Huge washers , very clean and fast! I was able to wash my throw rugs. I'll be back every month.read more

So far out of the laundromats I have tried in South County. This one is my favorite. It's super…read moreclean, all the machines look new, and overall it's just the nicest one that I've been to.

AVOID AVOID AVOID!!!! This once was a sparkling clean…read morelaundromat with an attendant on site all day every day. It was clean and all machines worked. The interior is a filthy mess and most machines will take your money - but don't work. SHAME on the owner of BCL - Your prices are outrageous and your machines are a rip off SCAM. Of course now that you've let your attendant go there is no one to get your money back from. Many customers are low income workers and many do not speak English or use Yelp. It is bad enough that you're ripping ANYONE off but taking advantage of hard working customers with your poorly maintained washers and dryers - which take quarters but don't work is especially egregious. Message to the owner: SHUT IT DOWN, RUN IT, OR SELL IT TO SOMEONE WHO TAKES PRIDE AND HONESTLY CARES ABOUT AND SERVES THEIR CLIENTS - It's clear that YOU don't!!

Great little laundromat. Has four load washers six load washers and even eight load washers. They…read moretake quarters or credit cards. It's very clean. It's under new ownership and the owner is super nice.

We strongly believe in supporting local businesses, which is why we entrusted Bonded Cleaners with…read moremany of our garments over the years. Unfortunately, after multiple disappointing experiences, we have decided to take our business elsewhere. Several expensive pieces of clothing were returned to us noticeably shrunk and permanently damaged. What makes the experience even more frustrating is the inconsistency in their cleaning process--some garments are apparently sent to a third party for cleaning, while others are cleaned in-house, with no transparency about how that decision is made. Most disappointing of all was the complete lack of accountability. Despite being given multiple opportunities to make things right, Bonded Cleaners never offered reimbursement, compensation, or any meaningful resolution for the damage to our clothing. Their only proposed solution was to have us bring the damaged garments back so they could attempt a stretching process. Once clothing has already been shrunk, that is not an acceptable remedy for expensive items, nor does it restore them to their original condition. We expected far better customer service from a business we had supported so consistently, and unfortunately, after giving them numerous opportunities to make things right, we can no longer recommend them.

I have been a loyal customer for 20 years because no other cleaners in town come close to their…read moreattention to detail. Consistent high-quality work with friendly staff who appreciate me as much as I do them.

Would give zero stars if I could. Appalled at the behavior of an Employee by the name of Laticia…read more TLDR- Showed up at 9pm because website said 9:30 was last wash. Employee said 9:30p as well when we arrived and then 5 minutes later locked the doors on us and then as good as mocked me while also admitting she didn't care and doesn't give sh!t about her customers when I asked. She told me her name is Laticia and then refused to provide me with her boss's name/info so I told her not to worry because I would find it and would be calling them. I also let her know I would be leaving reviews and to look for them in the near future. Long Version- We showed up to this location at 8:54p exactly since I looked online and saw conflicting times that they closed. Google says 9p but their website says "LAST LOAD 9:30p." I see that both of the doors are propped open when we pull up so I jumped out to find out what time is correct. There were maybe 3-4 people inside, including the employee mentioned above, so I asked very clearly "Do you close at 9p or 9:30p?" The first answer I heard was 10p but I knew that most likely wasn't right so I asked "9 or 9:30?" again. The employee and another person both said 9:30pm and I responded "That's great! Thank you, we really need to get this laundry done! We will go quick!" So I went out to where my bf parked the car, which was right outside the doors that are still propped open. By now it's almost 9pm on the dot so we start to take out our bags to bring them inside. I looked back at the door at 9:05p to see the doors shut. I didn't think anything about it until I tried to open the door and it was locked. I could see the employee in the back watching tv with another man. I knocked several times until I was finally acknowledged. She came to the door & cracked it. I'm not sure if she was having trouble understanding me speaking English, or if she was just trying to get me to leave her alone, but it felt like the latter. Regardless, what made me the most angry was the way she mockingly SMILED during the following interaction. This is as close to verbatim as I can accurately remember: Me- "Are you closing now?" Laticia- "Yes we are closed." Me- "What do you mean closed, you just told me not even 10 minutes ago that we had half an hour. Why did you tell me that and then shut the doors when you can see us directly outside?" (STILL SMILING) Laticia- "I don't know..." Me- "Do you even care that you did that?"(*she doesn't respond to this verbally- she just passively agreed) Me- "Oh no? You don't care at all? You don't give a shit about us or anyone else?" To which she continued to smile and nod. Me- "Well that's nice, now we know to never come back here. What's your name?" She answers here so then I asked "What is your bosses name and phone number?" but this she refused to give me. I said that it didn't matter because I could find out just as easily on my own and I hope you enjoy reading reviews about you because I will be sure to post about my experience. and I will also be calling your boss." I have never been treated so poorly by someone in "customer service" and was prepared to use this laundromat regularly but will never go back. I understand people have bad days etc. but this was blatant and her lack of sympathy and empathy and basic kindness was and still is appalling. We will be taking our business literally anywhere else. I

