Going to give this review based on the employees the owner has working here. My son called and…read moreasked about a game. "Sorry. We don't have that in store" I called because it shows available online. "Sorry we don't have that game in store, try our Redmond location" I stopped by and lo and behold the game is sitting there. I didn't buy it because that's terrible customer service. I'd guess she didn't even get up to look.

It's a bummer that the toys here can be found on Amazon for about 30-40% less. I want to support…read morelocal businesses, but when the difference is that much, it's hard to justify. I purchased the Melissa and Dough jet pilot dashboard for $130 and it's on Amazon for $85.

I selected this spot to pick up some manga books for my daughter. This location is unbelievably…read morebigger than the Bellevue location. The manga's section is sooooo big. They have a little cafe and plenty of seats available. It's spacious and pretty open with many selections. It reminds me of my college years and the one in West Seattle. Oh the smell of fresh printed books. Service was great! Staff was nice and friendly. I can't wait to come back here with my kids.

My new favourite store in issaquah!! I am not very much into reading and still I loved the store!…read moreVery well organised. Have a huge and great selection of books, toys, gifts!! They have categorised it very well that even my 8 year old could easily find the books that he was looking for. they have made seating areas throughout the store which is great. Have a cafe inside the store so you can grab a drink and some snacks too. Kids area has little chairs and table and is inviting for them. Does not matter if you are fond of books or not, this store has something for everyone.

I had the most fantastic framing experience here!! Annalisa is an absolute gem!! Extremely…read moreknowledgeable about colors for matting and styles/colors for frames! Endlessly patient with me and my indecisiveness. She helped me decide on the matting colors when I wasn't sure, and her advice was absolutely spot on! She did such a fantastic job with two papyrus pieces I'd purchased on a recent trip to Egypt, which weren't the most sturdy of items. You can tell the amount of care put into the framing!!! She also did a fantastic job re-glassing a piece I'd accidentally dropped off a bookshelf, with zero damage to the painting, and she fixed the frame!!! Incredible employee! Deserves a raise! Beyond happy with my entire framing experience, and I highly recommend coming here for your framing needs!!! Thank you Annalisa!!!

In December 2025 I visited Michaels in Issaquah and no prices were posted on the shelves. When I…read morebrought my basket of items to the counter to scan, the prices were exorbitant so I left with nothing. I don't know if this was due to understaffing or a transition to dynamic pricing, but it shows a distain for the customer. I'll avoid Michaels unless they start posting prices again.

Friendly and helpful staff always! A great shopping experience. You will find something for…read moreeveryone on your list!

Updating my review since it's been a couple of years. This is a Mormon/LDS bookstore that has much…read moremore than just books. Deseret Book is owned by the LDS Church. Prices are reasonable. They have a book club like Barnes & Noble that you have to pay $25 to join with a yearly renewal. It's worth the cost if you are a frequent buyer but not if you rarely come in. You get 6 free digital downloads and some free items with membership, among discounts and other things they toss in. The temple clothing store is now part of Deseret Book. It's located in the back of the store. All of the clothes for the temple along with kids clothes for baptisms and blessings are sold here. They now let you try things on before you buy. This chain sells a lot of things besides books. They also sell the following as long as it's Christian or spiritually based: office supplies, art (prints, framed oils, sculptures), home decor, crafts, board games, DVDs, CDs, jewelry, sheet music, church classroom materials, scrapbooking supplies, and more. They sell some candies, snacks and beverages. They sell fry sauce for those from Utah who like it and can't figure out how to squeeze mayo and ketchup into a bowl and mix it together. ;) If you come in on a weekday, the staff is few so expect to wait for a bit for service.

Bought a TRAXXAS TRX4 for $500. Went home, opened the box and charged the batteries. After looking…read moreat the car I felt I got the wrong color (grabbed the silver SHOULD have gotten the RED one) came back the NEXT day to exchange for a different color and was told I had to ask the manager. So then I had to come back the following then after that to talk to the manager, he didn't even want to look at the car which isn't cheap. I was willing to upgrade to a nicer, more expensive option but was still told no. DO NOT recommend this place. BAD customer service. Stuff happens and business work with customers who use their business but this place didn't even look at the brand new control truck. Which cost a pretty penny!

Worst customer service. Would not let you return anything , even if it wasn't used.. bought a toy…read morein the wrong color and tried to exchange it. The manager did not even want to negotiate or take a look at the new vehicle at all. Go to Tacoma R/C raceway. they have much better service.