Where do I start? I have been a patient with this company for about 2 years now. I've had two sweet…read morepractitioners that come out to the home and they both take turns coming twice a month. They have done everything I've asked of them When it comes to getting x-rays and for me to find out about certain things that has put me . However, I still have a lot medically that has not been resolved. I have house calls, telehealth specialist and I'm gonna say it like this they're not worth shooting. They only want to do what they see fit either their way or the highway! For example, I have a lot of shortness of breath, and they wanted to give me oxygen which they did. However, it has not fixed the issue. Secondly, to top it off, they gave me oxygen without having a legal diagnosis as to why I needed it. The oxygen company that brought it out has been calling the past several months because appropriate documentation has not been done right. As a result, I'm gonna have to give it back to the company. I'm gonna tell you guys if you're ever in need of oxygen or anything like that please don't depend on this company. Go to a regular pulmonologist and get it done the right and legal way. Another thing I want this company does have a high turnover when dealing with people over the phone I think it's ridiculous. Lastly, I want to add this company loves loves loves doing facilitated visits. I absolutely hate it! Right now, I'm having to until God me to something better. In conclusion, this company does make up stuff about you as they go, just so they can make the big ! I don't know how they get away with all the stuff that they get away with, but they need to be investigated.

This company is a scam who randomly bills people for telehealth. They don't pick up either.read more

I wasn't sure about any of the many companies that are available, but my dad took I'll all of a…read moresudden and a lady from AGAPE was in the hospital when they started telling us that he had heart & kidneys failure. There wasn't anything else they could do for him ,but they said the HOSPICE could get things faster than what he could. After talking with this lady for quite awhile I felt like hearing from her how she would have their people take care of her family members should that time ever arrive. I'm so happy that I chose them because they were there all the way to the end. It was April 2nd an I began to notice some changes in the way he was having problems drinking water through a straw. Along with other things that was unusual for him so I called an a nurse called me almost as I put my phone down. She said she was on her way an it would take her about an hour to reach us, but she only took fourth minutes. She took his vitals an said things were a little off and she said she was concerned so she would stick around. My family was impressed by the amount of her continually checking him. She sat down next to mom an was talking with her, but I noticed she was constantly looking at pop when she got a look on her face that was a look of concern. She stood up walked over to me an said she was concerned because she said she hadn't seen him take a breath in about five minutes. She said that she was going to check him again because she didn't want to upset mom. Upon checking his vitals she turned and whispered that he was gone. She went to mom an broke the news to her. My wife and daughter inlaw helped her lay down. The nurse took care of calling everyone that needed to be contacted. Overall I'd give the entire folks that came to care for him a GOLD AWARD. Since then my mom has started having heart ,kidney ,bowels, diabetic, plus some more issues. I didn't hesitate calling them. They got a copy of mom's medical history and said she qualified for the assistance with Hospice. They had said a nurse would be by twice a week unless she needed more. They said that someone would be coming three times a week and they have had someone here Monday thru Friday to help her bathe, change her clothes if needed plus other things if she needed it done. So far the care they've shown my mom is a huge five star. I highly recommend AGAPE to anyone that has a family member that is needing assistance. These folks are at the top of the list when it comes to having home care. I WANT TO SEND A SPECIAL THANKS TO THE ENTIRE HOSPICE COMPANY AGAPE..........

They appeared very caring but then didn't return calls when they said they would. They were billing…read moreour insurance for services but then their staff did nothing but socialize at these visits. We asked for FMLA paperwork and they said "No problem" after waiting almost 6 weeks we finally had to get it elsewhere. They made "appointments" for visits from their providers who sometimes never showed up or called to tell us they weren't coming. They sent automated messages saying they were coming but then again sometimes never showed up or bothered to notify us. They listened to complaints of increased pain but never made any medication adjustments to keep our loved one comfortable. Instead they kept trying to get him into their inpatient hospice center. Don't use this company if you want a responsive, caring, dependable and competent staff.

This company is a sister company to Still Hopes. Which if you have not heard is the premier…read moreretirement community in Central South Carolina. They bring 4 decades of senior care to the table. We used them for our loved one and they were so helpful. We eventually turned to them as more companion care because the relationship was so strong. If you want it done right with the backing of a Brand like Still Hopes then look no further.

