My partner and I recently completed an exhaustive apartment search in the South Bay. Hands down, the JRealty team was the most enjoyable to work with, and inevitably where we've chosen to make our next home. We visited 2 communities, contacted the corporate office several times, and ran through the application process as well. Dylan is stellar-- by far the easiest person I've worked with from application to approval. He is extremely prompt, diligent, kind and knowledgeable. We were showed homes by Bruce and Daniel who were both wonderful as well. Definitely experts on their respective properties and genuinely care about their communities and residents. It's apparent JRealty is fair, and quality in the scheme of landlord of the South Bay. Highly recommend based on our experience so far. read more

I've spent 6 months trying to resolve a parking issue at one of JRealty's properties, and the experience has been incredibly frustrating. Management admitted in writing that another tenant was given a second parking space in error on their lease. They also admitted they recommended removing that space because it was causing problems. The vehicle associated with this improperly assigned parking space occupies an area that is not identified as a parking spot on the parking map that was provided to me by management. Instead of being parked in a designated space, the vehicle extends into the common driving and maneuvering area tenants must use to access their assigned parking spaces causing daily risk damage to my vehicle. Whats even more revealing about this company is how the issue was handled! I repeatedly raised concerns that the parking arrangement could present code, safety, or fire access issues. Rather than addressing the problem directly, I was told management was waiting on city inspection results and that those results could affect the outcome. Months later, I was informed that the inspection they had me waiting for was actually a habitability inspection and that the specific parking location I had been complaining about was not one of the spaces that was evaluated. Think about that! I was led to believe the inspection would address my complaint, only to later find out that the disputed parking space had never been reviewed at all. I spent months waiting for inspection results that never actually addressed the parking issue at the center of the dispute. Even after admitting the parking space was assigned in error, admitting the situation was problematic, and acknowledging that the disputed space wasn't evaluated during the inspection, management still has not provided a meaningful solution. I have attached screenshots of the emails so people can read the correspondence and draw their own conclusions. Based on my experience, get everything in writing. Keep every email, save every photograph, and document every interaction. The only reason I was able to uncover the inconsistencies in management's explanations was because I maintained a complete paper trail. Without it, this would have been reduced to my word against theirs. read more

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I lived in an apartment managed by JRealty for about 3 years before moving out of the area. I never had any major issues and the minor things that normally pop up over the course of time were dealt with quickly. It was a super smooth experience, especially when moving from a large corporate REIT landlord before this experience. read more

This company is super unprofessional. I inquired about a rental and requested to have someone show us the rental. I got an email assigning me to someone the next day but that changed again last night. I should have known it was a red flag. We showed up to the property only for the new tenants, who were moving in, to tell us it was no longer available. We took the time out of our busy day and it shows they don't value potential tenants. read more

I've lived at the Castellana 4 Apt complex for 4 years now and have had 3 property managers. The current property manager, Shaima, has been exceptional. She is always responsive and ensures our inquiries and requests are answered. Thanks, Shaima! read more

Bruce, the property manager at Belvedere Terrace is hands down the best property manager I've ever had. I've been a renter for the last 20 years in various places and I've never had a PM who took care of issues as quickly, efficiently, and properly as Bruce. He really cares about the tenants and goes above and beyond to maintain peace and quiet for everyone here. He's been my PM for the last 3 years and he's always helped me with anything I needed. My only gripe is I wish the management company would actually fix our pipes so we don't have to turn off water for emergencies each month and install a remote controlled gate. Overall it's been great, but if it wasn't for Bruce I probably wouldn't have been here this long! read more

JRealty made the whole apartment application easy. From the viewing , to the application , to the approval, JRealty and Bruce has made it real easy and pleasant. We move in, a few weeks and cannot wait to be apart or this property. Bruce got us a new fridge already, thank you Bruce and JRealty. read more

Responsiveness: How quickly does she get back to us? (e.g., "Always replies to text messages within a minutes") Problem-Solving: Does she handle maintenance or noise issues effectively? (e.g., "She fixed all our problems as soon as possible.") Communication: Is she clear and professional? (e.g., "Keeps us updated on building repairs and scheduled maintenance.") Professionalism & Personality: Is she approachable and kind? (e.g., "Always has a positive attitude, helpful, always smiling face, always asking any kind of help ect. Makes the building feel like a community.") Attention to Detail: Does the building look good,neet and always clean and maintained looks the best. (e.g., "The lobby and hallways are always spotless thanks to our manager. (Miss.Shaima) "Five stars is also not enough for the management team here! (Miss Shaima) is incredibly organized and always responsive. Maintenance requests are handled promptly, and the common areas are always well-maintained.I highly recommend this building if you want a stress-free living experience contact Miss. Shaima. Option 3: "(Miss Shaima)is fantastic! She is professional in everything, kind, and always on top of things. She makes living here a great & comfortable. experience. Thank you and GOD BLESS her (Miss Shaima )for all her hard work!" We are very lucky to have her here like our manager. read more

Bruce does a fantastic job maintaining Belvedere Terrace and makes the experience seamless and worry free.

