I have used Jacobi sales a couple of times to service a mower. They've always been very…read moreprofessional and done great work. Now I find myself needing to buy a new mower and haven't had a fairly negative experience the last time I bought one at a different place I had some nervousness. However, the sales people were very nice and professional, knowledgeable of the product and able to give great advice. All in all it was a very painless experience, and I would highly recommend them.

I wanted to say that Jaime and Hailie did everything to help me buy my first tractor. They…read moredelivered it for free, and when they did the pre check before delivering it they noticed that a decal was damaged. I told Jamie, "Don't worry about it." He said "No when we sell something we want it to be right!" He sent one of his mechanics Tim out to my house to make it right. Since my wife and I bought this house with 8 acres, I will be using them for all my tractor needs! Thank you Jamie and Hailie you are the best!

Southern Indiana Equipment (SIE) is a large lawn equipment dealer. They currently have two…read morelocations, the original location in Lanesville IN and their newer location in Sellersburg IN. They not only sell lawn equipment, they also repair equipment. SIE's main business is selling and servicing Zero Turn lawn mowers as well as lawn tractors. SIE sells everything from residential mowers to big commercial mowers that can sell for several thousands of dollars. I had bought a zero turn mower from SIE 11 years ago at their original Lanesville location which was before they opened the Sellersburg store. After over 10 years of mowing grass, my zero turn frame broke. While I wasn't happy about what I thought was going to be a major repair, I understood mechanical things don't last forever. I have taken excellent care of my mower and had expected it to last at least a couple more years. I went to SIE to do two things, get an estimate for repairing my mower, and look at new mowers and prices. I spoke with Steve a repair mechanic, about my mower and the break. Steve said they'd seen this type of break before and he could fix it without too much trouble and cost. Steve gave me a rough estimate of what it would cost. I was pleasantly surprised that the repair cost wasn't as much as I was expecting. The only hang up is the shop is so busy, Steve said he might not be able to get to the repair for a week! Steve did promise he would get it fixed as soon as possible but he couldn't guarantee anything. I made arrangements to have them come pick up my mower and get in line to get my mower repaired. SIE picked up my mower 1st thing the next morning. Within 2 days Steve repaired my mower and for the very cost he estimated when we spoke. My mower was returned to me very quickly and I'm back to mowing with my old mower. Very happy with their repair cost and service. IF I decide to buy a new zero turn in the future, SIE will be the first people I check with. The ONLY reason I didn't give them 5 stars is nobody in the facility was/is wearing mask nor social distancing. This all happened prior to the latest guidance on mask wearing by CDC.

I recently bought a used Hustlar Super Z from someone who's husband passed away and she was…read moredownsizing. This is my first zero turn mower so I wasn't as familiar with the machines. I wanted some general maintenance done on it to make sure it was in tip top shape. The previous owner bought it from Southern Indiana equipment and had them maintain it. When I took it in they took the time to look up what had previously been done on that mower so they didn't try to charge me for things that didn't need to be done. To me that was very impressive. Even more impressive was that when I dropped it off and picked it up two different guys took the time to show me some things about my mower, what to look for if something isn't working right and some general tips to make it last longer. I also thought the prices on the parts were extremely reasonable. They could have charged me twice the price for spark plugs, filters, and a couple other things and I wouldn't have thought anything of it. I felt that their customer service was way above normal customer service. I would highly recommend them to anyone looking to buy or maintain a riding mower. I also own a cub cadet riding mower and they said they work on all types of mowers so anytime I need maintenance done on either machine I will be taking it there. Thanks for the great service

I had a fantastic experience with Nick Wilson at the Bishop Rd location in Louisville, KY. As a…read moreproperty manager, the last thing I want to hear first thing in the morning is that our 100-gallon commercial water heater has broken down. I called Plumbers Supply and reached out to Nick Wilson, who was incredibly helpful in finding exactly what I needed. I give him 5 out of 5 stars for customer service. I will contact Nick again for my plumbing needs. Thank you, NICK, for all your help! -Lochwood Apartments

Rachel and Evan were helpful with my York part warranty today, quick and easy process. Not Darrell.read more

Great well knowledgeable staff, able to locate and find any part you need on anything they sell!read more