, it is so wonderful to work with Caring individuals who have the primary…read moregoal of meeting the needs of the clients above all else. What a difference the quality of genuine caring about patients means in all caregivers! And this is really why the name of this company is EXCLUSIVE because the quality is so rare in today's healthcare!!

Valerie and her team of caregivers are the very best set of professionals you could ever hope for…read morein caring for your loved one. The attention to detail they give in their loving care is unparalleled. They made my mother feel so special by showering her with attention on special days like Mother's Day, and remembering to give her the best of care every other day. You cannot go wrong with Exclusive Personal Care!

I have personally recommended Brightstar Home Care of Columbia when my clients are not yet ready…read moreto move to Assisted Living. They have also provided transitional care in a community to help a new resident settle in. Owners Brian and Betsy go above and beyond what is expected to make sure their clients are taken care of.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

very impressed with this company in the services they provide. They are attentive and always…read moreavailable when needed. The staff they sent out has been wonderful and helps us immensely. I would highly recommend them for your care needs.

You honestly need staff that has some form of professionalism. I just received a call from a…read morescheduler by the name of Chanel and the way she spoke to me was nothing short of awful. Yes, I missed an appointment today due to getting my schedule mixed up. I work a second and third shift job and mad a SIMPLE, yet honest mistake and this "Pretend/Disrespectful" person called and spoke to me as if I was a child. You really should get her into some leadership training so that she could increase her people skills.

wow this place is something else way to go office staff for being so amazing and caringread more

From the owner: If your family has reached a point where a loved one needs routine care, contact Hands and Hearts…read moreHome Care. We are a dedicated team who offer top West Columbia, SC Home Care help.

There were no shows. My mother in law was pulled up out of her bed (having been given 2 weeks bed…read morerestriction due to broken ribs) and made to dress and was sitting up in her living room CRYING when I got there. Also had someone take her to the store and "share" her buggy. My mother in law paid for Home Instead caregivers BEER for the weekend. When I called to speak to the owner(s) as I was referred by my moms church. Apparently one of the part owners was a member. I was given the RUN AROUND by the front staff. They should be shut down. We had cameras on my mother in law and the one in the bedroom was altered habitually when using Home Instead. Maybe if they paid the caregivers at least half of what they charged per hour, the experience would have been better. Negative stars, however, I have to at least put 1.

From the owner: As your parents and grandparents age, they may want and need additional companionship and help…read morearound the house. Home Instead® in Metro Columbia, SC offers many different types of in-home care that can be individualized to meet the needs of your family members. Call us at (803) 736-4242 for a free consultation. All of our highly trained Care Pros are bonded and insured for your peace of mind. Each Care Pros completes a comprehensive training program to deliver individualized care with compassion. Types of Senior Care We Offer: -Companionship Care -Personal Care -Meals & Nutrition -Transportation -House hold Duties -Respite Care -Hospice Care Support Services -24 Hour Care -Prisma PACE Program Partner -VA benefits -Long Term Care Benefits

We spent a good amount of time watching the staff and the current residents interacting together…read more The way we were treated on entering, on tour, and afterwards. The facility is way above standards, super clean, very well organized and laid out. For the residents, everything they could dream of is here, including places for family to come and enjoy meals and visit with the resident family member, activity rooms, and so much more. My family has been in so many facilities over the years with so many nursing homes and VA facilities, and we had a great deal of interaction and experience with those facilities and staff. Most of the time the family feels out of place, like they do not belong or not welcomed there, like the feeling of "how soon can they leave," feeling from the staff. At Patriots Village, the feeling was extremely warm and inviting for our family and my father, who is moving in as a new resident within the week. It took only the 1 visit for him and our family to feel like we had an extended family on the spot. This is how a facility should feel to the members and staff - everyone is family - and the feeling is certainly there - every single staff member we interacted with. From the amazing rooms, meeting areas, meal room for family, dining areas, to the exercise/physical therapy areas, to the outstanding Barista. Everything Was wonderful and we can't get over how friendly and fun the staff are to be around. We felt so comfortable we didn't want to leave. You just don't get this kind of interaction and welcome from anywhere else. A special thank you to Danielle Gregory, Director of Admissions. They couldn't have chosen any better person to fill this role.

From the owner: Patriot’s Village provides post-acute rehabilitation, extended skilled nursing care, and…read morespecialized memory care for veterans in Sumter, South Carolina. Some of our amenities include large private and semi-private suites, inviting and home-like interiors, family dining for special occasions, open outdoor areas, and private gardens.