Terrible customer service, overcharging on products & wont accept returns or try to work with you!read more

Took chainsaw in for service was told it would be about 2 weeks but ended up being almost 5 months…read moreand then they lost my case for it but were unconcerned about it. I was told oh well we can't find it. Took chainsaw home and after 15 minutes use it shut off with same problem it was taken in for so was not fixed at all. Will not recommend this place to anyone.

What a great spot to pick up supplies. This is a great little place with wonderful customer…read moreservice. Every time my husband goes in he is offered a friendly greeting and asked what he may need help with and then assisted in finding the items. They have a wide variety of items from lawnmowers to plants and seeds as well as other items that may not be found at large box tool store. The staff is helpful, friendly and courteous. Highly recommend a visit to grab supplies. Adequately priced and well worth the short jaunt up the road from our home

I try to avoid big box stores. Ace is the perfect place. At the big box stores, the employees tend…read moreto try to avoid customers questions, at Ace they actually interact with the customer. Everybody I have ever met at this store has been very helpful I will continue to shop there.

The store is beautiful. This is the nicest Ace I have ever seen especially the Gun Department…read more Sadly nobody was working in the gun Department on a Saturday which you would think would be the busiest day. I bought a Chain Saw and the young man was helpful in helping me decode the Stihl nomenclature. The issue was it took him probably 20-30 minutes to "prep" the saw. Which is just filling the premix gas tank and bar oil tank. My total time in the store was 52 minutes with only part of that shopping time. There were only 3 people working in the store that I could see and the person at the register didn't know how to take a personal check from the person at check out in front of me and had to call on the radio and get help for that. Then I was paying some cash for my purchase and the balance on a card and she didn't know how to do that either. So another wait as she calls again for assistance. Check out was a very long procedure but not as bad as the saw prep time. Everyone seems to be untrained or brand new.

When I go to Elder Ace Hardware in Rome, I know I will find what I need and someone knowledgeable…read moreto answer every question. I have always been treated with respect and never patronized or spoken to like I'm an idiot because I'm a woman. I find the prices to be comparable to Lowe's without the hassle of searching for my items and someone to assist me. My most recent purchases were for oil, filter, and spark plug to service my lawnmower. Casey was sweeping the floor to prepare for closing, but stopped his task to show me every item I needed as well as offering additional services like blade sharpening should I need them. SPEND YOUR MONEY WITH LOCALLY OWNED BUSINESSES INSTEAD OF SOULLESS CHAIN STORES.

Went to Lowe's to purchase a riding mower. Phalen was so helpful! He was very knowledgeable about…read morethe products and he made good suggestions to make sure we got what we needed. Thank you Phalen for the great customer service!

If you have ordered anything from Lowe's to pick up curbside or in store, check your Lowe's app for…read morepast orders. I almost always have something small that was available curbside but when I pick up my order, there'll be some item they were out of and say they will mail it but it's free delivery so fine. I just found 10 times they changed it to scheduled delivery and charged me $79-$83 to send it by mail. I need $4 worth of washers that MUST ARRIVE ON TUESDAY AT 4:00, that I'm willing to pay an extra $80? These were spread over my debit card. VISA, and LOWES. They also charged me a week later for $300 worth of grape gazebos that were sent by mistake. I had them picked up by UPS but a week later, Feb,2024 they charged me for them again and had them enroute fromTennessee. It's now August so they must be walking them here. Nope, they are still enroute from Tenn and they won't refund me until I return them again. Check your account if you've ordered online. I'll never shop there again.

All mulch was already for me on a large rolling cart . Service was great . Great price for mulch 5/…read more$10 Very nice personnel !

Used the rental center spot upholstery/carpet cleaner and had an AWFUL experience. It had awful…read moresuction, so it just kept spitting all the dirty water back onto the couch. Even when I held the hose up for 5 seconds the liquid wouldn't retreat into the chamber. I'm going to have to go to Lowe's and rent another one just to get the couch clean. They either need to get a better machine or they need to pay attention when it's broken, because I don't know if they didn't take care of it or if they just bought a crappy brand to make easy money. Not worth the time and money spent. 2 stars because staff was friendly and helpful, but doesn't make up for wasted money.

He installed our four doors when we built the house 12 years ago. We've had to call him back only…read moretwice on minor service issues. Chris is always cordial, professional and on-schedule. A small business that gets it right every time.

From the owner: At Bob White Garage Doors & Openers, we specialize in garage door repair, installation, and…read moremaintenance for both residential and light commercial clients. Whether you need a broken spring replaced, an opener repaired, or a brand-new garage door installed, our experienced team delivers fast, dependable service with a focus on quality and customer satisfaction. We work with all major brands and offer custom door options to match your home’s style and functionality needs. From noisy doors and off-track rollers to panel replacements and keypad installations, no job is too big or too small. We also provide preventative maintenance services to help extend the life of your garage door and avoid costly repairs down the road. With same-day service, emergency support, and transparent pricing, Bob White Garage Doors & Openers is your go-to choice for professional, friendly, and reliable garage door solutions. Our mission is simple: fix it right, treat you right, and earn your trust—one door at a time.