Really frustrated with this company and the whole process of purchasing a new mower. The purchase…read morepart was easy, they took my money quickly, then had to wait for a grass catcher to be ordered, so got delivery about a little over a week later. We parked it in the garage, and three days later I went to do my first mow, and it wouldn't start, after several attempts, we had to jump it off, and as long as I didn't let it stop, I was able to mow. Also, the bag catcher didn't fit properly, but now I find out its because I didn't have it installed properly, it would have been nice if someone would have taken the time to show me how to put it on properly, but that would take customer service skills. After my first mow, I called them, they came out and put a new battery on, and supposedly it was fixed, again, about 3 days after that, I got on it to do my 2nd mow, and guess what, it wouldn't start. I made sure my arms were in the right position, and everything was correct, but just clicking. I had to jump it and again, it jump started immediately, and I was able to mow again, but by this time, I'm just angry, i've paid a lot of $$ for a new mower, I shouldn't have to jump start it each time. So I called them again, and they said well, sometimes we get some machines that just aren't right, and they have to work with them, so they came out again to pick up, this time, they kept it for over a week, they claim that it has started everytime they've attempted, so they can't find anything wrong with it. I asked them, if I get this back, and it doesn't start, and we can prove its not user error, what is the process of giving this back, because I'm not going to be out the money, and I was told that they can't take it back, I would be stuck with it, but I could trade it in on something else, but not for the total sell price. I think if we reach that point, I will have my attorney contact them instead of me. So today, they delivered it back to my house, I told the manager Shane, to have them call me and I would open the garage so they could park it inside, if my wife didn't answer the door, and guess what, they just left it sitting in the middle of my driveway, never tried to get my wife to the door, and didn't call me for assistance. Moral of this story, you can purchase from them, they are happy to take your money, but after the transaction, don't expect any type of customer service...

Late last Thursday, my GE Profile dryer (purchased in 2021 from Bargain Supply) stopped working. I…read morecalled the extended warranty company, New Leaf, to schedule the repair. This morning, Drew from Honest and Fair Appliance arrived, as scheduled, and completed the repair in about 30 minutes. There was no drama or attempts to upsell for more services. Additional note for anyone who may need appliances. Bargain Supply has been our "go-to" place for appliances for many years. Since I was concerned the dryer mentioned above might not be repairable, I visited Bargain Supply on Saturday to look for a replacement. They pulled up my previous purchases and then helped me select a dryer they had in stock, should I have needed a new one immediately, knowing I was "just in case shopping". That's service!

I have always had great experiences here. I bought a fridge and there was an issue with it. The…read moreexchange was easy.

This little Mom & Pop hardware store would be the best investment you could make. If you are in…read morethe market for home improvements. The staffers are always willing to help. As well as trying to give tips to enhance your shopping experience. They also have a postal service office in the back of the store. Two of the postal service experts Shelia and Jeanie are uber helpful. And always goes that extra mile. They own three of the Phelps Hardware stores. 1). 5203 Elzie Rd. 40258 2). 6912 Southside Dr 40214 3). 401 Fairdale Rd. 40118 In short...... buy local

Very let down by this local hardware store, we're in the middle of a snowstorm and knowing that…read morecertain things are hard to find they're selling 20 and $30 bags of calcium chloride for 45. Not just this, but I spoke to someone to see if they had any shovels left. I was told they only had six. I asked the clerk if I could please pay for one over the phone and I would be there in a couple hours to pick it up. He said no after arriving to the store. A couple hours later they were all sold out and only had one left for $60. I understand business is business but your local community is struggling and you think a small business like this would care about its community during a difficult time, very letdown by the lack of effort.

PC is an authorized Stihl dealer. They also repair Stihl products…read more I have a 16 year old Stihl chainsaw I bought new. It has performed flawlessly over the years. I haven't used the saw in a couple years. Recently I took the saw off the shelf just to see if it would start after sitting for an extended time. Unfortunately, the saw was sitting in a puddle of bar oil. I checked You Tube for the possible problem. Turns out that over time (16 years) the rubber oil line from the oil tank to the bar/chain can deteriorate and start leaking. I also watched a video on how to change the oil line. Of course the repair guy on the video made it look fairly easy. So, I decide to make the repair myself. I got the part from PC and proceeded to tear down my saw to make the repair. Well it turns out the repair wasn't quite as easy as the video made it out to be. I got to a point I realized I wasn't going to get this done. I took my saw (in pieces) to PC to have their repair man look at it and give me a price to finish the repair. Keep in mind the saw is 16 yrs old and not worth putting a lot of money into it. The repair man, Ed, got the new line on and reassembled the saw with the parts I had taken to him. Not only did Ed fix the saw, he did it for a very reasonable price. Top notch service provided by Ed and PC. I have several Stihl products and would not hesitate to take any of them to Ed/PC for service or repairs.

PC's service is really hard to beat. In my experience they are always warm and helpful. I like…read morethat. I've never gone to PC and not left with what I was looking for at a fair price. Five stars and two thumbs up from me!

We were given a homemade birdhouse and needed advice and hardware to mount this to a tree. We were…read moregiven solid advice and the needed parts to complete this project. This would be a simple task for most but not me. The advice was most welcome & needed.

So friendly and helpful. Any hardware store that is kind to kiddos is my kind of store. #shoplocalread more