On April 9, 2025, a water leak originating from the bathroom of the unit above mine -- managed by…read morethis property management company -- caused my ceiling to collapse. This has resulted in significant property damage that remains unresolved to this date. I contacted Nicholas at this company immediately following the incident. While the company did acknowledge responsibility for the damage caused by the unit they manage, they have since failed to follow through with any action. No repairs have been arranged, and I have not been offered any compensation for my damages despite their acknowledgment. This is the second time this same unit has caused damage affecting my property. A reputable property management company has a responsibility to ensure that the owners they represent maintain their units to an acceptable standard -- particularly when neglect directly harms neighboring residents. This company has acknowledged fault yet still failed to make it right. I am requesting that this company take immediate action to: 1. Follow through on their acknowledgment of responsibility and arrange for full repair of my ceiling and any related property damage. 2. Compensate me for all losses incurred as a result of this incident. 3. Take corrective measures to ensure this unit does not continue to cause damage to neighboring owners. This company's repeated failure to hold their clients to a basic standard of care -- and their inaction even after accepting responsibility -- is a serious concern that reflects poorly on their business practices. I am seeking the BBB's assistance in reaching a fair and timely resolution.

I was a tenant for a year and had a great experience with Cooper Brown Real Estate. I never had any…read moreproblems and it was a very easy experience for my first apartment. Would highly recommend!

The units at Waldo St are disgusting and probably riddled with mold due to the constant leaks and…read morelack of proper air conditioning. Make sure you don't want your deposit back if you rent with them, because they will do everything in their power to keep it from you! My closet had 0 shelves and all of the windows were painted shut, including in the kitchen with a GAS STOVE. So much shoddy work being done on these properties, I would truly look elsewhere. And they will respond to your maintenance request, but they will also do THE LEAST possible to "fix" your issue aka shut you up. Good riddance!

Called to inquire about several of their properties and NEVER received a response! Guess they're…read morenot really interested in renting!

The Page Morgan Group is truly exceptional -- honest, kind, and committed to their clients. They go…read moreabove and beyond in every way.

If I could afford to take these people to court I would…read more If you are a first time home buyer, I highly recommend looking for a different real estate group that will have your best interests in mind instead of their wallets. What's crazy about this situation is that these were supposed to be family friends. I purchased my 1st home using Andrew Morgan as my real estate agent, and put full trust in Page and Andrew. Big mistake. I've wound up in the worst financial position of my life because internally these people are as dishonest as it gets. My inspection was basically botched, and I've wound up with a home that is borderline unlivable, and unfortunately I can't afford to fix much. I was looking for something that cosmetically could use some work, but functionally was sound. I told this to Andrew directly, but instead I would up with a house that has severe problems. The first week I moved in - I had 7 roof leaks and my master bedroom ceiling caved in. An extension of the house that was originally a car port also has problems. The wall facing the front yard where a large window was put in, originally a brick wall for the carport, leaks water down the wall when it rains heavily. I noticed there was calk along the floor because of this - again not disclosed. I got a contractor out to take a look and they said likely when this space was redone, a weather barrier was never put in place. A roof boot was also supposed to put around the electrical mast in my closing contract, and that was never done. So this spot also leaks water into my house when it rains heavily. My furnace, which was supposed to be serviced and in operating condition (part of my closing contract) went out the second week I lived here on the coldest day of the year. It cost me $1000 to fix. I then quickly discovered the house can't maintain temperature because there is zero, not kidding, zero insulation in the house. When it's below 60 degrees, my thermostat can not get above 55. For one month in the winter - my electric is above $500 for a 1400 square foot house, and my gas is above $400. When confronting Page about this she said "You think it's the seller's responsibility to disclose this"? Absolutely, Page. I think when a house literally can't maintain temperature and utilities for a single month are $1000 for a small house, I do think it should be disclosed. This problem is reversed in the summer, and the house can't cool. It gets above 80 inside. Additionally, there was a Norwegian roof rat infestation on the property I also had to deal with, getting exterminators out to the property. My water heater constantly trips and has to be reset, meaning on any given day I never know if I get to take a warm shower or not. The master shower, which was supposed to be repaired via my closing contract, is also a joke. It's basically unusable because the floor is unstable (crawl space) and the shower head pipe has fallen out of the wall. The night before putting an offer on the house - I looked over the inspection and saw a lot of red notes, but honestly things I didn't quite understand. I asked Andrew what his thoughts are, and he said none of them were a major concern. That turned out to be a big joke. His words were "This is a great house, and it's a great investment". When confronting Page about the issues present, her response was "Well we were under the impression that the house was in poor condition, but you wanted to make an offer anyways." Are you kidding me? Tell your son to tell you what he told me about this being such a great house and great investment. These people typically sell multi million dollar homes in the East Cobb area, and I gave Andrew a chance to tap out early on because I started to get the feeling that he wasn't taking the time to really listen to me, or show me houses that I was most interested in. He said not to worry, so I went against my better judgment because they were supposed to be family friends. I was naive to trust them, and I hope others take caution.

Working with Vineyard Property Management was easy! They really care about the people they work…read morewith and it shows! The guidance given was top notch. Their professionalism is like none other! Working with Vineyard Property Management gives you a down home feel where you can speak to someone you trust to guide you through the rental process each step of the way.

Really enjoyed my time working with Vineyard - great property management company. Move-in,…read moremove-out, service requests - all a piece of cake. Loved working with Caitlin - super nice and knows what she's doing. Would def live in another Vineyard managed property!

