It was dirty but the front desk was friendly. I found spots that were noticeable and easy to clean…read more I had an empty tissue box which isn't a big deal but that's consistent with lack of attention to detail. The breakfast was fine. The waffle maker dispenser was broken so they had premade cups sitting out. I don't really like grabbing open containers because if you travel as much as I do you'll see people coughing and sneezing all over the place. True, other stuff is the same but I just get some false sense of security with covered items. But otherwise not a whole lot of complaints. It was walking distance to a lot of restaurants.

We checked into our Suite # 416. We had a full refrigerator, two burner stove, dishwasher,…read moremicrowave, and breakfast bar. Our large bathroom was big and spacious with a lot of counter space. Check in was very friendly and easy. It was disappointing that a later checkout could not be accommodated. The hotel has a fitness center, outdoor saltwater, pool, basketball court and free parking. We were given water and told breakfast is until 10:00 AM. The breakfast area was clean and frequently refreshed. It contained the usual waffles, scrambled eggs, bacon, yogurt... I appreciated the cold brew with almond milk.

Pleasantly Surprised…read more My stay at this hotel was a pleasant surprise from the moment I booked. I reserved the room through the app as a Gold member, which comes with a few perks, and since I only needed the room for one night, the process was simple and convenient. I arrived around 3:00 PM and was greeted promptly by the front desk. I planned to check in at that time but was told it would be about five more minutes while they finished preparing the room--no problem at all. I decided to head to the conference I was in town for and returned later that evening around 7:30 PM. At that time, there was quite a crowd checking in and only one person working the front desk, which resulted in a short wait. Despite that, the check-in process went smoothly. I was informed that the in-person room rate was higher than what I had booked online; however, as a Gold member, they honored the original price. That genuinely surprised me, as I've never experienced that level of consideration before. Once in the room, there were a few details that kept the stay from being a full five-star experience. Upon entry, there was a noticeable damp, stuffy smell--possibly due to the apartment-style layout. Additionally, a bit more attention to cleaning would have helped: there was a broken fingernail on the floor, hair on the sofa, and a food stain on the dresser. Nothing major, but noticeable, especially since I had been told the room was being cleaned several hours earlier. From that point on, however, everything was excellent. Breakfast the next morning was a standout. While it was standard hotel fare, it was clearly prepared with care and had great flavor. On a cold winter morning, the hot breakfast, along with coffee, tea, juice, muffins, oatmeal, eggs, and a full breakfast bar, was both comforting and impressive. Overall, aside from those few minor issues, I truly enjoyed my stay and would absolutely stay here again. With a bit more attention to detail in room cleaning and additional front desk staffing during peak check-in times, this hotel could easily deliver a consistent five-star experience.

We had a fabulous stay here on 7/19. The staff were extremely helpful and friendly. lots of…read moresmiling and assistance when we needed help. For example the side door our key was not working and they called maintenance to check the battery in the door. Then our other key lost its access to the room so they quickly helped us get a replacement. I called to ask for an extended check out as we were so exhausted, we're trying to rest more because our son has insomnia and kept us up almost all night and he finally fell asleep. as sure as i asked to extend he woke up and wanted to swim but that was very helpful to have the extended time to have him swim because then he slept almost the entire ride home. The staff were extremely polite to him and he just loved all of their kindness as well as did we. From the moment we checked in until we left we felt very well taken care of and the hotel was room was clean, perfect space for us and our two dogs. Again, amazing staff!!!! We look forward to making this he a regular place to stop now vs our previous location in Jackson. We come through this area about 2-3x a year and we're excited to find a hotel with such pleasant staff and clean premises.

We recently stayed at this hotel. The staff were friendly and the hotel was clean. The breakfast…read morewas adequate and the bed was comfortable. The hotel needs some TLC as it seems to have been abused through the years. It does not allow pets, which as an allergy sufferer is the reason that we chose Days Inn.

Room was clean, smell free, bed & pillows were comfy, toilet seat was janky- but trivial…read more Breakfast- pretty standard - they were out of one of the cereals & the OJ had gone bad or something. I told the guy and he said it wasn't expired. I would stay here again.

