Dr. Leah Rothman is amazing and will help you with whatever you need. I have met with many of the…read moredoctors at One Medical, and no one compares to Dr. Rothman, whom I have been seeing for over two years! I even travel all the way to the Noe Valley office to see her even if there are many other One Medical offices close by. She is really good at making you feel comfortable and at ease. Highly recommend!

I was truly impressed during my visit with Dr. Rothman. The visit started on time, I was greeted…read moreby the doctor herself. She was not remotely rushed. She typed up my medical intake form; I've never seen that before. Really, really great.

General Care, personal attention, responsive to needs and concerns…read more Has directed me to other specialists that I have been nearly as confident and comfortable as her.

Appointments are on time and I never feel rushed. She is engaged and looks at you as a whole…read moreperson, not your test results.

Update: Lisa told me she expected me to have more energy. At first I didn't but my energy has…read moresteadily increased over the past few weeks, far above the past few years. I'm back at the gym and was jogging on a treadmill yesterday. Another concrete improvement.

I contracted a very bad fungal infection due to working in wet conditions for years. I did not…read morerealize how serious it was but felt physically sick and tired all of the time. I had a 2 hour session with Lisa last week. Her understanding about fungus's and viruses and her skill in treating them is profound. Everything she told me that would result from her diligent treatment has proven true. At first I felt GREAT, and then the detox started. Wow! It has been 5 days since she treated me, I have more healing to go through but I feel 30 years younger than my 69 years! I am really trying to follow her healthy post-treatment protocol because she knew exactly what my issues were when nobody else did and she has saved my life! Don P.

Dr. Yee is the best of the best of doctors. Best doctor I…read moreever had! Compassionate and an expert practitioner. Dr Alice Yee is a true blessing!

I've seen many doctors due to a complicated medical history, and I can say with absolute certainty…read morethat Dr. Yee is one of the best physicians I've ever encountered. She is a brilliant diagnostician who identified issues before specialists did and even corrected misdiagnoses. Her clinical instincts are impeccable, and her ability to treat the whole person (not just a symptom) is rare in medicine today. Beyond her incredible mind, Dr. Yee truly cared. She listened - really listened - to every concern. I always felt heard, supported, and in incredibly capable hands. While I'm devastated she's moved into concierge medicine, I fully understand her decision. The system doesn't always make space for doctors like her - the ones who take the time, ask the right questions, and treat you like a person, not just a chart. Dr. Yee set the bar impossibly high, and I miss her deeply. If you have the opportunity to be under her care, consider yourself incredibly lucky.

I cannot recommend Colette Caldwell, PA highly enough. After seeing two orthopedic surgeons and my…read moreprimary care physician, all of whom believed my injury was related to my ankle, Colette correctly diagnosed a severely broken foot within five minutes of evaluating me -- something that had been completely missed for weeks. She immediately recognized key clinical signs that had been documented in every prior visit but never fully addressed. In particular, she identified that my foot being cold to the touch was not due to recent icing (as previously assumed), but instead a more serious issue directly related to the misdiagnosed injury. That level of insight, pattern recognition, and clinical intuition was remarkable. Beyond her diagnostic skill, Colette was attentive, decisive, and compassionate. She listened carefully, connected the dots quickly, and explained everything clearly, which was incredibly reassuring after such a frustrating and overwhelming experience. Colette quite literally changed the trajectory of my care. If you are looking for someone who truly understands what they're seeing -- and who will advocate for you when something isn't right -- she is exceptional.

I understand weekends are busy for urgent care clinics, and the staff was doing their best, but the…read morescheduling process was frustrating. There were multiple patients booked for the same appointment times while the waiting room was already full, which made the appointment time feel a bit meaningless. It also seemed difficult for one doctor to keep up with the weekend patient volume. Adding additional provider coverage during peak times would probably help improve wait times and the overall experience for patients. I appreciate the staff's efforts, but I do think the scheduling and staffing process could be improved especialy for a technology company.

I don't know what I would've done without Dr Maderis. He…read morehas treated me going on two times now for Lyme disease. I was not lucky when I got bit a second time and it was a positive wife disease, tick. He's wonderful ! I'm deeply appreciative and I highly recommend him!

A true expert in autoimmune diseases. He saved our family by insisting on MOLD test that turned out…read morepositive. He helped us through the most difficult time of our lives. We became free of symptoms years ago, felt obligated to leave a review, because of the amazing quality of care we received from him.

I had a wonderful experience with CIT. It was my introduction to Ketamine therapy and after…read moreresearching several different clinics in the area I decided to start (And will continue) with them. Their very warm, welcoming, unpretentious, and professional initial consultations separated them from the other clinics I spoke with. Before I entered the clinic in person I already had a rapport with a staff member who was a phenomenal guide. I was elated to see that the rooms were made perfectly to provide a comfortable and serene environment (Like, they seemingly hired a psychedelic interior designer/therapist with the goal and experience to create blissful and beautiful surroundings). The guides and the medical staff are all top notch and EVERYONE there is incredibly knowledgeable, compassionate, professional, and invested into their client's direct and long-lasting wellbeing. I would have been happy with the experience from a strictly medical (I.E. the infusion itself, direct monitoring, and after care), that combined with their invaluable and integral therapeutic services set CIT into a different level than other clinics (I've spoken with friends and family about other clinics and they were impressed and envious of the level of care I received). I have struggled with anxiety and depression for all of my adult life and ketamine therapy with CIT has been much, much more beneficial for my mental health than years of trying a plethora of different psychiatric medications and traditional therapy. This review is being written eight months after my initial sessions and I'm planning on returning to CIT for another one.  One of the things that made me hesitant to try ketamine therapy was my history of having many "bad trips" with prior psychedelic experiences. I sought out ketamine therapy for my anxiety and depression and to work on personal issues (PTSD, grieving the recent loss of a family member, social anxiety, etc.) so the thought of having a psychedelic experience was slightly unnerving considering past trips I have had. The infusion method of administration is great for a individualized doses and provides the benefit of being able to increase dosage during your session. The medical staff was amazing and compassionate and were able to help with emotional state and every time it began to feel overwhelming (I requested higher dosages after the initial infusion) but the guides themselves were stellar in helping me navigate any level of anxiety I had and always brought me back to a calm state and truly made my sessions not only therapeutically beneficial but actually enjoyable.  CIT is a wonderful clinic and highly recommend them to anyone interested in ketamine therapy.

