A Cautionary Review of Your Health / SC House Calls I feel it's important to be honest: Your Health / SC House Calls is not a company I can proudly say I've worked for. In my experience, this organization prioritizes profits over people--particularly the elderly and individuals dealing with chronic illness. Rather than offering compassionate care, they appear to exploit vulnerable patients by scheduling excessive and often unnecessary visits, seemingly to maximize Medicare and Medicaid billing. Many patients have voiced their concerns, and some have discontinued services altogether due to these practices. The company brands itself as "Christian" and "Value-Based," but my experience did not reflect those values. From the moment I was hired, I was sold a dream filled with promises--company vehicles (only for those who align closely with upper management), remote work (rarely honored), and bonuses (heavily taxed and misrepresented). The reality was far from what was initially presented. One incident in particular stands out. A regional trainer entered our Spartanburg office and approached me with a hostile attitude, raising her voice and misrepresenting a physician's comments about my performance. I remained professional and chose to step outside to de-escalate. I later reported the incident to a statewide supervisor and was reassured that it would be handled. However, days later, on April 8th, 2025, I was abruptly terminated by HR over the phone without any prior write-ups, warnings, or explanation--only being reminded that South Carolina is a "right to work" state. I strongly suspect my termination was influenced by the trainer's complaint. I was not given a chance to share my side of the story. The imbalance of power and lack of accountability in that situation was telling. Sadly, it felt racially charged--especially within a company where African American employees are underrepresented, and where our voices are often labeled as "aggressive," while our white counterparts are met with concern and sympathy. I even overheard senior staff say they needed to hire "more Black people" for diversity, which felt less about inclusion and more about optics. Beyond internal issues, there are larger concerns within the company, including questionable billing practices, allegations of nurses and practitioners stealing patient medications, and discriminatory treatment of employees who do not conform to the internal culture. In summary, I do not recommend working for this company in any of their operating states--South Carolina, Georgia, or Florida. My experience was deeply disheartening, and I encourage potential employees to read other reviews on platforms like Indeed and Glassdoor. Many of the negative ones align closely with what I endured. Please proceed with caution. read more

UPDATE I wish they had a ZERO star on here. The doctor is still trying to bill Medicare after services were discontinued and sending bills to my mother when services were stopped in December. Doctor shows he did a telehealth with mom In January. Doctor NEVER spoke to my mom. Last call from doctor was in November. Try calling the billing department and of course not able to speak to a live person only keep getting a recording that they are unable to find a record When I put in my mother's information. Then, quit billing my mother! Have yet to receive a call from anyone associated with My Health! It has now been 3 months since services were cancelled. Beware of this fraudulent company! read more

Where do I start? I have been a patient with this company for about 2 years now. I've had two sweet practitioners that come out to the home and they both take turns coming twice a month. They have done everything I've asked of them When it comes to getting x-rays and for me to find out about certain things that has put me . However, I still have a lot medically that has not been resolved. I have house calls, telehealth specialist and I'm gonna say it like this they're not worth shooting. They only want to do what they see fit either their way or the highway! For example, I have a lot of shortness of breath, and they wanted to give me oxygen which they did. However, it has not fixed the issue. Secondly, to top it off, they gave me oxygen without having a legal diagnosis as to why I needed it. The oxygen company that brought it out has been calling the past several months because appropriate documentation has not been done right. As a result, I'm gonna have to give it back to the company. I'm gonna tell you guys if you're ever in need of oxygen or anything like that please don't depend on this company. Go to a regular pulmonologist and get it done the right and legal way. Another thing I want this company does have a high turnover when dealing with people over the phone I think it's ridiculous. Lastly, I want to add this company loves loves loves doing facilitated visits. I absolutely hate it! Right now, I'm having to until God me to something better. In conclusion, this company does make up stuff about you as they go, just so they can make the big ! I don't know how they get away with all the stuff that they get away with, but they need to be investigated. read more

They were very friendly but besides taking vital signs and checking on meds (which our primary doctor already did) they did nothing and billed medicare $782 and were approved for 660. They said on their billing they spent 2 hours but they were only here for 20 minutes. We discontinued their service immediately since it seems they are scamming Medicare. We called Medicare to report this but they had filled all the paperwork correctly and there was nothing they could do. STAY AWAY read more