I was in town for a month, and I like to try different hotels--or, should I say, go between…read morehotels--so this time, I put this on my list. Plus, I know the area very well. The hotel sits in the middle of what I call a planned community. There are restaurants, grocery stores, and plenty of great shopping. There's a country club within walking distance of the hotel, and with a day pass, you can enjoy the amenities. The hotel itself is lovely inside and out. The lobby is spacious, and the color scheme is made up of maroon couches and green chairs, and the area flows into the breakfast area. The high tables are wooden with black and red leather chairs. The bedrooms are more of a suite. The living room and bedroom areas are divided. It's a full living area with a sectional, TV, desk, small refrigerator, and microwave. The bathroom is the same, and it is spacious to put all your toiletries. I really love that the shower has a step-up. It's really beautiful place.

It was truly an oasis after a 7 hr. drive…read more Very clean, bed slept well for someone with back issues, it was great. I was very pleasantly surprised

Great stay. Rooms were spacious and clean. The location was good for walking, nice restaurants to…read morechoose from nearby. Breakfast was good

Late check in on our way from Texas to Alabama. Very accommodating parking lot and rooms were clean…read moreand stocked. Showers were clean, water hot quickly and no obvious stains or uncleanliness in the room/kitchen/bath. Comfy bed with plenty of pillows. Few issues...there wasn't a cart available so we had to take several trips to the car. We were also told that one of the rooms we had reserved (of 2 rooms) "hadn't been cleaned yet" so we had to "settle" for a smaller (1 bed/1 fold out) room for 2 large body men. Mind you we arrived at 9pm. Not a huge deal but more of a "be aware". Not sure if staff is lower on Sunday check ins and if carts were still in rooms. Either way...an inconvenience and not as "ordered". BUT...we all slept great, the a/c was cold, the breakfast was so good and fresh. Plenty of coffee and absolutely a great morning.

The food is always excellent. The decor denotes a relaxed Southern plantation style with elegance…read moreand comfort. Every time husband and I had brunch or dinner, we were well pleased with the food and the service

We decided to book something special for our first time in MS. We stayed in the Cannonball room…read more#11. Pros: 1: Room was huge and located on 1st floor. Bathroom very large also and well appointed. Exceptional lighting. 2. Kitchen access upstairs for ice, free soda, coffee, tea or water, homemade cookies bt elevator or stairs. Honor system for alcohol (we didnt try any). 3. Accommodating pleasant staff. 4. Old historic house and small but pretty grounds you can walk around. The magnolias are ancient and spectacular. Wish we could have seen them in bloom. 5. Can order nicely prepared meals to room or eat in library lounge - breakfast or dinner. Def an old southern feel to the place. Cons: 1. Parking was tight and hard to to manuever but they did have a cart available for rooms that are further away - partially broken. 2. In downtown area, kind of dingy and run down - but somewhat charming w many old craftsman homes around. 3. Could have used some hanging baskets and annuals for more color and charm - would help brighten the mood of the run down area of town - 4. And wish theyd answer the phones. We left messages almost everytime we called (they were good about calling back). This leaves one feeling disconnected from a warm hospitable experience.

Just got to the Red roof inn. The girl at the front desk was nice the hall ways look clean but the…read moreroom looks kinda scary paint peeling off walls, stains on the bedding, stains on the ceiling, and rags left in the room from the cleaning person.

I am not high-maintenance when it comes to where I stay--I read the mixed reviews for this location…read moreand figured folks were being dramatic. I was wrong. I walked into my room, which smelled like smoke, and instantly saw the stained comforters and couch. The floor was covered with dust and dirt and bits of trash all over. There were giant clumps of hair left on the shower walls (the walls also were covered in a layer of grim that no one had made an attempt to clean off). If it weren't so late when I got there, I would have gone somewhere else. The walls were paper thin--I could hear the neighbors as well as the interstate. There is also no elevator so I had to carry my pets up to the second floor. Save your money, stay somewhere else.

Customer service is appalling. Monosyllabic responses and overall lack of concern for customers…read morewellbeing. We were greeted in our room by a palmetto bug. After killing it & trying to flush it, we realized the toilet flusher was broken. How can maintenance not notice this? Just totally underwhelmed by this experience. Do yourself a favor- don't stay here.

