AVOID AVOID AVOID!!!! This once was a sparkling clean…read morelaundromat with an attendant on site all day every day. It was clean and all machines worked. The interior is a filthy mess and most machines will take your money - but don't work. SHAME on the owner of BCL - Your prices are outrageous and your machines are a rip off SCAM. Of course now that you've let your attendant go there is no one to get your money back from. Many customers are low income workers and many do not speak English or use Yelp. It is bad enough that you're ripping ANYONE off but taking advantage of hard working customers with your poorly maintained washers and dryers - which take quarters but don't work is especially egregious. Message to the owner: SHUT IT DOWN, RUN IT, OR SELL IT TO SOMEONE WHO TAKES PRIDE AND HONESTLY CARES ABOUT AND SERVES THEIR CLIENTS - It's clear that YOU don't!!

Definitely nice and clean! Great music!!!…read more Only drawback are the loud ladies - one of them appears to be taking care of the place. She is friendly but all's too loud!!!

Occasionally, I find myself in need of a larger washer and dryer, especially for items like…read moresleeping bags or oversized comforters. After a quick Yelp search for a local laundromat (I always thought it was "laundrymat" until recently), I found Lavanderia El Guero Laundromat in the top three with a five-star rating. Easy choice, right? Shop front - https://www.yelp.com/user_local_photos?select=V6-BZ7y0k7Q9Nas82TxRPQ&userid=O6EBodP3Fgu_n67efSKnBQ Armed with Tide, Downy, and a roll of quarters, I headed there one Tuesday afternoon. Luckily, there were only two other people in the whole place. Even better, the machines accepted Apple Pay, Google Pay, and credit cards, so if you're short on cash, no worries! Photo - https://www.yelp.com/user_local_photos?select=X01uZLVezcxVg5czi_6kqA&userid=O6EBodP3Fgu_n67efSKnBQ One important tip: read the operating instructions carefully. I didn't, and ended up making a bit of a mess by not closing the washer door before adding detergent and fabric softener. Lesson learned! Take the time to read the instructions, folks. Clean & spacious - https://www.yelp.com/user_local_photos?select=Rv8KVIfPaxd9eCxQvmkyfQ&userid=O6EBodP3Fgu_n67efSKnBQ Having my own washer and dryer at home has always been convenient, but you really appreciate it when you have to use a public laundromat. I loaded up the 6X washer, costing $7, with a total wash time of 24 minutes. Photo - https://www.yelp.com/user_local_photos?select=WAZS3OdQN3YqdB0V4yekTA&userid=O6EBodP3Fgu_n67efSKnBQ And then... the waiting. It made me realize how fortunate I am to have my own setup at home. There, I can multitask while doing laundry--cook, clean, work, or just relax and watch TV. No need to rush to get my clothes out for the next person. After the wash, I moved my stuff to the dryer for $1 for 20 minutes, totaling $2. I spent a little over an hour there, with a grand total of $9. Photo - https://www.yelp.com/user_local_photos?select=eHgf4VLoaF88xakYxGAvmQ&userid=O6EBodP3Fgu_n67efSKnBQ Overall, it's a great little laundromat--clean, spacious, and they accept Apple Pay, Google Pay, and credit cards. Whether you need a regular place for laundry or just occasionally for those large items, Lavanderia El Guero Laundromat won't disappoint. - Big Aloha! Food: n/a Ambiance: 3 Service: 4 Value: 5

Love this place when I was living in the area! Option for Apple Pay made it so convenient to get my…read morelaundry when you don't carry cash! Highly recommend!!

SUPER clean inside! I had to wash two big rugs (one was 9x12, the other 5x7) and there were HUGE…read morewasher and dryers to choose from! So big I felt like myself and my hubby could've fit inside together lol. Very easy to use- and I'll definitely be back the next time my rugs need washing.

Card readers dont work well. So pretty much coins only. That was annoying…read more Cleans place since its pretty new. Overall payment issues give this place a 3.5

I just went here this morning! I love this place so clean, so fresh. The owners have done a…read morephenomenal job quality washing machines, dryers, coin or App, restroom, a lot of carts, a lost & found shelf, laundry service They can be reached by a phone number posted on the wall I am a loyal customer I really appreciate this business

Download the app, makes it so much easier and convenient…read more You don't need coins anymore

I couldn't be happier with my experience here! From the moment I walked in, I was greeted with a…read morewarm smile and friendly service. The staff clearly take pride in their work -- every item I brought in came back looking fresh, crisp, and perfectly pressed. Even some tough stains I thought were permanent disappeared completely! Turnaround time was faster than expected, and the pricing felt very fair for the quality of the results. The shop is clean, organized, and you can tell they care about both the garments and their customers. I'll definitely be bringing all my dry-cleaning here from now on and will be recommending them to friends and family.

They did a great job hemming these pants , excellent quality work. I little pricey but what isn't…read morenowadays.

