If you're apartment hunting in LA and Lavi is the management company, stay away. If you need anything from them, (i.e. repairs, a copy of your lease agreement in order to determine what type of legal action you can take against them and the owner, etc.) it will require relentless emails, phone calls, text messages and voicemails to illicit a 15 word response. No compassion, no apologies or understanding of our frustrations, just excuses and avoiding responsibility.
Repairs take weeks and the vendors/contractors they work with have left much to be desired. It has been 2 months since we notified this "mis-management" company of a faulty heater.
After inspection, it was determined that a replacement part would be needed. After a few weeks of no correspondence, we followed up. We were told to buy space heaters in the interim and we would be reimbursed. That proved temporary when it shorted out the sockets after five minutes. It was 53 degrees in my living room this morning.
This is only the most recent inconvenience that has either been unaddressed or ignored by Lavi & Associates. It took months to get window screens replaced that were damaged BEFORE we moved in. While some of this is likely due to a sketchy unit owner, Lavi & Associates makes no effort to communicate with their tenants unless they need something from you and expect an immediate response, funny how that works.
I have already begun searching for a new apartment with 7 months left on my lease because of how awful my experience has been, with hopes to terminate early due to breach of agreement by the property owner and management.
Dina is the only one to have treated us like humans where as every other situation we've been treated as less, just a number on a spreadsheet. read more
