After Angel responded to my first review on Yelp, I called and left a message for her and received…read morea call back and scheduled Ann appointment, My appointment with Angel was at 5:30. I arrived early and read until my appointment time. Appointment was right on time. Had a great pedicure and enjoyed talking to Angel throughout the time I spent in the salon. Clean, good location with convenient parking. I made my next appointment prior to leaving. So nice to find a good place that is close to home. Glad Angel reached out to me.

Highly disappointed in the unprofessional manner my daughter's bridal party reservation was…read morehandled. Where is the courtesy, informed consistency and the notion that you actually care about your clients? When she was growing up, we went to Ritual for every prom, holiday and special occasion. We expected it would be a sweet, nostalgic return.

Location poorly setup. One owner/technician. States she's busy all the time. Use to be a very…read morepersonable atmosphere but not so anymore in my opinion. I would not go back after many years aa an established client.

do not come here. i utilized the website link to book my appointment and when i showed up she said…read moreshe didnt have an appointment for me available. typical albuquerque experience. i'm a travel nurse and i have never been so disappointed. i've utilized nail salons for over 20years. this is pathetic.

I was in Albuquerque for a wedding and made reservations for three blowouts with Roberta. She was…read moreexcellent! So talented and friendly and our hair looks great. The salon was very pretty too and very clean.

$98 for a chipped mani/pedi within two days. Nail tech was very friendly and the set up is nice…read morebut I would definitely save your money and look elsewhere for a mani/pedi. (*my fingers were also not soaked for hangnail trimming but rationale was since I was getting gel it would not set if soaked??)

I've been twice now, and really impressed both times with Jolene for both waxing and facials. She…read morereally knows her stuff, and she really listened to my concerns about my skin and my waxing preferences (I'm kind of a micromanager when it comes to my eyebrows!!) Also, during the facial she also gave me a "mini massage" which was really wonderful. I don't actually live in Albuquerque, but if I did Skin Bliss would definitely by my go-to place. The other reviewer was correct-- I do not think they have a receptionist to make appointments. Both times I booked online and it was very easy. Also for both appointments the salon was running on time, which I really appreciated. The atmosphere there is really nice without being stuffy. I give Skin Bliss my highest recommendation!

EDIT TO ADDRESS THE REPLY FROM THE OWNER:…read more Yes, this was my second visit and as I mentioned, the service is very overpriced for what is offered. The only reason I booked a second time was because my usual place was fully booked before Halloween weekend and yours had an opening. The setup and the price were an issue, but I still gave it a chance simply because of timing. The first time was fine just overpriced and not luxury. As for the timeline you described, it isn't accurate. My appointment was on Thursday. I noticed the issue starting on Saturday, and by Tuesday the polish on my big toe was completely off. I messaged you after that. Yes, I replied two days later -- because I work -- but that doesn't change the fact that the polish failed almost immediately. The bigger issue was the week-long gap in communication. I followed up on Thursday, then a full week passed with no response, so I followed up again on Wednesday, and again on Friday. Only then did I finally hear back. That's why I didn't feel comfortable coming back in. This is silly but the big toe is not a minor detail lmao -- it's the largest nail and made up nearly half of the overall pedicure. Getting $20 back total (about $10 for the toe and $10 for the tip) from an $85 service felt dismissive given the situation, especially since the polish didn't hold up past the first few days. I'm simply sharing my honest experience so others know what to expect. I'm glad you stand behind your work, but my experience with the result, the communication, and the refund policy was not positive ORIGINAL REVIEW: This review is in regards to a gel pedicure with Jolene. Extremely disappointing experience: overpriced, unprofessional, and poorly handled. I really wanted to like this place, but my experience was terrible from start to finish. First, the pedicure setup isn't what you'd expect for the price. There's no sink or proper pedicure station. She heats up water and pours it into one of those small vibrating foot tubs you can buy on Amazon. For an $85 gel pedicure, that alone feels extremely overpriced. I had my appointment on Thursday. Over the weekend, I noticed on Saturday that something was already starting to look off on my big toe. By Tuesday, the polish had completely come off that toe. This is the big toe, basically half the pedicure lmao and the polish clearly hadn't been applied or cured properly. I reached out as soon as I noticed the issue and followed up multiple times. I didn't get a reply for more than a week. When she finally responded, the blame was put on my "positioning," which was frustrating and dismissive considering the photos clearly showed the problem. I would not have minded at all if I could've come in promptly manner (not two weeks later at this point). What made the situation even worse was the "solution" offered. She refused to refund the service and instead gave me $20 total. She clarified she could refund me for the one toe lol. Essentially $10 for the toe and $10 for the tip I had already left. Getting $10 back for the biggest toe on an $85 service was honestly insulting. She did offer to fix the toe, of course. But by this time, I did not feel comfortable. It had already been two weeks since my appointment. On top of that, the location is in Old Town, so depending on the day you sometimes have to pay for parking. Between gas, parking, and the long delay in communication, going back in was not reasonable. I've had plenty of gel pedicures, and this was by far the worst quality and worst customer service I've ever experienced. I paid premium pricing for a pedicure that didn't last even a few days and took over a week to get any meaningful response. Definitely won't return, and I would not recommend this place at all.