After having my property mismanaged by another company and then trying to manage the property…read moremyself, I decided to hire your Intown home property management group. I have had a positive experience over the last 2.5 years. They have found good tenants that have paid on time monthly and that have taken care of the property. They have managed the maintenance appropriately. They have made sure we have been complaint with my HoA requirements as well. After a stressful initial 2 years prior to using this management group (which included an eviction and major property damage), I am very satisfied and grateful l for the low stress and more hands off experience that I have had with your Intown property management.

If I may... This outfit is an absolute joke. The lack of insight and the flat-out cluelessness you…read morewill encounter will boggle the mind. Go ahead, hire these ridiculous folks if you somehow have either 1) a spanking-new property in utterly immaculate and swanky condition, or 2) are prepared to invest literal thousands into getting your rental property into spanking-new, utterly immaculate and swanky condition (and even then ... good luck). I'd like to share with everyone the parting email I sent to Stephanie (one of the owners and the face of the company), as it is the easiest way of sharing our experience. Also, having ultimately decided to sell the home given the thousands we invested at Stephanie's direction (and the thousands more she insisted upon that we roundly rejected), I have included a link to the listing. This is to prove to you the beauty and charm of the home we were hoping to rent out. Anyway, here's the parting email I sent after receiving the refund for the required $500 deposit: "I received the refund. Also, pro tip: your website and official business correspondence should include a disclaimer -- in bold text -- indicating the fact that you only manage model homes in utterly impeccable condition and that all clients in the real world who hire you stand to make no true profit from the rent collected. On the contrary, the minimal surplus will only go towards paying back the debt incurred in getting the property up to your "standards". In all seriousness, I know you claim to have knowledge of "what renters expect," but I've worked in the Atlanta rental industry in one capacity or another since 2007 and I have not once encountered a prospective tenant who had even a fraction of the expectations you claim for a single family home. A Post-like, cookie-cutter apartment complex ... maybe. But a home FOR RENT??!! Not once. And I've leased homes larger than ours and in conditions FAR inferior to ours for *more* than we were planning to ask. The most frustrating thing here (aside from having now invested over $10K in a rental -- a freaking RENTAL ) is that I'm being forced now to speak in defensive terms about the rent-readiness of the house, when it is factually beyond ready. It is gorgeous. Damn-near immaculate. And any property management company with a clue would, weeks ago, had a family living in it and enjoying it. I also find it appalling and reprehensible that you would not at least give your client (who has hired YOU, remember) the opportunity to list their home when they see fit. I'd understand if it was a slum, if it needed cleaning, or perhaps even if it simply wouldn't show well. But after the $10K we invested at your direction, ours is so so SO worthy of listing and showing and leasing. I'm beyond disappointed with you and your company, and I will advertise that disappointment and dissatisfaction as far and wide as I can. Signed, Dumbfounded" And a link to the for-sale listing: https://www.realtor.com/realestateandhomes-detail/M5561471409 Seriously, y'all. Steer clear.

Wayne Collett of Sibley Realty is simply the best! He has helped me with all aspects of real…read moreestate investing: buying, selling, remodel, and property management.

Unfortunately, our experience fell short at the moments that mattered most. On a recent home we…read morewere ready to compete for, we were told we would have a chance to beat other offers -- we had spoken with our financing contact and were prepared to go well above our original number. That opportunity never came. Our own financing contact had to reach out at the end of the night because we were still waiting, and we learned the home was already under contract. Losing to a stronger offer is part of buying a house and we understand that. What was hard was being assured we'd have a chance to compete, and then finding out the decision had already been made. We also originally started working together based on connections and local knowledge in a specific neighborhood. When we shifted our search to a different area, that expertise didn't carry over, and we ended up finding the neighborhood we settled on ourselves. We wanted to share our honest experience for other buyers -- especially first-time families -- who are relying heavily on their agent to guide them through a stressful, high-stakes process. We'd encourage others to confirm deadlines and key details in writing along the way.

I had the pleasure of working with Brenda Beshara, and I can honestly say she is the best agent…read morewe've worked with! We were an out-of-state client, so it took a leap of faith on both parties to work together to make our dream home happen... and boy did she get us our dream home! I don't normally write reviews, and I am doing so because she is just that fantastic. She virtually showed us a lot of houses, and each one she showed us, Brenda demonstrated such expertise and knowledge regarding what is good and bad about each property. She wasn't just eager to sell us a home and be done with it, but she wanted to ensure we found our dream home at the best and fairest price possible. Brenda is not afraid to advocate for her clients and make sure they are well taken care of. House hunting with her was like going on an adventure with a friend, and didn't feel like an agent/client transaction. She is fair, honest, and professional by all definitions of the word, and I would eagerly refer her to any friend who wanted to move to the area.

Lisa was an exceptional agent. She was very attentive and always willing to help and findd exactly…read morewhat we wanted. She is very knowledgeable and will always return your phone calls promptly. Her great personality made the process very easy. I definitely recommend her as one of the best realtors in Georgia.

Our experience is unique in that we were not selling our home with a realtor. That being said Lisa…read moreSchudel represented her buyer well by reaching out to us via our Marketplace ad. She stopped by the house, asked if she could see it and then reached out to her client. We agreed to pay her for her help and are very thankful we did. It was extremely apparent that Lisa made sure she found the perfect fit for her client but also took very good care of us. She was quick to respond to questions and concerns, extremely approachable and a pleasure x 10 to work with. We highly recommend Lisa Schudel and should we be in need of an agent - she will be first on our list to call.