Would give zero stars if I could. Appalled at the behavior of an Employee by the name of Laticia…read more TLDR- Showed up at 9pm because website said 9:30 was last wash. Employee said 9:30p as well when we arrived and then 5 minutes later locked the doors on us and then as good as mocked me while also admitting she didn't care and doesn't give sh!t about her customers when I asked. She told me her name is Laticia and then refused to provide me with her boss's name/info so I told her not to worry because I would find it and would be calling them. I also let her know I would be leaving reviews and to look for them in the near future. Long Version- We showed up to this location at 8:54p exactly since I looked online and saw conflicting times that they closed. Google says 9p but their website says "LAST LOAD 9:30p." I see that both of the doors are propped open when we pull up so I jumped out to find out what time is correct. There were maybe 3-4 people inside, including the employee mentioned above, so I asked very clearly "Do you close at 9p or 9:30p?" The first answer I heard was 10p but I knew that most likely wasn't right so I asked "9 or 9:30?" again. The employee and another person both said 9:30pm and I responded "That's great! Thank you, we really need to get this laundry done! We will go quick!" So I went out to where my bf parked the car, which was right outside the doors that are still propped open. By now it's almost 9pm on the dot so we start to take out our bags to bring them inside. I looked back at the door at 9:05p to see the doors shut. I didn't think anything about it until I tried to open the door and it was locked. I could see the employee in the back watching tv with another man. I knocked several times until I was finally acknowledged. She came to the door & cracked it. I'm not sure if she was having trouble understanding me speaking English, or if she was just trying to get me to leave her alone, but it felt like the latter. Regardless, what made me the most angry was the way she mockingly SMILED during the following interaction. This is as close to verbatim as I can accurately remember: Me- "Are you closing now?" Laticia- "Yes we are closed." Me- "What do you mean closed, you just told me not even 10 minutes ago that we had half an hour. Why did you tell me that and then shut the doors when you can see us directly outside?" (STILL SMILING) Laticia- "I don't know..." Me- "Do you even care that you did that?"(*she doesn't respond to this verbally- she just passively agreed) Me- "Oh no? You don't care at all? You don't give a shit about us or anyone else?" To which she continued to smile and nod. Me- "Well that's nice, now we know to never come back here. What's your name?" She answers here so then I asked "What is your bosses name and phone number?" but this she refused to give me. I said that it didn't matter because I could find out just as easily on my own and I hope you enjoy reading reviews about you because I will be sure to post about my experience. and I will also be calling your boss." I have never been treated so poorly by someone in "customer service" and was prepared to use this laundromat regularly but will never go back. I understand people have bad days etc. but this was blatant and her lack of sympathy and empathy and basic kindness was and still is appalling. We will be taking our business literally anywhere else. I

This is my first time here - never used a public laundry facility before and I was a little lost at…read morefirst. You have to purchase a "laundry card" and add $$ to it. The laundry card will be deducted based on how much time you want to use the dryer. For washing it was just a flat fee. I put about $40 on mine (you don't need that much I just only had $20 bills). I used up about $30. I washed and dried 3 comforters and it only took about 1 hour from start to finish. The owner saw that I looked lost and showed me what to do. I wanted to get it done before I headed into work (it was obvious as I was wearing scrubs). In any event, had a great conversation with the owner who is a UCI graduate. I was there at 8am and only about 2 people were there. Very clean place, plenty of parking and a nice Mexican restaurant (El Maguey) and a Mexican market in the plaza. Will definitely come back here to wash my comforters!

I went to Dana Point Cleaners for the first time since the change of ownership on April 24th to…read morehave 2 pairs of women's dress pants altered prior to a trip to Paris. The owner helped me and actually let me utilize the restroom to try on the pants so that he could measure them on me like a true tailor. He was very nice and patient when i requested a couple of length pinnings to compare, the alterations came out great and were completed a couple of days early. I have not tried the dry cleaning services as yet, but plan to soon and liked that all work is done onsite. From the drop off area it is easy to see the dry cleaning area as it is very organized. They also offer curbside drop off and pickup.

Highly recommed Elite/Dana Point Cleaners - By far the best quality and customer service, and they…read morehave a drive-thru for ultra convenience! Pricing was very fair, and they have a quick turnaround with same day services available!

I bring my oversized washable rug here a couple of times a year, and it always works out great. I…read moredon't have other laundromats to compare it to, but this one is large, clean, and has plenty of machines available. It definitely does the trick for us!

Nice and clean laundromat. Good variety of washer sizes and large dryers. Always have a good…read moreexperience here. Great parking.

I didn't like this laundromat too much. My Gimini Assistant reccomended it to me as a nearby coin…read morelaundromat. My Google Assistant actually called it Victoria Coin Laundry, which is consistent with the sign outside. It was a bit on the small side. it had plenty of washers and dryers but no place to sit while your clothes are washing or drying. No public restroom. No attendant on site. The Max Load Washer at $6.00 was purdy much what I'd expect to pay for a washer that size. It leaked water on the floor creating a safety hazard to myself and more important other customers who may not notice the water on the floor. i was concerned that since I t was leaking it wouldn't wash my clothes properly. There were a couple of items that didn't come out as clean as I'd like. I'll take the blame for that it's is possible that I didn't pretreat well enough. The dryer did a reasonable job of drying the clothes considering how wet my clothes was after the spin ccycle. I usually only need 30 min to dry so I knew It would take longer . 40 min did it. Since I actually was passing through San Clemente on a Spontaneous weekend roadtrip and had laundry on my to do list it is highly unlikely that I'll ever return. Especially because there was no place for me to sit down, no public restroom, and no attendant onsite to handle situations.

I have been to this laundromat a few times. This past Sunday I was doing a load of clothes finished…read moreand put clothes away and grabbed a bite to eat and my car was towed. I was a customer there from 12:30 pm until 1:30 pm. My car was towed at 2pm. I contacted owner Christine who claimed I was in the wrong and couldn't do anything about it. Tow bill was $500! I think this is a racket.

Love Ortega cleaners. Good quality, friendly, fast, professional and convenient to our home.read more

I have lost shirts from this place. The first time was my white linen shirt that was part of my…read morewedding outfit. Everything came back, pants, jacket, vest except the linen shirt. This time another shirt did not come back and we told the owner Gina that we are missing another shirt. She did not offer any solution to find the missing shirt. It is not because they are expensive clothes, they have special meaning or memories to them, they are not just ordinary clothes. The owner should have at least offer a way to find them. We will never support this place.