There are two Lexington Family Practices in IRMO. One is in Ballentine with an IRMO address the…read moreother is on St. Andrews Rd. in Irmo as well. Both have the same name and are 6 miles apart. I found them through google. Unfortunately I went to the wrong address .... I went to the IRMO address. The wrong IRMO address. My appointment was at 8 am. I was 15 min early. So ..... when I went to sign in the lady at the desk told me I didn't have an appointment. I asked her ..."is this Lex Family Practice?" She said yes. I asked her is there another Lex Family Practice. She said NO. So confused I called the phone number I had when I made the appointment. But ... by that time .... it was 8 am and all calls were still being answered by the phone service. I waited 5 min ... call back. and still the phone service answered. So I started driving home. Frustrated and upset I finally was able to reach the Lex Family Practice in Irmo ... the Ballentine one. 10 min after 8. I asked the girl who answered the phone why didn't she tell me that there were 2 Lexington Family Practices in IRMO when I made the appointment. She told me that I was the first person that she knew of to make that mistake. I didn't make a mistake. I looked up on line a family practice that was close to my office. It gave me Lex Family Practices with the Ballentine phone number and directions to St. Andrews Rd. I WOULD AVOID BOTH PLACES. IF FIRST IMPRESSIONS MEAN ANYTHING TO YOU ... LOOK ELSEWHERE. THIS IS NOT A PROFESSIONAL OFFICE. INSTEAD OF TRYING TO HELP THEY ONLY LOOK TO PLACE FAULT OR BLAME. I JUST WANTED A PHYSICAL.

I have been a patient at this facility for several years and just now noticed the bad reviews. I…read morewanted to add that I have never had a bad experience with the office or the medical care. Phone calls and messages are returned promptly and concerns addressed to my satisfaction. I would not hesitate to recommend this office.

I had a HORRIBLE experience with the front desk personnel today. Just so happened my appointment…read morewas today and payday is tomorrow. I didn't have my portion (deductible) today and they would not bill me. That's fine, but she (Stephanie) was rude about it. There's no reason for that. If it was the policy, she would have never called billing and spoke about me in my face as though I wasn't there. But thankfully, I don't go low. I left without being seen but I also didn't reschedule because anywhere that doesn't care about me as a person can't care about my health. It doesn't matter to them, I'm sure, but they still lost a patient today. I've been going there since 2016! But today ended that "relationship." I'll find somewhere that still treats people like people.

it in my opinion that you be real careful about attending this place. Their medical assistant they…read morehave especially the Nurse Practitioner Stephanie Gunn assistant is awful and can't do her job good. They like to call you 1-2 hr before your appointment to cancel it, they are so dramatic and don't know how to keep their personal business at home instead of bringing it to work. Stephanie Gunn like to tell you about her husband cheating on her and his mistress keying up her car. So if you go to her, you better be careful because you may get attack by someone you don't know because of their personal drama in my opinion. Now the facts are I have been lied to several times and have the message to prove it and the intelligence level that the medical assistant Nicole has is not up to part for her job duties. Than she like to disrespect you by saying smart remarks and when you say something back it's a problem. The office manager there don't really care and they will lie to you to keep you from writing complaints. I have even have the NP I was seeing sent me to have the wrong thing done, for the people at Lexington to tell me thats what I don't need and I need this. This place is awful , unprofessional, and to much of drama. It is my best opinion to never recommend anyone to go there . Exactly, why I told my mom if she die or something bad happens because of them, I will not help her because she choose to stay knowing about all of this that I speak of . When you got messages and audio proof. There is nothing no one can say . So they won't load my photos but hey just go to google. Even employees agree . There are so many negative to review on them, it's not hard to find. It's one on indeed empolyees and couple of them talking had bad the office is ran and how bad the so called professional like the nurse Practitioner is. I can't make this up if I tried

my visits to Three River has always been good , staff smiles laugh makes me feel comfortable when…read moreI get there. I see Brandon Palmer. He takes special time to answer. My questions. Allows me to speak my mind. His staff is always nice to me. I will be returning. I have told my family if you want a good nurse practitioner who listens go to three rivers and see Brandon Palmer.

Haley Atkinson is wonderful! Definitely recommend her if you have sleep issues. Her nurse is very…read morekind as well. They worked with me to get my results and I am very appreciative.

I am a chronic pain patient, even though I have a regular pain management doctor, many General…read morePractitioners would NOT see me, NOR anyone in my family! Palmetto Health Barbara Hall , not only saw my family & myself, she treated me as a person with dignity. I greatly appreciate her & the staff treating me as a person & an individual. I was very impressed by their responsiveness to requests & their understanding of persons who are timid about medical procedures.

