Once you get a to a certain age, weird things start to matter to you. You start noticing things you never really thought about before. Last spring, middle age set in in our household. We went outside after that winter that never seemed to end and - instead of reveling in spring - looked around and thought, "The lawn. The lawn looks like crap." It was a mess - more weed than grass, with pathetic bare patches all over the place. The dandelions were just depressing. Obviously our intensive strategy of mowing it down to nothing every few weeks and hoping for the best was not working. Our black thumbs were holding us back. So after a little research, we decided to call Lawn Dawg and find out if there was any hope for us. It was the best decision we could have made. We now have a real lawn, full of thick green grass. We no longer have to feel like the scumbags of the neighborhood. We love Lawn Dawg now. Beyond our beautiful lawn, a few of the pros are: - They are a local company - They use natural products - After each treatment, we get personalized feedaback on the lawn and recommendations on how to water and mow - Optional treatments are recommended but aren't forced on you. In our experience, the treatments we've opted for (bug control, winterizing, overseeding) were well worth it. - The seasonal email newsletters we receive are actually informative and personal, rather than marketing fluff - NO SPAM. We don't get endless emails and phone calls from them (unlike other "Tru"ly annoying lawn companies, ahem) Bottom line, if your lawn looks like crap, don't lose hope. Lawn Dawg can help. read more

I'de been paying these guys all summer to maintain my lawn (which still looks like crap)and just happened to watch the technician during the last application and realized they were only partially treating my lawn. I have just shy of 18,000 sq ft of lawn and it took the tech less than 5 minutes to apply the fertilizer. I would say he hit about 25%-30% of the lawn. I have weeds all over my lawn and the tech was supposed to treat them locally, if done correctly this would have taken about 30 minutes, he sprayed one area near the house and left. I know some people who've had good luck with this suspect organization, but unfortunately I am not one of them. If you choose to use Lawn Dawg for you lawn care services keep a close eye on them and make sure they cover 100% of your lawn. I dropped them even though there is still one last application left this year. I gues I'll be looking for a new service next year. read more

I was a big fan of lawn dawg until two years ago. They notified customers that they were cutting back on chemicals in their applications to be "greener". All that has meant to me is more weeds, less drought tolerant grass and terminating their contract this year. I'm not a fan of theirs anymore. read more

Happy to say that Lawn Dawg rectified my concerns with applications that in my opinion i was grossly overcharged for... I have them again and my lawn looks awesome, I recommended them and have gotten a good referral discount as well. read more

Let me start with the good stuff about Lawn Dawg, because that's only fair. 1.) Their customer service is EXCELLENT. Any time I had a question or inquiry, I received a near-immediate response from someone very pleasant and knowledgeable. 2.) They knock on the door before starting treatment to see if you have any questions or just to explain what they'll be doing. 3.) They leave a detailed report after they treat your property. 4.) They try to avoid gardens and ornamental plants that the treatments might harm. All that stuff is great.... but the results just aren't - at least, not for me. My husband and I bought our home in August of 2014. The previous owner didn't care for the lawn and it really needed to be rehabbed. That fall, we had Lawn Dawg come in and do core-aeration and overseeding to help with the bare spots and general "sad" state of our lawn. The next spring, you could tell that there was a big difference in the thickness, color, and texture of the lawn. All was well. Then summer came... and then there were weeds....weeds in the sun....weeds in the shade....weeds with deep roots....weeds with shallow roots....weeds with flowers, etc. and TONS of crabgrass. Broad-leaf weed control was applied three times that summer (along with the other treatments) and the weeds never got better. I figured it was a fluke and signed up again for the summer of 2016. We had the same problem, if not worse. There were times when I had to hand-weed the lawn adjacent to the walkways because they were just unseemly and nothing Lawn Dawg did would help. And I couldn't spray it with weed killer form Lowe's or I'd kill the surrounding grass. Hand-weeding your lawn isn't fun. At the end of summer 2016, I was automatically renewed for summer 2017. I emailed back and cancelled the auto-renewal. I was asked why and politely explained the above - I received no further response. I also filled out a survey that was sent to me, stating the same thing. Again, no follow-up. We're going to give it a shot ourselves this year and see how we do. I just can't pay that much money for not getting a real result. read more

