Where do I start? I have been a patient with this company for about 2 years now. I've had two sweet…read morepractitioners that come out to the home and they both take turns coming twice a month. They have done everything I've asked of them When it comes to getting x-rays and for me to find out about certain things that has put me . However, I still have a lot medically that has not been resolved. I have house calls, telehealth specialist and I'm gonna say it like this they're not worth shooting. They only want to do what they see fit either their way or the highway! For example, I have a lot of shortness of breath, and they wanted to give me oxygen which they did. However, it has not fixed the issue. Secondly, to top it off, they gave me oxygen without having a legal diagnosis as to why I needed it. The oxygen company that brought it out has been calling the past several months because appropriate documentation has not been done right. As a result, I'm gonna have to give it back to the company. I'm gonna tell you guys if you're ever in need of oxygen or anything like that please don't depend on this company. Go to a regular pulmonologist and get it done the right and legal way. Another thing I want this company does have a high turnover when dealing with people over the phone I think it's ridiculous. Lastly, I want to add this company loves loves loves doing facilitated visits. I absolutely hate it! Right now, I'm having to until God me to something better. In conclusion, this company does make up stuff about you as they go, just so they can make the big ! I don't know how they get away with all the stuff that they get away with, but they need to be investigated.

This company is a scam who randomly bills people for telehealth. They don't pick up either.read more

I wasn't sure about any of the many companies that are available, but my dad took I'll all of a…read moresudden and a lady from AGAPE was in the hospital when they started telling us that he had heart & kidneys failure. There wasn't anything else they could do for him ,but they said the HOSPICE could get things faster than what he could. After talking with this lady for quite awhile I felt like hearing from her how she would have their people take care of her family members should that time ever arrive. I'm so happy that I chose them because they were there all the way to the end. It was April 2nd an I began to notice some changes in the way he was having problems drinking water through a straw. Along with other things that was unusual for him so I called an a nurse called me almost as I put my phone down. She said she was on her way an it would take her about an hour to reach us, but she only took fourth minutes. She took his vitals an said things were a little off and she said she was concerned so she would stick around. My family was impressed by the amount of her continually checking him. She sat down next to mom an was talking with her, but I noticed she was constantly looking at pop when she got a look on her face that was a look of concern. She stood up walked over to me an said she was concerned because she said she hadn't seen him take a breath in about five minutes. She said that she was going to check him again because she didn't want to upset mom. Upon checking his vitals she turned and whispered that he was gone. She went to mom an broke the news to her. My wife and daughter inlaw helped her lay down. The nurse took care of calling everyone that needed to be contacted. Overall I'd give the entire folks that came to care for him a GOLD AWARD. Since then my mom has started having heart ,kidney ,bowels, diabetic, plus some more issues. I didn't hesitate calling them. They got a copy of mom's medical history and said she qualified for the assistance with Hospice. They had said a nurse would be by twice a week unless she needed more. They said that someone would be coming three times a week and they have had someone here Monday thru Friday to help her bathe, change her clothes if needed plus other things if she needed it done. So far the care they've shown my mom is a huge five star. I highly recommend AGAPE to anyone that has a family member that is needing assistance. These folks are at the top of the list when it comes to having home care. I WANT TO SEND A SPECIAL THANKS TO THE ENTIRE HOSPICE COMPANY AGAPE..........

They appeared very caring but then didn't return calls when they said they would. They were billing…read moreour insurance for services but then their staff did nothing but socialize at these visits. We asked for FMLA paperwork and they said "No problem" after waiting almost 6 weeks we finally had to get it elsewhere. They made "appointments" for visits from their providers who sometimes never showed up or called to tell us they weren't coming. They sent automated messages saying they were coming but then again sometimes never showed up or bothered to notify us. They listened to complaints of increased pain but never made any medication adjustments to keep our loved one comfortable. Instead they kept trying to get him into their inpatient hospice center. Don't use this company if you want a responsive, caring, dependable and competent staff.

This company is a sister company to Still Hopes. Which if you have not heard is the premier…read moreretirement community in Central South Carolina. They bring 4 decades of senior care to the table. We used them for our loved one and they were so helpful. We eventually turned to them as more companion care because the relationship was so strong. If you want it done right with the backing of a Brand like Still Hopes then look no further.

, it is so wonderful to work with Caring individuals who have the primary…read moregoal of meeting the needs of the clients above all else. What a difference the quality of genuine caring about patients means in all caregivers! And this is really why the name of this company is EXCLUSIVE because the quality is so rare in today's healthcare!!

