I have been coming to this Laundromat, and I love it, clean, nice area, convenient parking lot, very nice employees, you may use credit/debit cards, cash, or purchase a loading account card, they do drop off and delivery, what else can someone ask for. read more

5 years ago this place was great. CURRENTLY EVERYTHING HAS ISSUES. Lots of machines are out of service and some only accept coins. It has def gone downhill. THERE IS NEW OWNERS, i hope they can fix it all. Cause right now its ONE OF THE WORSE ONES IN THE AREA!!!! read more

Laundry Smart - Great service, Perfect Folding every time!!! and BONUS this time by putting my work shirts and pants on hangers!!!!!! - Laundromat Near Me - Saddle Brook, New Jersey

This was my first time here. I was a little scared by the mixed reviews. I am glad that I went with my gut. The process to schedule my pick-up and delivery was easy. Latasha was the woman who came to pick up and deliver my laundry bags to me. She was so sweet and warm. She handled my bags with care which a lot of other places did not. I will definitely be returning every 3-weeks now for my clothes. I received $10.00 off as a new customer. Thank you. read more

I pretty much only use this laundromat currently. They are constantly clean which is important right now. The employees vary some friendlier than others. I mostly enjoy that there is never a crowd of people waiting inside. read more

I go here, purely out of convenience and it's usually pretty clean. There is a sign, on the door that reads "last wash is at 9:00pm". Any normal - sane person would assume as long as you cycle is STARTED before 9 pm, you're good. They hired new staff, and I'm not a fan. I saw an elderly lady walk in and attempt to start her wash at 8:30 pm, he hassles her. Tells her something to the effect of you can wash and dry but you won't be able to fold here. Dude...wrong. Cause the sign also says you close at 10:00 pm. It doesn't take a genius to figure out that I have to get my butt out by 10:00 pm. You don't need to bother this woman. She is following your rules! Set right by the window. Not cool. The ONLY saving grace for this laundromat is Lorraine, super nice lady. So idk where y'all got this clown but you don't bother elderly women, not like she walked in at 9:01pm?! read more

I normally go to another laundromat few blocks away but i realized I forgot to bring the card that I use to operate the machines. Since I do not want to waste another $1 to get a new card (because you can only operate that machines with their loyalty card), I decided to check this place out. First, I was impressed with the paying options to operate the machines. You can use either of the three: quarter coins, your credit card and their loyalty card. This gives the customer the flexibility to use the machines. Second was their new and very efficient washers and dryers. The machines measures the weight of the load and runs accordingly cutting the wash and drying time. Also, the flexibility of the sizes of the machines. I have to wash 6 queen size comforters, 3 regular bed sheets and they have a machine that will fit all of them, both washer and dryer. The 32 minute dry is all you need for the comforters. Third, the place is kept clean by the staff read more

The employees attacked me verbally, tried to hit me, and said:(go back to your country) after they heard me speaking another language on the phone. I have recorded a long video of them, and I'm going to spread it all over the social media. read more

Laundry Smart - Laundromat Near Me - Saddle Brook, New Jersey

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This has to be one of the most horribly disorganized Laundromats I ever used in my life. It was all going smooth until I started getting phone calls I got someone elses wash and fold orders instead of mine, not once but twice and I should check my bag. Of course I schlepped them back annoyed since it happened twice to me. Then they broke the news to me that they LOST MY wash and fold dress shirts for work, just gave them to someone else and they never returned them. Wrote a letter to owner who more or less blew it off. So I am out all these clothes someone is probably enjoying because they were nice, along with my Boyfriend's Company workshirt, just gone. Needless to say NEVER returning..just a warning people. read more

With everything going on in the world the attendant does not wear a mask all the time . People come in to drop or pick up and enter without a mask. So customers have mask pulled under the chin and nothing is said. The place is keep clean and the attendants are very nice and helpful read more

Most weeks that I drop off my laundry for wash & fold, I don't have any problem. Jessica follows my specific instructions & she can usually get it done within the time I need it which is great. I run into problems when anyone else handles my laundry though! If I have 2 separate baskets & ask for one of the baskets to be washed but not dried, some of the staff don't understand that. They throw both baskets together. Drying pieces that then shrink them! And throwing the stuff I don't want dried back into the basket without folding it, leaving everything wrinkled. Jessica is leaving in a few weeks & I will most likely find another laundromat. It's definitely convenient to go to Laundry Smart but it's not worth it to pay for a service that gets done wrong by most of their staff. read more

Terrible wash-fold service. My white t-shirts ended up gray. All the clothes was thrown into bag, not even properly folded. Clothes were also damp, not even dry. Add to insult, the clean laundry was tossed back into a dirty laundry bag instead of a plastic bag as most places. Took the bag back to my normal laundry place and had them re-do the entire bag. Waste of money. read more

Business owners please take notice: If your employee are suppose to open the store at 6am on a Sunday but don't you will start to loose business. If I showed up late to work I would be fired so I fail to understand how it is not the same situation here. I waited till 6:10 am and then just went else where. its a shame cause the machines are nice but I have no time to waste waiting for employees to get to work on time . read more

We have been going to Laundry Smart for almost a year we know the owners Ken and Diane very well the second time that I was there I forgot my detergent there were very kind enough to supply mean and give me free detergent what can you ask more than that they have been so accommodating and excellent great customer service since I've been going there for a year we have had no problems at all everything runs very smoothly when we do have a problem it is taken care of and resolve right away. The employees Jessica and Annie are the best they take very good care of their customers what I have seen since I've been there I have not hear any complains for any disapprovement from any customers since I have been present this at this wonderful establishment please keep up the great work and keep your customers happy as always thank you read more

This company has serious issues. The ower Denise Clark has a problem with lying about her former staff. She over works her staff and doesnt pay them correctly, let alone files untrue reports to the police. I worked there for a year and 19 days. I worked 88 hours everu two weeks and was paid at base rate and not at time and a half for 8 hours. It took me calling federal hour and wage to get what was owed to me. Yes I barrowed money at the start but I PAID IT BACK! I did not get fired. I RESIGNED due to the pay and the fact that they are the hardest people to get ahold of when there is a problem in the shop. I am posting this so people know the truth as to my leaving the company on 10/19/2015. Dee even went so far as contacting my new boss and telling them lies about me. My new bosses saw right through it and think she is nuts. read more

Here I am at Laundry Smart and AGAIN this new girl is locking the doors on me. Really?????? Looks like it's time to complain YET AGAIN! Can someone explain to me why the sign on the door say "last wash 930" and I am being told "no, that's what time I have to start closing up and washing the machines" meanwhile, the floors are mopped and my daughter was told the machines are washed already. read more

I have been going to this laundromat for about 18 months now. It is always clean, they always have an employee there all the time. Jennifer and Ruth are the best, friendly and keep the place clean and organized. Would highly recommend this laundromat to my friends. They also have drop off service available. read more

This facility lost my clothes! 1/2 of my laundry went missing. I also got someone else's clothes. The owner offered me a $50 STORE credit for clothes that cost me at least $150. Customer service extremely poor. New place, really liked it up until this incident especially the way they handled it. I don't see this place staying open for long. I already submitted a complaint and have contacted the better business bureau! read more