I used to like this company. As the company started growing the service became bad. As of recently I was not informed of my mother's doctors all being let go due to financial cuts. Jennifer Berger was an amazing doctor. Dr Charalis, same, his first meeting with my mom blew me away because I could tell he read her records. As of this week Dr Emily Pough, cardiologist is no longer with the company. This is horrible, bad business for your patients. She has not seen the same neurologist twice. Leaving this company. My mother is bed bound but I'd rather go through the hassle of getting her to a doctor's office that can provide stability in her care than to have to keep meeting new doctors and start from the beginning of explaining everything all over again. If I could give a negative star I would. read more

Spartanburg County area. I would definitely advise you to stay away from this company. Nobody will ever return your phone calls. Nobody can directly answer your questions. The providers that do Telehealth are rude, condescending and love to gas light you. They will for example, tell you to log in for your on your phone for your Telehealth appointment at 2pm for example. You can't do anything but stare at your phone until the provider comes on. If they even do show up! When you log in for your Telehealth appointment expect that the NP's will always be a hour or even 2 hours late. With no apologies or explanations for your long wait times. No consideration taken in account for wasting your day. Usually for nothing. Sometimes, I have waited so long for a provider to show up that I just gave up and checked out. There's never any follow up calls. This company should be investigated by the medical board and all the insurance companies. I have been with them for approximately a little over 2 months. I deal with someone different mostly every time I call. If you are even that lucky to get anyone on the phone after being on hold for way over 30 minutes. This is suppose to be a 24/7 hour service but that is a plain out lie. You never reach anyone besides an answering machine. And if you ever do reach someone it's always going to be somebody different. That does not have a clue what's going on. Nobody knows all your medical conditions or even what medications you take. Last week, I was told that according to their records I had got my Concerta filled by my local pharmacy that I take for Narcolepsy in September 18th. I kept telling the NP that was a lie because it's been on back order for the last year. But she would not listen to me. I got off the phone with her to call my local pharmacy and explained to him that this NP was more or less accusing me of being a liar. He told me that I have had Concerta called in every month for my Narcolepsy but it has never, ever been filled because they have not had it stock for over a year!! And told me to tell her to call his pharmacy herself because she was making up lies about him and his pharmacy. Which I don't even know why any of my Narcolepsy meds were any concern to her because SC House Call's would never handle my Narcolepsy medications at all because I have a specialist that I see regularly for that. Then she told me that I was on too much anti anxiety medication. Yet, she doesn't know anything of my trauma, panic attacks, PTSD, nor my psychiatric history. I have been on the same medication for 10 years. With the same dosage provided for me by my psychiatrist that has extensive psychiatric visits with for the last 10 years. Another thing that was none of her business because he is a very highly qualified psychiatrist that handles all of my mental health visits. And medications. So this should not have been SC House Calls's concern. Then as she was going over my medical history she said I had COPD. I have never been dx ever with COPD. I think they make up stuff about you as they go. When I was signed up with this company it was to my knowledge that I would see a NP every Tuesday. I saw one NP twice who spent less than 10 minutes with me. One of those visits were my my first visits. What could he learn about me in that short of time? And I have seen no one in person since then. Even though someone is suppose to come Thursday of next week. But I think as of today, I'm contacting both of my insurance companies and the SC medical boards over how I have been ignored, lied to, given bare minimum of care over the phone and gas lighted. Before I got sick, I worked for a large hospital and for EMS. I know what you do and definitely do not do to a patient. I know the laws and my legal rights too. My vet gives better treatment to my pets than this place. Please do your research on this company before you ever bring them into you or your loved ones life. This is the most incompetent company that I have ever seen. If I could give them zero stars that would be more appropriate. read more

SC House Calls - Tina M Smith former Paramedic - Home Health Care Near Me - West Columbia, South Carolina