As a new patient coming from 40 minutes away because that's the soonest I could get an appointment…read moreI showed up 9 minutes before my appointment. The manager was speaking with the lady at the front desk then when it was my chance to check in I was late for the appointment and couldn't be seen. This system is broken they could have seen me if they wanted to help but they chose to take the more convenient path for them. My whole life I've felt like and inconvenience to every doctor I've spoken to and this really hasn't helped.

2021 Update: I wrote this review because I did not want what had happened to me to happen to anyone…read moreelse. With everything I now know, this sentiment is beyond amplified. At the end of 2018, I finally got treatment for my sleep disorder, and in 2019, my diagnosis was changed to narcolepsy. I can finally function, and I'm awake and no longer dangerously sleepwalking through my life. It's negligent not to rule out physical problems before making assumptions that problems are psychiatric and then treating without evaluating or following up. This doctor wrongly decided for me what I needed, without involving me in the process. It should be a partnership, and I'm lucky to now have many wonderful doctors who partner with me. This doctor wasn't one of them.

Completely unprofessional. Spoke more about herself than addressing my needs. She was going through…read morea divorce and busted out the new condoms she purchased for herself in front of my 78 year old mother. When Patients question her reasoning for doing something. She got defensive and turns on patients. Misdiagnosed several major things, prescribed medications that were not safe to take with my conditions

I am new in town and was trying to establish myself with a doctor in the area. I wanted to see…read moreLaura Jackson by recommendation but she wasn't taking new patients. I ended up seeing Elizabeth Boison. As a new patient she spent maybe 20 minutes tops with me, only listen to my lungs and then when I told her I was in somewhat of a mental crisis she just wrote my scripts n told me she'd write a referral and sent me on my way. I've never felt so unimportant or like I wasn't worth her time. I'm NEVER going back.

We have seen Beth Boison for over 20 years. The office staff is very rude and condescending. I have…read moretried to stick with them, but I am now seeking another family doctor. They have gone too far down hill.

Came in for bilateral knee pain and swelling. The office staff was nice. The doctor explained…read moreeverything and answered all my questions

Staff was very friendly, Didn't have to wait very long at all for my appointment. Had all my…read moreinformation ready when I got there

I went in and tried to explain what happened and ask for another test. The Doctor said no that I…read moreneeded a colonoscopy. I said I would prefer having another test done first. Then the Doctor insisted that I have a colonoscopy without the other test. I tried to explain the extenuating circumstances, but the Doctor went off on me telling me I was wasting his time and leave and don't come back. All I did was ask question and explain my situation but he would not listen and told me again to leave and not come back. So I did leave. I would not recommend this place to anybody who has any self worth, as this Doctor didn't listen to me, his patient. He is rude and has no bedside manner.

This office is the most incompetent group of people I have ever had the misfortune of meeting…read more They schedule appointments in "Stand-By" mode. I had an app. for a colonoscopy which I took off work for and I had my fiancé take the day off from work also to drive me. Two days before the appointment, they called to postpone for the following week. Another day I had to take off from work and my fiancé had to rearrange his schedule. There is a 24 hour prep for this test: no solid foods or dairy and the morning of the test, you can not eat or drink ANYTHING, not even water!!! After I started the prep, they called me and postponed my time from 10:30am till 11:30am. Then, the morning of the procedure, I was on my way and I got yet another call, postponing AGAIN! Now I"m mad and I said NO. When I get there I expect my procedure to start at 11:30! She said there were other people waiting. I said I"m sorry, but I don't care, this is due to your incompetence! When I got to the office, it was packed with people. I went to the window, she asked for my ID & insurance and told me to take a seat. There was no seats available, so I stood by the window and watched as she just pushed my ID and paperwork to the side. I waited 5 minutes and knocked on the window. I asked her when my procedure was going to start. I was told I had to wait another hour to an hour and a half! I reached in, grabbed my ID and paperwork and left!!! I'm writing this to warn people NOT to schedule anything with these doctors!!! You just don't treat people like this--it's not right!!! I could understand emergencies at an OBGYN or surgeon's office. But, really, what kind of emergencies 'pop up' at the ASS doctor? I should send them a bill for my two days off and my fiancé's two days off from work!!!

Love this Dr office. Staff, starting at the front desk and all the way to the end, kind and…read morehelpful. Stephanie Gunn is totally awesome. My diabetes is finally under control. She took the time to get to know me and helped me get to a good point