I am in Alameda County, which was not listed. Your group leader was obviously tired and negatively…read moreappraised/commented our group as curiosity seekers, "no takers" and "only there for the meal," from just about the outset of his presentation. He never gave the cost of the "special" infusion that was being offered in my area until pressed, and after all had left but three of us. Unfortunately for him, I had advanced information and experience regarding similar procedures being done worldwide, in Mexico, Panama, the Caribbean, Germany, Eastern Europe, etc. Rather than welcoming the depth and breadth of my research, information, and experience, the poor soul found it necessary to bestow a negative evaluation of my experience and research...and me. Strange as it may seem, he found it necessary to call me on under a pretense to find out my identity. I vote to give the seminar leader a vacation!

I really wanted to love this place. I think the doctor is very cutting edge and offers great…read moretreatments. He has a good bed side manner. I felt hopeful after my first meeting with him. However, the way this office is run with communication is just terrible. I read the reviews about this but figured they must have worked this out by now, but they have not. There is no way to email them, and I have spent countless amounts of my time on hold, talking to answering services even during the day, and calls not returned, messages not received. I am rarely able to reach a human when I call them even during office hours. I have called five times in last few days during office hours and I am just on hold for 15 minutes listening to music and then it just hangs up on me, with no way to even leave a message. I have resorted to thinking I am going to have to actually drive there and physically go into the office to actually reach someone, but I do not have time to do this. When I was able to leave a message, they would repeatedly call me back on a really old number that goes to someone else after I corrected it 4 different times with the answering service and the office and told them my correct number, they still continue to call me on the wrong number. The first day I walked into the office in level 9 pain, the woman at the desk literally did not even look up at me or say hi. I just stood there looking at her right in front of her for a few minutes and then asked her if she could help me. She seemed totally annoyed that I was there and she had to deal with me. Not a great first impression when you walk in with a lot of pain. Thankfully the doctor and the PA were nice. My first apt was over $800 and was very quick with the doctor and my insurance only paid half. It seems impossible to get accurate insurance info, they tell me something has been approved, I call my insurance, they said it has not been approved. I am terrified to get anything else done here because of how expensive their fees are and not knowing what kind of bill I will get and can't get any clear pricing ahead of time for treatments. There is another pain doctor in San Rafael that does the same cutting edge treatments but is MUCH less expensive and very clear with treatment costs. The same first office visit with him was $60 copay, here it was $800 but both doctors are in network for me and same type of visit. I don't understand how the pricing can be so different for a first visit or for the same exact treatments. Their communication system and not being able to ever talk to the doctor unless you have a very expensive meeting with him months away just does not work for me. When you are in pain having to wait many months for an apt or weeks of back and forth calls to reach anyone feels unbearable. I tried to stick it out but the communication issues and lack of clear info is just causing me so much stress. I think this doctor is really good at what he does, and I think he offers the best cutting edge treatments, but I just could not handle the way the office/ finances/ and communication is done here. I did not feel taken care of at all and every time I need to call them it turns into such a long very stressful ordeal with so many back and forth messages with physician assistants because they are never available when I try to call and there is no way to email them, and they continue to call me at an old number. And most of the time there is no way to even leave a message. I have spent hours trying to reach someone at this office only to be on hold and then disconnected. I ask them to call me back to confirm they got my message to cancel an apt and they do not call back. So it is just weeks of messages back and forth unable to actually reach them and no way to talk to the doctor if you have any questions. This is not good for people who are in chronic pain. So much of this could be eliminated if they just had email. Such poor management. Really frustrating experience as a patient in pain to go through. The opposite of a smooth experience. It's too bad because I do think they do offer really helpful treatments for patients in pain, but I have given up on this place.

He is an amazing doctor, extensive knowledge, willing to help with all aspects of my pain and how…read moreit affects my life! Very caring staff as well.

Dr. Etemad is an amazing primary doctor. She asks pertinent questions and listens to my answers…read more She is knowledgeable and professional. If you are looking for a experienced and kind doctor, I would recommend her.

I really like how Dr. Etemad listens well, asks great and important questions, and gives a limited…read morenumber of answers with pros and cons of each. She is very comfortable to be around.

I am changing my review after a recent office visit - what a difference There was a short wait and…read moreDr Rubin was pleasant, informative, interested and thorough. I was impressed and hope this becomes the norm. My elderly mother has been a client of Dr. Rubin's for many years. I have accompanied my mom to visits and we have had to wait for more than an hour each time. I have found Dr. Rubin to be rude and short with both me and my mother. She flat out said that her concierge service is "less than what cable costs" and my mother should join to avoid waiting.

Signed on for thousands of dollars to be a concierge patient. Sent WRITTEN instructions to not…read morecharge my credit card for quarterly fees before they spoke with me. They charged me without speaking to me first and my husband was still with his concierge doctor. Tried to make a simple zoom appointment with the incompetent staff for weeks. Most times I called the line was busy and when I did get through I was put on hold. Then when I told a friend (whose husband is a doctor) she informed me they had the same issues with Dr. Rubin's staff and quit her practice.