The scheduling with these people is GOD AWFUL! You MAY get a text message 30 min before they show up and that's it. The nurse ordered blood work, then I got no further information, someone just showed up one day. I had no call, no text, no notice at all. Then today, we had a tele visit that was literally nothing more than to tell us a blood sugar tester would be available at the pharmacy for pick up. I was told I couldn't set that up for the same day the nurse was coming because we can't have 2 appointments set up for the same day. The nurse has also ordered a chest x-ray, which again, I had no further information about. I got a vm 20 min before someone just showed up which I wasn't expecting because the tele visit was set for today and if we can't have 2 appointments for the same day, why would I expect another random visit in the same day? I work remotely from home and need a quiet work environment (so no dogs freaking out because someone is here that I wasn't expecting). I didn't answer my phone or notice the vm because I was working... and then in the middle of a call, the house erupts in dog barking. I'm just about to the point of canceling this service and just calling 911 in case of emergency. These folks seem to think you're at their disposal and can just come and go as they please. They're going to cost me my job!! In terms of care, they don't do much more than come and ask the patient how she's feeling, take bp and leave, ordering a test to be done here and there. They have no respect for your time. read more

My provider lie on me. They told to drug store am in palliative care. With never sign a paper. These people are scam . I don't recommend these people to no one. read more

Worse company ever! Only one house call in almost a month. Two phone calls that lasted less than 3 minutes, and billed to insurance as an office visit. Impossible to get in touch with a human, don't think about a return call. They change their name often. My guess is to hide from the negative reviews. They have an "F" rating with the Better Business Bureau. Run, don't walk if this company is ever assigned or recommended to you! By the way, their new name is "Your Health." This is the name that comes up when you look up SC House Calls in the Better Business Bureau. read more

I was a patient of SC.House Calls & don/t know if I still am or not. I can't get anyone to call me or text me. I need refills...I don't even know who my doctor is or if I even have one! about 2 mo. ago I fell ane they sent someone out to do exrays of my ribs & head and no one will tell me the results. I'm 81 & don't drive anymore & have trouble getting a ride to a doctor. Guess I just wont have my meds. read more

If I could give a rating of negative stars I would! The health care model for this business is at least one home visit per month even if you don't need it and if they can visit once a week they will. They are completely unorganized as anyone who has worked with them is well aware and they can't even decide what they want to call themselves- is it YOUR HEALTH or South Carolina House Calls- depends on the person and the day I guess. This business will falsify records to justify more visits and they won't will not correct the records when you tell them they made an error. When I was a patient they indicated in my records that I am a diabetic which I am not, that I have both liver and kidney disease which I do not and that they discussed things with me that they did not. They also claimed that I had no issues with function which is not true, I'm in so much pain I could kill myself, I can hardly walk to the bathroom and have multiply structural issues from injuries I've suffered over the years. The nurses have more empathy, but are at the mercy of the doctors and the doctor's response is-- "you'll have to live with it, you're living with it now, so take Tylenol ." The doctors treat people as if they have no brains and make assumptions based on your looks- in other-words if you are carrying extra weight that must be the cause of all your issues- 'just eat less and you'll get better.' The nurses spend 5 minutes with you and rarely do more than check your BP, but they company pushes them to order as many labs and tests as possible (for liability purposes I'm sure). Administratively their left hand doesn't know what their right hand is doing and they have a tendency to lie and tell you they did something they didn't do. The quality of care is very poor, the nurses are nice, but the doctors are complete idiots. The problem is there are no other home health services available in our area. Every business exists to make money and I have no problem with that AS LONG AS THEY ARE ETHICAL. I've opted not to have any health care rather than allow these idiots to profit from providing sub-standard services to me. read more

