, I underwent revision rhinoplasty with Dr. Kim, and I'm extremely happy with the results. He guided me every step of the way regarding what to expect from the surgery. Firstly, he informed me that my nose would be swollen and appear "big" for several months and that it might take up to 1-2 years to settle into its expected shape. He also mentioned that some asymmetry would remain, but that it would be significantly improved. Even while still swollen, I can see a huge improvement, and I've already received compliments from three friends about my new nose. I can breathe better now and have less sinus discharge. Most importantly, I no longer feel self-conscious about my nose. Each day, it seems to be getting a bit smaller, which is exciting. The renditions he provided of what my new nose would look like closely match how my nose appeared right after surgery before the swelling began. I would recommend Dr. Kim to anyone unhappy with their nose. I only wish I had found him sooner.

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    David W Kim, MD - Our world class team!

    Our world class team!

    David W Kim, MD
    David W Kim, MD

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    Katie Rodan, MD

    Katie Rodan, MD

    3.7(25 reviews)
    0.7 mi

    Dr. Rodan provides compassionate, knowledgeable and professional care. She provides honest…read moreassessments and never tries to persuade you to try something more expensive. Wonderful results! The staff deserves thanks as well! They are well organized, timely and always greet with a smile.

    You've seen her on TV, and she's even better in person!…read more Before she was on TV simultaneously curing your acne and insomnia with Proactiv, Dr. Katie Rodan was a highly respected dermatologist -- clinically, academically, and in research. Well, she still is. Dr. Rodan came highly recommended by physicians all around the Bay Area. The day I was referred and the night before my appointment, I saw her infomercial for Proactiv for the first time (this was in 1995). Her product created with Dr. Kathy Fields was fairly new on the market and was already very successful. I went in to see her not knowing what I was going to get. Was Judith Light going to welcome me at the door? Dr. Rodan instantly earned my respect when, as a patient in her office, she didn't try to sell me Proactiv. In fact, she said for me NOT to use it. I knew at this moment she was there for my interests and not hers. I can go on and on about her professional achievements and accolades (she is truly amazing), but I think it's important for people to know that, with all her commercial success, she never "sold out." She is first and foremost a physician. (And, a damn good one.) A perfect blend of intelligence, experience, and bedside manner, Dr. Rodan listens and cares. If you need a dermatologist, she is my #1 recommendation. And, if you act now, she'll throw in the bill for free! Her Bio: http://www.proactiv.com/derm/rodan.php?pactvid=5d063337c4dcc507a2c39333254f8d09

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    Katie Rodan, MD
    Katie Rodan, MD

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    Usha Rajagopal, MD - Dr. Usha Rajagopal, M.D.

    Usha Rajagopal, MD

    4.5(358 reviews)
    8.5 miLower Nob Hill, Nob Hill
    $$$

    I want to give a huge thank you to Nurse Alyssa for taking such amazing care of me. She helped me…read moreget my symmetry back and was incredibly patient with me--even though I can be a little difficult to please. I originally started seeing her for a broken capillary, and after such a great experience, I decided to trust her with injections as well. I'm so glad I did. She is knowledgeable, gentle, attentive, and truly takes the time to listen and make sure everything feels right. I've been nothing but a very happy patient, and I genuinely love coming in to see her. I always leave feeling confident and well cared for. Highly recommend Nurse Alyssa to anyone looking for someone they can truly trust.

    For context, I received 3cc facial Renuva injections in Beverly Hills two years ago but that…read moresurgeon didn't numb my face and those injections were more painful than actual surgery. Fast forward to this year, I read that Dr. Rajagopal was the number one Renuva provider in the country and her website stated that numbing cream was used. I was terrified of more pain but hopeful that this experience would be less painful. At this office, numbing cream was literally applied to my face for 30 minutes and then ice was applied afterwards. Although the injections were still painful, they were much more tolerable. Dr. Rajagopal has a gentle hand, a kind demeanor, and good aesthetic sense. I've seen four other different plastic surgeons but Dr. Rajagopal has given me the most faith in doctors. I wish that I had known about her earlier. I would definitely come here for Renuva injections or other treatments as needed. They are not inexpensive at 2500 for 3 cc. Dr. Rajagopal clearly cares about people and their comfort. This is very important as any surgery or injection is a stressful experience so bedside manners and genuine concern is priceless. The only odd thing was that I was presented the bill during numbing by a staff member. Payment is expected after treatment and I knew the cost beforehand so it was strange to get the bill during the middle of the procedure and then after the procedure again. I would have been happy to pay in advance if they are worried about people leaving without paying. In any case, the office staff was nice. There was easy and free private parking provided. I would not hesitate to recommend Dr. Rajagopal for her keen aesthetic eye and caring demeanor.

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    Usha Rajagopal, MD - Please call us at 415-392-3333 to learn more about our financing options for breast augmentation.

    Please call us at 415-392-3333 to learn more about our financing options for breast augmentation.

    Usha Rajagopal, MD - Dr. Usha Rajagopal, Breast Augmentation Consultation

    Dr. Usha Rajagopal, Breast Augmentation Consultation

    Usha Rajagopal, MD - VECTRA 3D Imaging for breast augmentation

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    VECTRA 3D Imaging for breast augmentation

    Lau Glen K MD - cosmeticsurgeons - Updated June 2026

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