This place is a game changer! There is some magic in these machines that make my clothes & bedding…read moresmell so much fresher and so much softer than anytime I do my laundry at home. I will never go back to doing my laundry again it's worth the investment to have them take care of laundry for you. As a busy mom it saves me so much time and energy to have Valencia express laundry take this task off my plate. Apart from that they are the nicest people ever! I could be having the worst day and when I walk I'm treated like a queen. Do yourself a favor work this into your budget and have them take that task off your plate, it's worth every penny and more! I will ever do laundry again after discovering them!

Customer service could definitely be improved Especially…read morewhen asking for assistance, I don't need an attitude or a tone when asking questions on the issue. The female worker was very unpleasant, One of their card dispenser was not working. It took our payment but the card did not dispense. It was jammed in the slot. Worker comes to give us a new card. Turns out the new card is invalid and does not exist, she never activated nor put the funds in the card, Gave us an empty card then saying she already given us the funds. Thanks for robbing 30 dollars. Won't come back here !

My dryer broke and I haven't been to a laundry mat in years but luckily the owner was here to help…read moreme out. It was super easy, super convenient and wasn't busy at all at 5pm when I arrived. Very clean all around, the machines are super nice too. I would come here again out of convenience to do multiple loads of laundry at once. Highly

They picked up our down comforter. They cleaned it and delivered it back. They were fast and…read moreefficient. I highly recommend The Lost Sock! I will definitely use them again.

Came back here after not using them for a long time. Place is kept up and clean. Machines are…read morereally clean as well. Not too bad for pricing. Of course the larger machines are more expensive. Have to be understanding of that. Only complaint is that there were a lot of machines with "out of order" signs on them. With a lot of people here at once. Can't have machines down. Overall would come back here.

i posted a comment 5 months ago about how filthy this place is-with animal hair and multiple broken…read moremachines. i came back 5 months later hoping for improvement. it has gotten worse! I took my clothes to the laundromat on whites canyon and soledad which is immaculate! i will never return even those this laundromat is close to home. IT IS FILTHY!

Always clean and good machines. I like that some of the washers have a pre rinse option. Help…read moreget rid of the last users extras

I really want to like this laundromat, but it's becoming impossible. Every time I come here, the…read morelaundry shop next door is always using the dryers nonstop, so there are never enough available for actual customers. The dryers that are free barely work -- they don't dry clothes at all, which means spending extra money and time just to get anything done. On top of that, some customers leave their laundry sitting in the machines for hours at a time, and nothing is done about it. It makes the whole experience even more frustrating. I honestly hope management steps up and fixes these issues, because right now, this place is more hassle than it's worth. Clearly, a lot of people don't understand the concept of time and how other people have other things to do too

The customer service is not welcoming or friendly at all. There are a lot of written or typed and…read moreprinted posted signs around. The washers in the front had a mildew smell to a few of them. So we had to wait longer and use the smaller ones. The floors were dirty. The sink doesn't work and the bathroom door is locked. The lady walked in with an attitude and didn't tell us the bathroom code & just said I'm never door .. The man who drives the blacked out porshe was nicer and gave the code as he checked machines coin levels. It wasn't too crowded, prices are pretty high per machine (and the dryers are not regular kinds at other locations) but I see was in a small parking lot. We will go to a different one next time.

I'm really disappointed with the dryers at this laundromat. I've come here multiple times, and the…read moredryers never fully dry my clothes--even after running full cycles and adding more time (and more money). It's frustrating to waste both time and cash only to leave with damp laundry. Reliable machines should be the bare minimum for any laundromat, and right now that's not the case here. I hope management takes this issue seriously and fixes or services the dryers as soon as possible. Management, please contact me to discuss this situation and what's being done to resolve it. I would appreciate a response.

It's nice having the option to not only have these folks pick up your clothes, wash and fold them,…read morethen return the great smelling clothes to your home. They work with your schedule. Great for busy folks, or in our case, folks that just moved and need to buy a washer and dryer.

My husband and I just got our first order back from Laundry Butler, and I'm officially a believer…read more We both work full time and have a toddler at home. After the entire house being down sick for two weeks, we were just in over our head in laundry and it would have taken so long to get back on track. For that reason, our first order was a bit pricey, but for a normal week or two of laundry? Totally worth it. I was so impressed with how our clothing came back too. They listened to our request for non-scented/hypoallergenic detergent, so our toddler's eczema won't flare up. Everything was folded to perfection and organized in separate bags. Also? Softer than soft. I don't know what black magic they used but I'm super happy with the care and attention to detail. We'll absolutely be moving to a regular service. Spending a little money to get quality time with my family back? Absolutely. No questions asked.

This laundromat completely exceeded my expectations. From the moment I walked in, I was impressed…read moreby how hands on and genuinely kind the owner Eric is. It's rare to see an owner actively inside the facility: sweeping, mopping, cleaning, engaging with customers, and helping wherever needed. All of the staff are just as nice and helpful. I don't wash very well on my own, and they were more than happy to guide me, telling me exactly how much detergent to use and where to put everything without ever making me feel rushed or uncomfortable. They're currently doing upgrades to the laundromat, which shows how much pride they take in the place. They also sell snacks, detergent, & other things needed to wash which is super convenient. I specifically come here to wash my white clothes because my washer at home messes them up, and my whites came out extremely clean. Even better, the entire wash took less than 30 minutes from start to finish. Overall, this was a fantastic experience. I highly recommend this laundromat.

The laundry place is always clean. Very accessible and private. Parking is in the back…read more M.S.