This is my first time here - never used a public laundry facility before and I was a little lost at…read morefirst. You have to purchase a "laundry card" and add $$ to it. The laundry card will be deducted based on how much time you want to use the dryer. For washing it was just a flat fee. I put about $40 on mine (you don't need that much I just only had $20 bills). I used up about $30. I washed and dried 3 comforters and it only took about 1 hour from start to finish. The owner saw that I looked lost and showed me what to do. I wanted to get it done before I headed into work (it was obvious as I was wearing scrubs). In any event, had a great conversation with the owner who is a UCI graduate. I was there at 8am and only about 2 people were there. Very clean place, plenty of parking and a nice Mexican restaurant (El Maguey) and a Mexican market in the plaza. Will definitely come back here to wash my comforters!

Always a great service every time! Close and convenient. All of my items are expertly cleaned and…read moreready on time!

The third ruined item this year, clearly heat or solvent issue and they said it was light that when…read moreI brought it in. I spend a couple hundred dollars here a month and the experience has been horrible.

Great place in the heart of San Clemente for alterations and professional cleaning…read more I had a dress hemmed. It was done timely and for a very reasonable fee. In fact it was half of what Nordstrom quoted me. I week later I had the dress as well as a grass and dirt covered wedding gown cleaned. They managed to get all of the dirt and grass off. Incredible. I highly recommend this place-Hannah is sweet and helpful.

I've tried many cleaners in San Clemente and K&S is far the best. Friendly, Professional and…read moreCourteous Staff always makes my drop off and pickup enjoyable! Doesn't disappoint and very reasonably priced. I've had many different service done all with excellent results. Receive 5 Star Service every time. A Big Thank You ! Don R.

This is my favorite cleaner in SC. I use them for everything from dry cleaning, to hemming. Their…read moretailoring services are the most affordable I've found in San Clemente.

The people who work here are so sweet and caring! In a pinch on my cousin's wedding day they were…read morehelpful right away. So kind and helpful. Happy to be lint free :)

I needed a clean in a hurry and that's what I got…read more Good machines. Coin changer. Clothes got cleaned. Only a few seats though but have wifi ;)

I love Laguna Beach and that this Laundry facility is open late which is why I wash here. However…read morethough I have come here for years...there is one employee who has the worst absolute worst way of speaking to someone. Maybe she's racist against beautiful white women.. no idea nor do I care. Her attitude on the two occasions I've spoken to her the past couple weeks (including today) is so UGLY !! She needs a job where she is not the "face" of the business or engaging with the public. I mean she has a very insulting, provoking way of communicating; it's sad and ridiculous being that we have only the one laundromat in Laguna Beach. There is real potential for a new one to do well here; and especially if they offer WIfi, have a better look than Pepto Bismol with your quotes .. I mean this is Laguna we care about our color wheel! And as a human care about you speak and treat others ; especially when they are choosing to come to your place of business. Now the one in Dana Point across from Smart & Final such a nice lady!