All of these negative reviews are because of the way they bill you for co pays. I can't dispute any of them. I did notice all the complaints are from the WEST COLUMBIA AREA. I LIVE IN Myrtle Beach. All doctors bill your insurance and wait at least a month to get a partial payment before they know how much is your responsibility. I get that. I had been with this company as a patient for a couple of years before I ever got billed for anything. It wasn't until I was rushed to the hospital for a week stay, over the Thanksgiving holiday, and of course it seemed every member of their staff wanted to give me a once over to make sure it didn't happen again. ( By the time my insurance was billed I had already changed Insurance companies during the open enrollment.). Since they discovered I am having allergic reactions to certain medicines they do follow up on me rather closely. They did resolve an issue I had with my left leg (previous deep vein blood clot) but the Eliquis caused me to have blood in my urine. So they had to try other blood thinners. They brought in a specialist to give me an ultra sound on my leg right here in my bed. (no more blood clots) I've had a couple of xrays to make sure I didn't have any in my chest (lungs or heart area) also done in my bed. They brought in a podiatrist to clip my toe nails, The only thing they don't offer is dental or vision as far as I know. They helped me get a hoyer lift, bariatric portable potty , bedside tables, cane, walker, nebulizer, concentrator, bi-pap and other things to make my life easier. I had to choose a different Insurance company during the next open enrollment because the one I had no longer would be covering my plan. So I went with a totally new company. (Big mistake.) which took effect Jan. 1st . I don't know WHY it took so long for them to let me know I would suddenly be paying co payments, and I didn't know I could say NO to how often they wanted to send a cna, or Nurse , or Doctor , (my bill went from 0 to over $1000. Then one night Jan 25th, 2025 I had a bad experience while in the bathroom. My left leg went totally numb and I couldn't get up. I ended up calling the fire dept for a lift assist. but they ended up putting me in the hospital by ambulance. Pneumonia. I almost died that night. 2 weeks later I was able to come home and also added Agape Hospice care. Between the 2 companys I am doing much better. I still have Stage 4 COPD, sleep apnea, Diabetes, A-fib, and other less major issues, so I will not truly get any better but at least with the wonderful care I'm getting -I'm not getting any worse. I LOVE the staff that are taking care of me and slowed down how often they come. Combining SC HOUSE CALLS/YOUR HEALTH with Agape Hospice was the smartest thing I've ever done. Do I recommend them 100% YES !!! They say 3-6 months is the average a person lives under hospice care, because of the combined caregivers, I've already passed that 6 month deadline and doing better than when I first became a SC HOUSE CALLS/YOUR HEALTH patient over 4 years ago. They are in the process of adding their own hospice service and changing their company name to reflect the new services offered. Will I drop Agape Hospice no. I've grown to Love them. Same reason I refused to drop SC HOUSE CALLS / YOUR HEALTH. I LOVE THEM TOO. read more

Probably the worst service of a doctor service I've ever dealt with in my life. They don't call you back. They don't show up. They can't write prescriptions. They can't handle what they say they can, elderly people. Very disappointed with the care they could not give someone i care about once they were homebound.They proclaim to be a nursing and in home doctor service and the nurses call from their home with other people in the room, a clear HIppa violation of patient rights. read more

Awful experience for something as important as your health. Literally I am waiting over 2 weeks for my prescription to be filled

STAY FAR AWAY FROM THIS COMPANY! My husband returned home after a full leg amputation and was in desperate need of immediate follow-up services as I am physically unable to care for him. I didn't hear a word from SC House Calls until five days after he had been home. The man who called ME was obviously a salesman, and he sure made SC House Calls sound like an answer to prayer: nurses, physicians, social workers, PT, pharmacy-- every service you could possibly imagine right here in home! I impressed upon him repeatedly that my husband was in desperate need of home health services NOW. He assured me that someone would be out to see my husband in a day or two. NO ONE CAME. I tried calling them over and over and over, and there is absolutely no way to talk to a person when you call. I had to keep leaving voice mails. NO ONE WOULD RETURN MY CALLS. Some type of health aide finally came TWELVE DAYS AFTER MY HUSBAND HAD BEEN HOME WITH NO ONE TO CARE FOR HIM. She spent approximately 5 minutes here, didn't even change his bandage, and didn't say a word to me before she ran out of the house. Meanwhile, I am still trying to reach someone at the SC House Calls office- my calls continue to go unreturned. An actual RN Audrey finally showed up two days later UNANNOUNCED and said she was there to change his bandage. However, when she asked me about an ointment that no one had told me about and I told her I didn't have it, she REFUSED to even look at my husband, much less put on a fresh bandage. I could go on and on. Long story short, when a social worker helped me get a competent home health company to come out (they came out immediately), that nurse immediately called an ambulance to take my husband to the hospital after seeing the condition of his "good" leg that SC House Calls refused to even look at. STAY FAR AWAY FROM THIS COMPANY!!! read more