1 star - If I could give zero, I would…read more My wife and I stayed at Spark by Hilton in Brandon, MS from Dec 8-10 to visit our disabled son. What should have been a meaningful trip turned into one of the most stressful and unbelievable hotel experiences I've ever had. When my wife mentioned room issues at checkout (hair everywhere, clogged tub, bloody towels), the supervisor didn't listen--she escalated. She accused us loudly of trying to leave without paying even though our payment was already pending. Guests were watching. It was humiliating. She then called the police. For no reason. The officers were respectful, but the situation caused emotional distress, triggered PTSD, and disrupted our scheduled visitation with our son. We left the property thinking the nightmare was over. It wasn't. The very next day, I received a Cash App alert showing a $159.52 charge from "Spark by Hilton" on a card I used back in JULY. That card was NOT on my December reservation, NOT authorized, and NOT presented. The only way this happened is if an employee went into past records and manually used an old card. That is financial misconduct. Period. I have filed a corporate complaint, opened a financial dispute, and will be moving forward with legal action. I've traveled extensively as a veteran and as a parent of a medically fragile child. I've never seen anything like this. I cannot recommend this hotel to anyone. Not until Hilton addresses the misconduct inside this building.

One of the BEST parks I've ever taken my family to!…read more Its a fantastic park that caters to the entire family! Even if you don't own ANY camping gear, you could either buy it there on the spot or rent it! Everyone from the park is VERY friendly! Everyone from the park admin, to security, to Yogi himself!!! You all made our stay wonderful! They have everything set up for a great time with family! The lake is the main attraction to this area but there is SO MUCH MORE than that. You have your kiddy playgrounds, pool, miniature golf, boats to explore the lake, fishing, golf carts equipped with off road tires to explore the grounds, cabins, and THAT'S not even mentioning all the activities they have planned for all around the clock fun such as MOVIE times with snacks, KARAOKE, and so much more that we didn't even get to check out because ALL our time was taken up with park activities! And if your not in the mood for making food around the campfire, their a cafeteria and snack bar on the premises that you can refuel, cool down and enjoy some arcade fun at! :D Highly recommend this park for everyone! :D

DO NOT waste your money. This place is disgusting to stay in the cabins. Mold everywhere, holes in…read morethe walls to outside, floors molded about to fall though. Linens were gross. Everytime you plugged something into an outlet, it sparked. This place is just asking for an insurance claim of fire. It rained the day we got there, and there is nothing but sand clay dirt of a mess. Need to gravel them roads to avoid just a mess of mud on ground. Patio doors had no locks so not a good feeling to be safe with kids on a lake. NO INTERNET AT ALL. I am not sure why they even have tv's in cabins to think it would work. Your phone hotspot won't even work there. Food was cheap but out of everything. Didn't even have sugar. The Kids activities sucked. Art class consisted of giving one sea shell and some wal-mart paint. Dance party was non-existant. Waterslide is not huge. It is just plasic down a small hill. Everything you do is an extra cost. The water park is fine if you do day pass but the price of actually staying there is not worth it. The staff (which are very younger) are actually very nice and trained to say, I'm sorry, very well. so kuddo's on that piece of customer service! PLEASE DO NOT WASTE YOUR MONEY.

Decent hotel stay, sort of ruined by the false advertising on Expedia. Not sure who's at fault,…read morebut it's BS. Jackson is a less than favorable community for my auto charging needs. There is only one set of old ass Superchargers at the janky outlet mall. Getting in and out of that mall is mind numbingly frustrating. The traffic coming from Ridgeland into Pearl (where the SC is located) is always backed up. It sucks so bad. Sometimes it's ten mins to go one mile. Why is this relevant? I chose this hotel so I could charge overnight and not have to use the SC in Pearl. I arrived to find them all out of order, possibly never fully installed. Despite that it was clearly advertised as having a charging station. So I check in, dangerously low on energy and go to plug my car in. No power at any of the stations I tried. I go and ask the front desk lady and she says, "yea they work, try another one". Stupidly I listen to her and then the real frustration sets in. I now realize I have to drive to Pearl and sit there and charge. See above. Not to mention the POS chargers limited me to 75kW max on that visit. Lovely. Room was fine after my anger subsided. I would have actually enjoyed my stay had I not felt duped. AC units were extremely loud though. Breakfast offerings are so bad. I don't know who eats this at a corporate level and says "Yep! That is the one!!! People will love this! Why can't we just have bacon and sausage that come from pigs rather emulsified and formed trash meat. Ugh. Ugh. Ugh. They even had chicken freaking nuggets for breakfast. What the what? They texted me and asked how it was after I got there. I told them what I thought. No response from Ashley. Oh well. We will try something else next time. '25 - 41/111

Our Baseball team stayed here.Super nice staff,very clean ,convenient location,quiet,and free…read morebreakfast.Stay here,says The Working Man Review.