Vicky is such great nail tech she always make my nails everything it' super clean I do recommend…read moreher 10/10

From the owner: Text only Only gel polish, Offering beautiful, quality and affordable nail services in the area…read more Gel Manicures, structured manicures, kids manis and pedis, pedicures & nail enchantments. With private area and a Nail technician that cares about you and your nails. Focusing on detail and customer satisfaction.

Great experience! The lady was polite and attentive to what i wanted! I need last minute nails for…read morean event and they where able to make my nails look beautiful!

By far the worst place I've ever been to. Very dirty establishment. The lady who did my nails was…read moredoing my nails so fast she cut me twice. When I told her my French manicure was crooked. She said my nail was crooked. I just laughed and she starts speaking in another language. I couldn't wait to get out of there. Didn't even want the manicure told her never mind on that. I will never come here again. They did my daughter's toenails like crap too awful. Probably the most ghetto nail salon I've enter been to. I don't even know how they had people in there.

Had an amazing pedicure--only for it to be totally overshadowed by a horrible nail experience right…read moreafter. The same lady who did my feet started on my nails. All I wanted was a simple gel removal and a French reapplication. Her French tips were crooked, uneven, and already fading--so I politely asked to switch to a solid color instead. Once the new color started drying, it began bubbling up. I asked what was going on, and she tried to blame it on glitter in the polish... but the polish didn't even have glitter--just a slight sparkle. Then a man stepped in to try and fix it, and these photos show what I was left with... after the fix and after washing my hands. No refund, no apology. I don't live in Albuquerque, but 10/10 do not recommend this place. The only good thing I can say is: if you do decide to risk it, TRACY seems like the only one worth seeing.

Horrible Service came in at 9 opening no wait I left at 12 without the design I wanted , actually…read morevery horrible design I basically was sitting while they talk and distract each other for focusing on they're client I heard them giggle and laugh and admit they were being unprofessional when asked the wait the yelled a long time. Won't be going back rather go across town to better nail salons with fast service that's customer service driven

Wow! This place is a treat! Surprisingly popular with men too (I overheard one customer talking…read moreabout how she wished her husband would come get his feet cleaned up because she always sees other men here, and during my visit I saw one man who was probably in his 60's finishing up before me, then while I was waiting for my ride another man who was probably in his early 80's!). My nail tech was fantastic. I appreciated that the tools used came out of one of those blue sanitary packs (post service I was offered the files that were used for my feet and toes to take home), and the products used were quality too. The scrub smelt delicious (fall/pumpkin season inspired) and felt perfect (not too rough, not too delicate). The polishes offered are Ella & Mila (I don't recall what the gel offerings were). I got the most expensive pedicure available at the time (#TreatYoSelf) as I was in town for a wedding and wanted to do something a little luxurious. After tax it was $75. Yes Natural Nail Boutique is BY APPOINTMENT ONLY but if there's no appointments available you can always try checking the following day (that's what I did; I checked on a Wednesday with no luck and then when I looked again on Thursday there suddenly was a Friday appointment available). The vibe is luxury without being uppity. Wish we had a place like this in Reno, NV! What a treat!

Worst pedicure EVER!!! 1. They should have pictures on the…read morewebsite so we know the chairs are different than all the other pedicure chairs in the world, so we'll know if it works for our particular situation. I couldn't hold my legs upright to accommodate her work station and I asked her to scoot her chair back so I could extend my keg and had something to hold it up, but she didn't. So, I was left in a situation where I had to accommodate her instead of her accommodating me.. 2. I booked the Signature Gel Pedicure, which was supposed to be an hour and a half, she finished in an hour. 3. The callous removal lasted less than 30 seconds on each foot and she used soft strokes like a feather, nothing that would actually make my feet softer 3. The "extended" hydrating massage was 3 minute on one foot and 2 minutes on the other, I assumed "extended" would have lasted much longer. 4. I asked her what type of oil she was using, and she told me it was a "blend", i specifically used them because I wanted a more natural botanical product on my skin and so I asked because I really wanted to know what type of oil