This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

hole on shoulder of my Grey Ralph Lauren. Swell that I now get to run around and find a replacement…read moresuit before I leave early tomorrow on a week long business trip.

Critical: Professionalism, Quality I took my husband's suit…read moreand my dress here for dry cleaning for an event this coming weekend. My dress is damaged in multiple places. They did not tell me they damaged my dress. Instead they charged me and sent me home to find the damages. They ripped a seam and stitched it poorly to try to cover it up and lost a bead to the front.

They took longer then i was told by 2 days and they are also very expensive but the employees were…read morenice.

Marcus reached out to me today and explained that they don't normally heavy starch shirts with…read moreembroidery and patches because they fear it may damage them. He offered to try one of my shirts in the future free of charge to see if he can do it with out issue. He offered to make it right however he can. I'll take an older shirt there in the future and have them test it. Thank you for reaching out Marcus.

Left laundry for about 30 mins to get dryer sheets came BK and laundry had been stolen.read more

Very clean, efficient machines. I accidentally left clothes in the dryer and the owner bagged them…read morefor me. Very responsive.

Always do a wonderful job with cleaning garments and repairing zippers! Staff is very friendly.read more

I am very picky about dry cleaning and I went through two other shops before I found this wonderful…read moreplace! I drive ~25 minutes each way but it's worth it because they do such a great job! (Also I can shop at the Towers mall which is right across the street...) Heather and the crew there are super nice people and seem very conscientious, and I have never had an issue with the quality of the work. Plus they have a drive-thru so you don't even have to get out of your car. AND, you get text alerts when your clothes are ready! :c) If you are fed up with other cleaners like I was, then give this place a shot--maybe you will love them, too!

I think for regular shirts they might do ok, but I brought in my husband and grandsons tuxedos for…read moreclean and press- their pressing of the shirts wasn't great. I had to re-iron the shirts because the French cuffs were ironed flat, the tuxedo collar was ironed flat, the shirt was basically still wrinkled around the shoulders and front tucks

Everything that I've gotten washed and dry cleaned here was amazing, the business is great, amazing…read morecustomer service. Prices are reasonable and pick up time is great! I've been using this dry cleaners for awhile and I can't say that I'd go to a different one any time soon. Best dry cleaners in Roanoke!

I have to wash any shirts with stains. The spray and wash they use won't do it…read more I try to be helpful, return my hangers, unbutton buttons, turn snap shirts inside out. But now the price went up to $3.50 for shirts. I can't justify taking my shirts there any longer. Nice people though. They have needed to update their name for many years. VA $3.50 cleaners.

Do not use the new seamstress at this location. The previous seamstress, Anna, was much better. I…read morehad three jeans waistband taken in. Charged $15 per jean and looked like a child could have done the same thing. As soon as I put on a pair, the thread started to break. What a waste of money!! Just went to another seamstress today. She laughed at the work the other seamstress did.

I have been looking for a dry cleaner without success for some months. But then my washing machine…read morebecame inoperable, and I was desperate to find someone who would wash and fold - voila'! Wheelers does it all! The people who answer the phone are courteous and friendly, and I was very pleased that all my laundry was clean, folded, and they used my scent-free detergent as requested. A little more pricey than the service I used recently in Ashland, but well worth it. I am picking up another pile of it today. The only possible drawback is that they close at 2pm, which makes it necessary for me to go there on my way to work. Now I have to gather up all my dry cleaning... Support your local business - they've been here for 50 years, I think!

I recently moved to Roanoke and did a long search for a good cleaners. This by far the best in the…read morevalley. They are professional, friendly and customer focused. They do same day cleaning on specified days. They know me by name and when I got held at work late, stayed open late until I arrived. I need the clothes the next day so they are my heros!

This is four the laundry mat this cleaners operate. Although they have replaced many of their old…read morewashing machines with very new models, the facility needs work. There us no attendant on duty as the proprietors are in the building next door. The older machines leak water all over the floor next to the bath room and there us no one around to clean up this safety hazard on the floor. The dryers are in horrible condition--a number of them don't work, they are very, very old (probably the originals when the place was opened 100 years ago. There is so much dust on one of the storage room vents from the continuous neglect of cleaning, yet the washers are spotless and dustless, incredibly clean??? The floors we well sweep this morning upon my arrival, however the place is in serious need if TLC. Although it is a old building, if better attention was paid to the place it could be a real cash cow! The machine fees are reasonable, but you have no idea how many minutes you get per .25 cents on the dryer? There are no information signs giving you any indication of minutes-to-money on drying?? So, I have tried to give an objective honest report of this establishment. I won't return no matter the good points I mentioned, but you readers will have to decide for yourselves--I'm done! BTW the old crappie looking dryers get hot as He**. So, don't judge a book by its cover LOL

Third strike. We have used their cleaning service many times in the past, however, things have…read morechanged. My wife has lost two dresses due to shrinkage and I have lost a Tommy Hilfiger jacket due to shrinkage. Each item was brand new. Their response was to offer us a free dry cleaning. That is an insult. Who would take a free dry cleaning from a company that has ruined three items of clothing? Stay away from this establishment if you want your clothes back in the shape you dropped them off at.