I love working with Shaima! She is the apartment manager at Castellana 4. Whenever I reach out to her she always responds in a timely manner and gets stuff done. 10/10! read more

JoJo has been the best since day one! She made me feel very comfortable viewing the apartment; gave me my space and even suggested how the furniture will look cute! She was not rushing, she was very very sweet! Ask for her to show you your next home read more

Shaima is on top of everything here at Castellena 4! Made the process so easy on me. Easily the most responsive person I've had the pleasure dealing with. read more

This review is for Jomayra, great manager. In my short experience renting here, but during that time Jomayra was very professional and helpful. She was easy to communicate with, responded quickly, and made the process smooth. Even in a brief period, she showed a great attitude and seemed genuinely committed to managing the building well. I appreciate her support and would definitely recommend her as a building manager. read more

I live in Castellana 2, and I want to recognize Cynthia, our condominium manager, for her amazing work!! She is always kind, respectful, and very professional. The property is consistently clean, organized, and well-maintained thanks to her. She is also incredibly helpful and attentive to everyone, the best manager we've had in years :) read more

Bruce Geam has been an exceptional property manager at the Kingsdale Ave apartments. He's very proactive in effectively communicating community updates and very responsive to support requests. Truly enjoy having this Army vet and overall, great person as a pillar in our community! read more

I appreciate our on-site property manager's quick response and professionalism. Any time I've had a question or maintenance concern, it's been addressed promptly. Bruce, thank you for your dedication! read more

I moved into one of the properties earlier this month and I can say I'm quite impressed by JRealty! I was a bit nervous, and almost hesitant, since all my previous rentals were done on a more small-scale basis rather than being managed by a bigger property management company. But any issues I encountered were addressed and resolved within a day or two! Their outside vendors (plumbers, electricians, etc.) have all been super friendly and their response time is also amazing! I had a small leak in my bathroom sink and an issue with an electrical outlet in the kitchen but both were resolved the very next day after moving in which is such a sigh of relief not having to worry about on top of the moving process. America is always on top of it too and she was very thorough with the walk through! They definitely value your time as a renter and I'm glad to have found a property through them! :) read more

The JRealty team specifically Bruce made the whole moving in process seamless for us. From touring the units, the application process, up until our move in date - he has always been knowledgeable, quick to communicate and answered every question we had / have. We can tell that Bruce cares and enjoys maintaining the property which makes us feel lucky to have him as our OSM. read more

It is a pleasure to work alongside JRealty Property Management, as a plumbing contractor the experience has been outstanding. Their team is highly organized, responsive, and proactive when it comes to maintenance and tenant needs. I highly recommend JRealty Property Management to property owners or tenants looking for a reliable, professional, and responsive company who takes property management very seriously. read more

I am writing to share my positive experience working with JRealty. I was first referred to the company about two years ago by a friend who was using your services for property management on an apartment building in the Hawthorne area that was experiencing plumbing issues. Since then, I have been resolving plumbing issues at various properties managed by JRealty. I want to say that your team truly goes the extra mile to ensure any issues that arise are handled professionally and quickly. This proactive approach minimizes any inconvenience to both the tenants and the property owners. From a contractor's perspective, your staff is always available to help, whether it involves contacting tenants or providing the necessary authorization approvals so we can complete repairs promptly. Thank you for the continued partnership and for maintaining such a high standard of service. read more

great experience and easy process! Jomayra made my move in day as stress free as possible!

Hello JRealty, I am extremely pleased with Bruce, he is doing an excellent job managing the apartment building. He is very friendly and helpful and makes sure any repairs are done right away. He is the best Manager this apartment building ever had. I highly recommend him. Jutta Brown #117 read more

Kenneth is a standout building manager for Castellana 3. He is approachable, reliable, and very attentive to details. Maintenance requests are handled promptly, communication is clear, and the building is always in great shape. His dedication really shows and makes living here a pleasure. read more