This is the WORST service possible. Do NOT use them ever. I have been trying for over 5 months to try and get my mother on regularly scheduled visits and to have her medications filled by SC House Calls RX and to have the Livi Machine installed in her home. This company is so disorganized and unprofessional that after 5 months, my mom isn't being seen regularly, she is constantly running out of medicine and she still to this day does not have a medicine dispenser. When I call, I get the run around or I don't get a return call back ever. After literally hundreds of calls, I finally gave up and canceled what little service they don't even do well. I wouldn't recommend this company to my worst enemy. read more

We started using South Carolina House calls in Febuary when my mother had to come live me. She moved here from Charleston, so we did not have access to her doctors. We had to find all new doctors for her. We were having such a hard time finding a primary care doctor for my her. She was extremely sick and on oxygen when she got here and had to be hospitalized for 2 weeks. Everyone we called had a 3 to 6 month waiting list. The hospital recommended S.C. House Calls. They even set up the initial contact. Once they called us they came out within a week. Dina, Jessica, and Tekola have been super nice and helpful. When we have an issue come up they handle it quickly. They never make us feel as if wecare bothering them. They listen to our concerns and take care of our needs. My mother is on oxygen and walks with a walker so having them come to the house makes it so much easier. Also not having to risk taking her to a doctors office is great. I would 100% recommend this company. We are in the Aiken area read more

They forget to bill your secondary insurance even though they billed it the year before. Then, when you overpay and point it out(as they are still billing you), they say they can not refund you the $18.31 overpayment as they only issue refunds of more than $25. It is May, and they say I can just put it toward my copay next year that I will have in January. They are just going to hold my money. I am 81 years old. I may not live until January. Will my family be refunded the money if I pass away this year? read more

I started with this company about 4 months ago. I'm trying desperately to think of one good thing to say about them. I am failing! Please, please check your bills from them- one doctor charged me $791.20 for a phone call THAT NEVER HAPPENED! They say I currently owe him $133.05! Nothing short of Medicare fraud ( will be reporting that). I will say ditto to all of the other comments on here. Took TWO WEEKS to try to get a pain medication refilled for my fiancé. I called 80 times, only to get a recording each time. One hand does not know what the other is doing. The best way to describe it is being in a tornado. Got a phone call from the same doctor who supposedly called me the last time. He listened to all my complaints ( damn, I was excited!). At the end, I ask him if he could help me. He said NO! He said since I used to be an RN I should just appeal, nurse to NP, what my complaints were! He didn't know my NP's ( I have had a total of four, with them trying to put one more in!). WTF! Basically, he wanted me to sweet- talk them. Right..... I have had blood tests run about every two weeks. Forget about getting them. Their health portal is a joke- although they will tell you what you owe. Okay, I feel my blood pressure is rising! I'm going to find a REAL doctor! read more

This is BY FAR the worst company tht claims to be a health care business. They are not intelligent enough to serve fries at burger king they wouldn't be able to do that job moreless a job of this magnitude! NP Jessica Strickland is the worst possible person it would be your misfortune to have mismanage your healthcare as well as her extremely incompteeny excuse for a nurse Kristina! When I say they are operating at a negative 10 out of 10 BELIEVE IT! They told us to get on hospice through them so we could just get a lot of free stuff then we could discharge from hospice after we pretty much milk the benefits dry! Yes I'm serious!!!! They gave an 83 year old hydrocodone when he didn't even need it!!!!! Then they would not call in refills until you begged and cried pleading for the regular med refills that is vital to keep you alive bc of laziness and a non caring attitude. Then, when she finally did call one particular refill in she made the mg twice as strong out of negligence and could have cared less. They never answer the phone ever but if they do it's not at all beneficial bc of their intelligence level. Its definitely giving dollar tree education vibes or "huke'd on fonics" vibes. They could care less about the 3 patients they have left! Providence Mobile Health is WAYYYYYY BETTER in my opinion! RUN DON'T WALK if you are thinking about having the worst medical experience of your life! You'd be better off falling on a rusty nail and spitting on it rather having them misdiagnose or mistreat you. We fortunately have the best quality care now, and have a legal team and the local pd as well as aps telling us these people are a joke and we are lucky to be rid of their negligence before something really bad happened! They only have like 10 patients left that speaks volumes bc no one wants to have any involvement with them at all! They need to close the doors unless they are waiting for those few to quit too which by the way it looks that will more than likely happen before the end of 2024. When you lie about your knowledge and capabilities it always and I do mean ALWAYS comes into the light sooner or later. Having one less incompetent company makes the world a better place for good people that need quality care. Wish you all the best of luck and remember if you're reading this as you're thinking they might be a good company to hire RE-READ ALL OF THESE REVIEWS AND DON'T! BLOCK THEM AND FORGET THEM LIKE A CHEATING EX! lol read more