Valerie and her team of caregivers are the very best set of professionals you could ever hope for…read morein caring for your loved one. The attention to detail they give in their loving care is unparalleled. They made my mother feel so special by showering her with attention on special days like Mother's Day, and remembering to give her the best of care every other day. You cannot go wrong with Exclusive Personal Care!

I have personally recommended Brightstar Home Care of Columbia when my clients are not yet ready…read moreto move to Assisted Living. They have also provided transitional care in a community to help a new resident settle in. Owners Brian and Betsy go above and beyond what is expected to make sure their clients are taken care of.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

very impressed with this company in the services they provide. They are attentive and always…read moreavailable when needed. The staff they sent out has been wonderful and helps us immensely. I would highly recommend them for your care needs.

You honestly need staff that has some form of professionalism. I just received a call from a…read morescheduler by the name of Chanel and the way she spoke to me was nothing short of awful. Yes, I missed an appointment today due to getting my schedule mixed up. I work a second and third shift job and mad a SIMPLE, yet honest mistake and this "Pretend/Disrespectful" person called and spoke to me as if I was a child. You really should get her into some leadership training so that she could increase her people skills.

wow this place is something else way to go office staff for being so amazing and caringread more

From the owner: If your family has reached a point where a loved one needs routine care, contact Hands and Hearts…read moreHome Care. We are a dedicated team who offer top West Columbia, SC Home Care help.

There were no shows. My mother in law was pulled up out of her bed (having been given 2 weeks bed…read morerestriction due to broken ribs) and made to dress and was sitting up in her living room CRYING when I got there. Also had someone take her to the store and "share" her buggy. My mother in law paid for Home Instead caregivers BEER for the weekend. When I called to speak to the owner(s) as I was referred by my moms church. Apparently one of the part owners was a member. I was given the RUN AROUND by the front staff. They should be shut down. We had cameras on my mother in law and the one in the bedroom was altered habitually when using Home Instead. Maybe if they paid the caregivers at least half of what they charged per hour, the experience would have been better. Negative stars, however, I have to at least put 1.

From the owner: As your parents and grandparents age, they may want and need additional companionship and help…read morearound the house. Home Instead® in Metro Columbia, SC offers many different types of in-home care that can be individualized to meet the needs of your family members. Call us at (803) 736-4242 for a free consultation. All of our highly trained Care Pros are bonded and insured for your peace of mind. Each Care Pros completes a comprehensive training program to deliver individualized care with compassion. Types of Senior Care We Offer: -Companionship Care -Personal Care -Meals & Nutrition -Transportation -House hold Duties -Respite Care -Hospice Care Support Services -24 Hour Care -Prisma PACE Program Partner -VA benefits -Long Term Care Benefits

This is truly outstanding place for senior independent living. The staff from housekeepers to…read morekitchen staff to management only have the concerns/desires of the residents first and foremost. (A good example happened today. A resident reported being (either positive for or a covid exposee. Quickly, a letter was published and delivered to all residences stating we are all (including staff) to be tested for Covid weekly. This afternoon, I received a phone message directing me to report to the health services for the test. Other (minute) problems have been dealt with quick and professionally. Is there enough to keep one occupied. Yes, if one is interested. Transportation to medical appointments or local shopping is available. The residents, on the whole, seem (to me) to be friendly, outgoing and caring individuals. Is it perfect here - of course not, but, IMO, it is certainly a cut above of other "independent living" facilities in this area. I recently had moved into another facility near here. Absolutely no comparison. When I was first looking for an independent living facility last July, I came across the website for Merrill Gardens. My only thought, at the time, was this place was so new, offered so much - that it was out of my price range, so I, to my regret, did no further price checking. (WHAT A MISTAKE). I wasted 4 months of my time. Are there negative points here. Of course, but they are minimal and easily foreshadowed by the positives. However, the negatives are, IMO, strictly personal. 1) The food, while quite good, is sometimes served lukewarm and 2) sometimes questions are answered differently depending on which member of staff is asked. If I were asked to give Merrill Gardens - Columbia a grade of 0-100%, I would not hesitate to grade it at 97% John Bruneel

From the owner: We offer quality senior living in the heart of one of Columbia's most popular neighborhoods, close…read moreto the downtown core. Explore our quality independent senior living and assisted living lifestyle options from a family-owned company that knows connection is everything.