If you need an excellent real estate agent, look no further…read more Russel's knowledge, attention to detail, experience, analytical ability, interpersonal skills, and above all customer service are fantastic. The house we sold needed tons of work and we had no idea how to prioritize repairs and improvements. Russel gave us a detailed analysis and specific ideas on getting it ready to sell quickly. He has a large network of contractors and other experts that were skilled and affordable. We ended up selling for way more than we originally thought because of the targeted upgrades he suggested. Next, he helped us find the perfect home to buy. Russel negotiated a price reduction with the seller to make the deal even sweeter. As I said above, Russel is excellent! We trust him completely.

Working with Dean was a great experience. Dean was able to sell my Atlanta townhome for the price…read moreI was looking for and was quick to answer any questions and deal with buyers requests to make the deal happen. I would highly recommend.

Dean is an outstanding real estate agent and is not only professional and very customer service…read moreoriented, but very personable as well. Five years ago, Dean helped our daughter and son-in-law purchase a house. Because he stayed in touch with them through the years, recognizing birthdays and anniversaries, when my wife and I moved to the Atlanta area last month, our daughter recommended him to us. We gave Dean a very specific wish list of house features - one that we did not expect to be fully realized- but, Dean's search was successful, and he delivered on every feature for which we asked. We moved cross country to be here and Dean helped us to find and make an offer on our new home within 48 hours of arrival. Dean helped us find a great finance company, and yesterday, we moved into our home - one month after arriving here. Thank you Dean for all your help.

After interviewing 3 agents to sell my home I chose "Shelly Verner". She's experienced & walked in…read morewith her homework in hand. I wanted to wait & sell in the spring but she thought due to low inventory it was better to sell in Dec. She was extremely motivated & told me what I had to do to spruce my home up. I thought it should have been on the market for at least 2 weeks but I accepted her recommendation to sell in the first 3 days. I kept my Brookhaven home in grt shape. It's on beautiful property in a super location. I spent about 7K to sell. Paid $1,200 to fill in a few cracks on the patio bluestone, etc... I had questions on a few occasions w/no response. I think she's just super busy. I was fortunate. My home sold in less than a week. Got 6 or 7K under asking. We all made a good profit & the buyers were very pleased. Shelly & the other realtor made a lot of $$ in a short amount of time. She offered to take my friend who referred me to her & myself out to dinner as to thank us. We discussed Covid & were ok with sitting outside. I didn't hear from her as we were looking forward to this. I called her a few times but she never made plans. I was very disappointed that she reneged on her invitation. All in all I'm grateful that it sold.

They have been very non-compassionate and not very quick to fix things that needs to be fixed. I…read morehad a loss of income and reached out to communicate this with their office. I also asked that they not start the eviction process as I am only TWO WEEKS late. I am a single mother and am having to reach out to organizations for help as well as look for a second job. McCoy Realty was not willing to work with me on this. They slapped an additional $400 for an eviction fee. Not to mention, our roof has been leaking for approximately a week and a half with no mentions of fixing it. The lease states all things are to be fixed in 48 hours, this is false.

I was shocked at the level of kindness and humility shown to me by Mrs McCoy during my interactions…read morewith her, and her realty group, while selling my house. I was unable to follow through with necessary details and she took care of details that were not her responsibility, without my asking. It was a precarious situation and it was her grace that saved the day. Thank you Mrs McCoy if I or anyone I know ever needs a realtor again it will indeed be you.

Amazing communication. I did have issues with my title on closing, but they did deliver as…read morepromised. Closing took about 11 days, but I was paid the amount as agreed on my condo. I would definitely recommend. My mom is under contract with them now selling her duplex and so far so good!

Ben Hirsh is going to be my go-to guy for any real estate related questions, transactions, etc. in…read moreAtlanta and beyond, for the rest of my life. (sorry Ben) He was my agent on a recent home purchase in Buckhead and I could not be more satisfied with his dedication, level of service, knowledge and all-around commitment to making sure I got a good deal. He has a sharp, agile mind, strong negotiating skills and a genial personality and I recommend him to others without hesitation.