SC House Calls - Home Health Care Near Me - West Columbia, South Carolina

I have never! Whoever they are, I believe it is all about your insurance, which I will examining my EOBs (explanation of benefits) closely. I want to make sure they are not billing for nothing. They sent someone to my house without my permission. I did not reach out for a home visit. I told whoever they sent that I did not make an appointment and do not bill my insurance. They also call to try to get you to agree to appointments that are not necessary. I have a feeling this one may be a you know what read more

sweet a acted helpful in the beginning. they became forceful with medications and abusive as time went on. I only saw them for about 6 months. this is a much needed service but the abuse is unreal and dishonest. they stick together and gang up on the patient. read more

Myrtle Beach location I could write a book with reasons to never use this company/health care provider/ in home medical but I won't. Used them approximately 4 months and found the following: 1st meeting with Abby at house. Very nice and informative. Sounded great Went downhill after she left never returned one phone call & there were many Not one person will return a call They showed up unannounced (only time at home other than April) Refuse to give you last name mixed up/cancelled/double prescription refills Had sent diabetic meds to house unannounced so sat in heat. Then told was ok to use when clear was not. April knew this Had dates of service all wrong now I could go on. I could proof this and correct spellings but I won't. if you are smart ( I was not) check other reviews ( not their website reviews). bottom line : I'm lucky I'm alive. Besides medication that should have been throw out they forgot I hired them. April literally yelled at me any chance she got. Took too long to FIRE them. please don't use them. I could not make this up. read more

DO NOT ATTEMPT TO USE THIS COMPANY! They are a fraud who care more about billing Medicare and making a profit than the humans they are supposed to serve. I've had three CONFIRMED appts that were no shows, but yet they billed Medicare every time. I've had a Dr say that he had a telehealth visit with my mother and wrote up a completely erroneous report on her!! He either confused his patient with someone else OR lied about it, either way it is terrible care. She does not even have a computer! All information on that visit was "miraculously" deleted after I inquired about it. Yet, the charge remained on the Medicare Bill. The billing specialist quit, and phone number was disconnected. I cannot call and talk to a human, IF they call you for patient information, they immediately charge it to Medicare. I am ready to call the MEDICARE FRAUD HOTLINE, and the BBB. This is Medical Care at its absolute worst. DO NOT USE. read more

No! Just No! My mother ended up in the hospital and then NHC after needing blood transfusions. THe NP prescribed Eloquis to a patient who was already on a blood thinner and has CHF. That is is not poor care. It's negligence. read more

This is the most unprofessional company I have ever delt with. Had to deal with three different people and none of them could answer my questions. Said they would send someone to talk to me and made an appt. for Monday ( more than a week since I first called them). Girl called Sunday to see if I still wanted the appt. I called back to tell her I wanted to keep the Appt. no answer, texted that I wanted keep the Appt. She called me back and said she didn't know I still wanted to keep it. Said she would come after her next Appt. She called me just more than an HR later to tell me she couldn't come and would try to see me in 3-4 days. I was in pain for more than a week messing around with this company. I would have done better going to see my Dr. I still don't know if I have/had a UTI. read more

Something really wrong when you can't get return call for 3 overdue appts and meds started by them now out. Next on top of mental health meds out it will be high bp med, low thyroid and more. Relapsed infection now and today forced to er with scary possible heart symptoms and fully Relapsed infection treated with steroids and new antibiotic. Getting new doctors not an option at all. Messaged in portal over 4 times also. There's more issues too. Stay away from their group read more