I recently started physical therapy with Hannah (for a fractured ankle and torn ligaments). She is…read morehands down the best PT I've worked with. She does a great job, and what really wins me over is that she explains everything really well. She's not afraid to get into the biomechanics and biology of things, and doesn't try to dumb things down or wave anything off. I have a far better understanding of what's going on in my ankle and foot, and then she explains the techniques she's using, what they do, how it works, and so on. I've seen a couple other PT's in town, and now I know where I'll be returning if I need one again.

I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!

Been here almost an hour. Just a follow up to remove a couple stitches. No one else in the…read morewaiting area Was a girl at check in when I got here but she left. Have seen no one at check in since. The place is an almost creepy being like a ghost town. Almost dark with all ceiling lights off behind the check in desk. I might add no music, no tv, no magazines.

This is a review I think is well needed this gentleman his name is Mark. I have no idea what his…read morelast name is. He works in the group with Kelly Son. I used to have Dr. Jill Chaplin as my doctor. She retired and they referred me to Kelly Son while I was with Jill. She got me on Ozempic because of my weight and I have severe back issues. We thought that if I got some of the weight off, it would help assist with my back issues. I ended up losing about 40 pounds with Ozempic. Yes it helped some with the back pain then at that time I was using a special payment assistance program from nova to assist in the Ozempic so I wasn't paying anything then 2026 hit and they no longer cover that program. I'm not sure I understand but I did have D in my insurance and nothing was said now they won't approve it because I have D so that does not make any sense to me. Plus they're not covering that program anymore. We're mark comes in is that he has bent over backwards call after call to nova and to me trying to get things figured out I can't tell you how much time he has put into just my insurance and Ozempic plan. I know that there are hundreds of patients out there, he made me feel like I was the only patient he had. I feel like Mark should get some kind of recognition for this outstanding job he has done. He has provided over 110% in helping me and I thank you, Mark. Kimberly Garcia

I keep getting phone calls from someone claiming to represent your company. Most calls seem to be…read morecoming from Portland, OR. I have REPEATEDLY asked them to stop calling and wanting to talk to my wife "Louis". Fools can't even pronounce Lois. Also I keep reporting them to the "Do Not Call" people. I block one number, only to have them call back from another number. MEDICAL SCAMMERS, is how I identify them. If these calls are coming from your business, STOP CALLING! I WILL KEEP REPORTING THESE CALLERS UNTIL THEY STOP! I'VE RESEARCHED YOUR BUSINESS TITLE AND I'M FOWARDING THE INFORMATION TO THE DO NOT CALL PEOPLE. Voices on the phone are male and female, most have a foreign accent and are sometimes hard to understand they sound like the voice on the Simpsons that sound like the Kwikie Mart store owner Apu. Asked them once to stop calling and the response was "Good Luck". Last time they called I put my phone in a metal pan and beat on the pan with a mallet. They hung up. STOP CALLING US!

I have been seeing Lynne Mumaw for about 7 years and took my sister to her before that. She has…read morealways been kind, patient, thorough, and very knowledgeable. I was told that she was retiring in December 2020 and I would be seeing someone else. I am very happy for her, but will miss her expertise and care. The staff has always been very polite and helpful, as well. Judy B