JRealty is a next level property management company. I've had so many bad experiences in the past and they erased them. Now that I had to move and have had other property management companies, I really miss them haha. The portal made it really easy to request service and set the severity. They always promptly assigned vendors to any issues. they were incredibly fair in how they determined any costs - i never felt like I was fighting with them on fixes - it just always made sense. Javier was my property manager there, and he gave 5 star service. Even after moving out, he has helped me get information I needed to provide for various purposes about past rentals. If you are renting a property managed by JRealty - expect a great experience, excellent service, and fair assessment of issues. They take care of their properties and treat tenants well. read more

Lived in Castallana 4 Apartments for 3-years, from start to finish everyone was so welcoming and friendly. Shaima the landlord was great, she was super nice and efficient when it came to any property issues she would resolve them quickly. She also made the moving out process so easy for me. The complex is right next to Hawthorne blvd which offers many stores for your everyday needs as well as a giant park for your pets behind on aime ave. Highly recommend the Castallana 4 apartments!! read more

Our property manager Bruce Geam makes living at the property a breeze. He goes above and beyond for the tenants and is super efficient and helpful anytime we have a need. Bruce always gives 5 star service and is super responsive and proactive in communicating with tenants. read more

I've been a tenant with JRealty for several years now. From the start Keiny Rivera and her team make sure any issues I have are resolved fast and seamlessly. I've enjoyed my time here and I appreciate everything they do to make that possible. Definitely recommend! read more

J Realty managed a property I lived in for about ten years. The team was great and each person was knowledgeable and respectful. Their online payment portal was secure and easy to use. They responded to maintenance requests in a timely manner. I much preferred working with the J Realty team rather than dealing with my landlord directly. read more

Working with Jrealty has been an absolute pleasure. They're one of the most reliable and professional property managements I've dealt with. I have personally worked with Gio Ramirez and can confirm he communicates clearly, follows up through both email and phone calls, and always makes sure I have every detail I need -- something that's becoming rare in today's business world. His responsiveness and thoroughness make the entire process smooth and stress free. Because of Gio I highly recommend Jrealty to anyone looking for dependable property managers. read more

We had a good experience with Gio Ramírez , he answered all of our questions and concerns which made our move easier. We had an issue with our heater and within minutes he replied and handled the problem with a technician the same day! JRealty Property Management are very reliable, We are happy with our move... read more

Nothing but good vibes from JRealty! Gio and the team truly made our move-in so seamless, the communication as been extremely quick and attentive. My partner was overseas while we moved house, and Gio made all of the moving parts feel so easy, got a contractor around the very next day to fix a few small things, and set me up for success moving forward. Accountable, friendly, fast - I could go on and on!! It truly took so much stress off me. Feeling grateful and well-looked after. Thank you read more

Jrealty has provided quality and honest service at a fantastic price for two years for me. Some business only take care of just the clients, but this management company takes care of everyone. Matthew and everyone at Jrealty has been an excellent advocate and proxy for my property. Any and all issues, are taken care of promptly and with tenant and landlord concerns at the foremost. If you need a management company, I can't recommend any better company to use. read more

Thank You Shaima for the best experience in helping us move in. We appreciate your positive vibes always.

Great experience. Company was very professional and answered questions quickly. The self tour option was very convenient and they were very flexible with timing. Communication was open and had quick responses to questions. Would gladly work with them again. read more

Coming in as a new tenant, Bruce, the onsite property manager has made our moving process very easy. He has been very responsive, easy to communicate with and has been very attentive as we finalized our move. Bruce, We really appreciate your help and looking forward to our stay here! read more

JRealty has been a pleasure to work with over the past 5 years. They are always responsive, courteous and professional. Any time there has been need of a repair, they respond within 1-2 hours, and then the maintenance is peformed within a day or two. Maria and Tin are the best, keep up the good work! read more

La espera fué un poco demorosa pero la seńorita que inspeccionó hizo excelente trabajo y sobre todo muy amable

The application process was straightforward and easy. The property manager Kenneth was just amazing! He gave a fantastic tour (accommodated our busy schedule) and guided my son step by step through the application process. He responded to every email, every text very promptly. He got our requested locks changed within hours. The apartment is updated, clean and they provided a brand new stainless refrigerator. Top class rental company and manager. read more

Super easy working with the folks at JRealty--always fast responses to my questions and it was easy to get approved for my apartment and move in! Keiny is an outstanding property manager who is always on top of it! Will be living here for a long time and if I need an upgrade, the staff has a number of other properties so I can keep living with ease. I got a great rate on an apartment in a quiet neighborhood and am so thankful. read more

I leaved here at Sandpipe 2 apt in redondo area for 2 years. The manager are very friendly and helpful, quick response to all my questions. And the sign-out process are fast and transparent. I loved my neighbor next door. They are the best neighbor i have in the past 8 years. Recommend this apt read more