Lowball Expert. My recommendation is to steer clear of this…read moreagent. Big promises extraordinarily bad performance. This agent lied about comparable sales to induce a lowball sale. His track record shows he sells his listings well below market value and has no regard to agent responsibility to his clients. Ben added a clause to his agents contract that said if a sale contract is broken he still gets his commission and then insisted he had the right to keep the escrow personally for his commission. That was his comeback to seller's remorse when I realized he'd pressured me to accept a lowball offer using false market history. To top it off he wouldn't come to closing and turned his phone off. Lucky for Ben GA law eliminated realtors fiduciary requirements in 1994.

When we decided to sell our home, we called Alicia Tankersley. From the initial meeting to the day…read moreof closing, Alicia and her team were awesome! Their professionalism and knowledge were impressive. Before we listed, the stager and photographer were brought in to help us make our house a true showplace. We worked hard getting things ready, and Alicia was there to help and support us. Our listing went live on a Thursday, the Open House was held on a Sunday, and we had two full price offers on Monday! Alicia is a hard working, caring, and involved realtor. She really listens and does everything she can to help get the best price for your home. During a stressful time of upheaval and change, Alicia was there to offer support and a calming influence. We are now in our new home, and we could never have done it this quickly without Alicia and her team. We will definitely recommend Alicia to anyone who plans to sell their home - she's the best!

My husband and I worked with Kym Fleming at Atlanta Communities when purchasing our first home…read more Although we successfully closed in April, the experience left us feeling unsupported and inadequately guided during several important parts of the transaction. Our concerns were not simply that every request was not accepted by the sellers. We understand that negotiations do not always go a buyer's way. Our concerns were about the quality of the advice, communication, advocacy, and transaction oversight we received. The most financially significant issue involved the sellers remaining in the home after closing. Before agreeing to the arrangement, we did not feel adequately advised that rent, compensation, or other terms could potentially be negotiated for post-closing occupancy. We only learned about those options later through our own online research rather than from the agent we trusted to educate and guide us as first-time buyers. Once we understood the financial impact, we asked for the refrigerator to be included in exchange for allowing the sellers to remain without paying rent, but it was not formally negotiated or secured. We ultimately continued paying approximately $2,400 in apartment rent while owning a home we could not yet occupy. While Kym did obtain a seller contribution toward our closing costs, that does not change the fact that we did not feel fully informed about our options or strategically advised regarding what to offer for the home or the occupancy arrangement. We knew every request might not be accepted, but we still expected our agent to clearly explain the available options, potential financial consequences, and possible negotiation strategies so that we could make an informed decision. Instead, I was left to conduct my own research and seek guidance from family members who had not purchased a home in decades. There were also communication and transaction-management issues. Two days before closing, I identified incorrect numbers in the closing documentation and learned that updated information had not reached our lender. At several points, I felt I was personally monitoring and correcting matters that I expected our agent to manage. I later submitted a detailed complaint to the managing broker and received a relatively quick reply from Sandee Burnham. Her initial response attributed some communication problems to my having "unsubscribed" from Kym's emails, even though I did not unsubscribe until well after closing and moving in. The broker later acknowledged that this was not an accurate characterization but maintained the same overall conclusion which was that Kym's lack of knowledge, guidance and support did not fall " below Atlanta Communities' professional standards" which says a lot about their business. I recognize that the brokerage reviewed the file and determined that none of its professional standards or ethics rules were violated. However, determining that conduct did not rise to the level of a formal violation is not the same as providing an informed, supportive, and well-managed client experience. The lack of follow-through continued through the end of the transaction. At our final walk-through, Kym told us she had forgotten the closing gift she intended to give us and would stop by with it the following week after returning from a trip. We never heard from her or saw her again. As first-time homebuyers, we expected stronger guidance, communication, advocacy, and follow-through from both our agent and the brokerage. I would tell people to RUN from this company and find another option that will give you the proper home buying experience. Edit: I moved on... until Kym replied to my Zillow review with a version of events that contains multiple inaccuracies & only reinforces my original concerns. Negotiating closing costs doesn't erase the lack of guidance/oversight or the fact that I caught the closing error two days, not weeks, before closing. If Kym advocated for us during the transaction as much as she is advocating for herself now, perhaps this review would not exist.

Kathryn is extremely knowledgeable and a hands on realtor. She makes the process easy and keeps her…read moreclient (I was a seller) updated. She made a long distance sale very smooth and easy.