I ordered three Grasshopper blade spindles (623757) for my Grasshopper 930D2 with a 3472 deck. I…read morewas not advised that this part had been made obsolete and superseded by Grasshopper 623701. I wasn't made aware of this until the order arrived from The Mower Shop. The inventory specialist at this shop undoubtedly dropped the ball on this one. Additionally, The Mower Shop defers it shipping to a company called Shopify. Accordingly, I received two different shipping charges for the three spindles. The Mower Shop charged me $82.19, and Shopify claimed I should have been charged $39.53. When I called The Mower Shop and requested a reconciliation of the shipping charges, the customer service agent disavowed any knowledge of the Shopify email sent me. Lana then became both argumentative and contentious over the issue. This is the result of a company who subcontracts their shipping responsibility to a separate company and then refuses to accept the errors of either The Mower Shop or Shopify. I recommend you find a Grasshopper sanctioned dealer who processes the order correctly AND does their own shipping to ensure the order is error free and requires few, if any, contacts between the customer and argumentative employees.

This place is ten miles away from where I live. I called and asked if they sharpened push mowers…read more The guy who answered was very nice and ran down all the costs ($8 per blade, but an extra charge if they have to do x, y and z differently, etc). So I load up my mower and drive over there. Initially they are very nice and helpful, the shop is very tidy and well laid out, but the minute I open the car hatch he says "oh don't even take that out, we don't service that brand" WHAT At no time was I ever told there might be a brand they don't service?? Then he sends me 7 miles in another direction (to a shop where they took the mower from me no problem). An absolute waste of my day. If someone calls to ask about service you might want to ask what brand they have so as not to waste someones time.