I love having Love Cleaners in our neighborhood of Huntington, in the Village of Kings Contrivance,…read morein our wonderful town of Columbia. We've been having our dry cleaning done there for 21 years, since we moved into our home off White Spring Way back in 2005. They have a convenient blue bag, and a drop-off chute and the woman who now owns it is very friendly. However, because they are only from 9 a.m. - 6 p.m. Monday through Friday (and 9 a.m. to 7 p.m. on Saturday), their hours are terrible for business people who have to drop or pick up clothes before work. I have been trying to get back to the store and pick up my dry cleaning all week, but I can't pick up at 7:30 a.m. when I leave to drive my daughter to school. And I can't pick up by 6 p.m. because I get stuck in Beltway traffic during my commute home from work. Which means I can only pick up dry cleaning on Saturday, even though I can drop off dry cleaning anytime because of the blue bag and the drop off service. I found out my cousin in Pennsylvania had a heart attack last night. He had the same A-Fib that killed his younger brother in 2010, 16 years ago, but my cousin survived and I need to pick up my dry cleaning and drive to Pennsylvania. I dropped my daughter off at school and came back home because I took off work to drive 4 hours to see him in Pennsylvania. I got to Love Cleaning at 8:58 a.m. and waited until 9:10 a.m. I tried knocking on the window. No one answered. I tried calling, no one picks up. I wanted to leave a voicemail, but the line hangs up. I'm going to have to drive to Pennsylvania and buy new clothes. Because a small business owner, whom I adore, does not understand how to provide convenient hours, reliable means of communication, show up to work on time or provide consistent customer service at times that are convenient for their customers and not just for themselves as business owners. I do not want to see this business close. I've seen them survive for 21 years since we moved into this neighborhood. But after 21 years, I will need to look at other, less convenient dry cleaners, who probably charge more, for less quality, but have more convenient hours. I do not want to support a big franchise location over a hard-working small business owner (like I am myself) who bought this business from the previous owner within the last few years. I hope this message is received and taken seriously. Not as a loud threat, but as spoken constructive criticism. As opposed to the silent loss of confidence that erodes customer goodwill over time. I want Love Cleaners to succeed. I hope you all do as well. I hope they hear this message loud and clear for the purpose it was intended. Opening 1.5 hours earlier Monday-Friday, taking a longer break in between the morning rush, lunch drop-off (for people who work in the neighborhood), and the evening pick up (for people with a shorter commute -- I'm jealous), would go a long way toward providing the kind of community service that is loved and cherished by all, as it once was.

My clothes get professionally clean and well taken care of on time. Great service. Thank you!read more

A hidden gem of quality clothes handling. It's straightforward here ask for what you want get it…read moreand go forth. Don't balk at the price - you want your clothes in good condition right? And you could pay much much more and get so much less. This is not Zips it's much better for slightly more cost but they get it clean they get the odors out and they don't mash it into unwearable and leave you crying at home. That is worth something.

Spectacular results and service. Worth the drive, don't be put off by the surrounding area..Wish…read morethey would move but haven't found a cleaners this good and knowledgeable in 15 years. If you love your whites for summer to be crisp and flawless then you've found your new best friend.

Great dry cleaning service! I dropped off my suit that had some sap stains on it from standing…read moreunder a tree for too long. My suit was ready to be picked up two days after I dropped it off. It was completely clean and ready to wear. Overall, I would highly recommend Han's Cleaners & Tailors for your dry cleaning needs in Columbia.

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

Service was great, fast turn around and my clothes were clean and smelled amazing .18 lbs at 20…read moredollars not bad

I used this service about 4-5 times. Always an issue. Most recently they picked up two full bags of…read morelaundry on May 15th. The same laundry that normally cost about $75 cost $42. They kept half of my laundry! I called 3-4 times, sent messages and no call back from anyone. I am livid. My granddaughter's clothes are gone. Never use this service. Use Happy Nest of Laundry City

They were excellent in that they checked each shirt and replaced all the broken or cracked buttons.read more

Service is always perfect. A very reliable customer service and always attentive to detailsread more

These guys are AWESOME. I had a wedding and we just moved to the area, and I left getting my…read moreclothes together until the last minute. I discovered the day before leaving that the movers somehow got my suit all wrinkled and dirty during the move. Eek! Called EIGHT places, nobody could actually do same-day cleaning despite many sites saying they could online. Enter Dorsey Cleaners - they actually answered the phone, confirmed they could do it in time, and delivered. My suits look awesome and they saved the trip (how was I going to go to my Cousin's wedding with dirty clothes otherwise? no way!) Thank you for being reasonably priced and delivering on your promise. I'll be back!

My mother took her dress to Dorsey Cleaners for alterations. The dress was marked with chalk and…read morethey agreed upon the alterations that would be performed. When she returned to pick up the dress, there were blue stains throughout the top portion. She was told that another dress had bled into hers. The owner assured her to come back and the stains would be removed. She returned and the stains had indeed been removed; however, when she tried on the dress, she couldn't zip it all the way. The owner helped her zip it up, but once zipped, the dress was too tight in multiple places. He explained that he had to dry the dress twice and it may have shrunk as a result. Whether the error was due to the alterations or the drying process, the end result is that my mother's dress was ruined. She spoke with the owner about compensation since there was no way to fix the damage. He was dismissive and tried to lowball her despite their clear mistakes. This is very poor business practice, as he assumed no responsibility for what happened under his watch. My mother had used this establishment before without any issues, so this was particularly disappointing. He even tried to get the tailor to personally cover the cost of the dress instead of taking responsibility for mistakes that occurred in his business.

From a staff whose facility with the English language is limited, they go out of their way to make…read moresure the job is done right. Most of them now know me on sight and don't have to ask for my name OR phone numbers. That's been convenient on a couple of occasions where I just dumped my load and left as they waited on other customers. Very glad to have one this good so close to where I live.

I have not had anything cleaned here, but went to see if I could dye a bleach stain on a dress…read more Dry cleaners in MD are not permitted to dye clothes due to the fumes produced. However, the owner gave me a thorough explanation of how I could get a RIT dye to restore the dress. I was impressed that they really know their business and will bring my next dry cleaning here!

Customer service very good i like the man he very helpful…read more Thank you so much I will come back

This laundromat has a variety of sizes for their washer (double loader, giant, and mega loaders)…read moreand dryers. I made the mistake of going to the first washer I saw not realizing they were the bigger than what I needed to wash a comforter and two bathroom rugs. The double loaders are $2.75, the giant loaders are $4.75, and the mega loaders are $6.25 or $8.25. The washers and dryers require quarters. There was a change machine but it was out of order so I think you could make change at the counter. I was pleased with the wash but personally think it could have rung the water out better. You can select the time for the dryers which is convenient so you can adjust based on your load. The laundromat also sells laundry goods in a vending machine for individual loads or at the counter for bigger loads. They also have soda that they sell for $1 and coffee for $.50. They also had folding tables and carts for your laundry loads. I thought it was cute when I saw a lady standing on a stepping stool to reach the detergent dispensers on top of the front loaders. I am grateful that this laundromat is so close to home, and when I see folks coming in with loads of laundry it makes me appreciate how lucky I am that I only need to come here annually to wash big and bulky items.