I had paid Lawn Dawg for service for 4-5 yrs and the entire lawn is in shambles even after repeated calls. When Trugreen acquired them, I was assured that Trugreen would fix the problem. Now, they will not return my emails.... I guess they acquired the business ($$$$) but don't want the problems that they bought. read more

Now that Lawn Dawg has merged with Tru Green, I see a difference (and it is for the worse). Already there are no notification of treatments and treatments are 3 1/2 weeks apart, not the standard 4-6 weeks. This time the person servicing the lawn said they could not handle the nutsedge because they did not have on their truck and could not even tell what treatment was being put down. Now have to reschedule the lawn cutting because they came without notification. Not going to continue with this service because Tru Green is the worst! I would give them a no star rating if I could. read more

This is now my second try as a lawn dawg customer ( shame on me.) My first go around i was home everytime they would treat my yard ( per my request) and i would watch the rep do the majority of my yard but not all of it by any means. On multiple occassions they couldnt be bothered to close my gate behind them ( which is closed when they arrive) , resulting in my pets escaping my yard and taking off. I was unhappy with their lack of attention to detail as well as the "minimal job" that was done. I was promised after leaving that these issues would be addressed and service would be better. Well today not only one gate was left open- two.. Wide open. Leaving my pets to roam the city freely. I asked one thing - leave my gate as it was when you arrived. If one request can be ignored repeatedly... I can only imagine what other corners are cut. read more

OK, their service got pretty bad. We cancelled but were talked into another year. It was not better. So we cancelled again. This time they offered to provide the service for FREE the next year. Then something happened. What a difference. For the last 4 years at least their service has been exceptional. I wouldn't even think of changing now. read more

I have been a lawn dawg customer for many years. After seeing how good my lawn looks, a number of my neighbors started using them too. I like the detailed reports they leave, and suggestions. There is never a high pressure sales job. Price stays the same as the first year you contract and renewal is easy. Only negative was the one year I ordered overseeding - too much seed scattered into garden beds resulting in weeding. read more

One word sums up my 2 year experience with Lawn Dawg, TERRIBLE! When I moved into my house the lawn was a mess because the previous owners had a dog that like to dig up the lawn. So we called up Lawn Dawg to come over and give a quote. The sales man was very nice and gave us a long line of promises so we bit. Fast forward a year and seven or so treatments and the lawn looks exactly the same if not worse then the year before. We were told initially told if we were unsatisfied to call so we did. Again a salesman called back assured us this is normal and it would take 2 years of treatments to have a great looking lawn. After asking many questions and being told everything we wanted to hear we reluctantly agreed to another year hopeful they would come through. We did the recommended aeration and over seeding and waited for next year. At the beginning of year 2 we needed to do some house repairs which in turn made us have to dig up a small section of lawn about 10 x 10. When completed I bought very inexpensive seed and just threw it on the newly filled in hole we had just dug. Of course I would not expect this patch to look great anytime soon nor would I have blamed anything in that patch area on Lawn Dawg. Anyway fast forward to the end of year two and the only grass whatsoever we have is the patch I seeded myself! The rest of the lawn is full of crabgrass and bare spots!!! Now I know what you are thinking, I probably didn't care for the lawn so the treatments didn't do what they were supposed to. This could not be further from the truth. We got all recommended treatment (grub proofing, weed killer, fertilizer, aeration, over seeding, etc) for 2 complete years and we followed Lawn Dawgs instructions to the T (including watering). Then after 2 years of frustrations and a much lighter wallet we spoke to someone at the office and we told them we were very unsatisfied and we wanted to cancel our service. After they tried over and over to change our minds we refused. Next thing we know we got home one day and there was a bill from them saying they fertilized our lawn and we owe them for this service. Again more calling. Now originally when we called and we were customers and said we were unsatisfied we got multiple calls and emails from all kinds of people (sales and management) trying to get us to stay. Now that we are not customers and trying to get someone to help with billing issues magically no one is around to talk to. Several emails were sent to the customer service department and not one of them were returned. Several phone calls were also made. No messages have ever been returned but a few times we actually got a real person. On every occasion that we did get a person, we were welcomed with attitude and we were also told they can't help we would have to speak to the president (which by the way was never available when we called). So in my experience if you want a company to provide results and good customer service don't turn to Lawn Dawg. Don't make the same mistake we did. If I could I would give them no stars but unfortunately the lowest I give is one star. read more