I have been seeing Dr. Youseff for many years. She is professional ,kind and listens to your…read moreconcerns . She never rushes you through the appointment and answers all your questions . She is thorough and she or her Nurse practitioner Shannon are always available.

I've been a patient since my first review, and little has changed, from my standpoint. In fact, the…read moredoc seems to be doing well, as her practice has moved out of her former Prospect Street location into one of those Sal Lupoli mills on Merrimack Street. Much nicer facility, though the scales are surprisingly cheap -- like what you'd get (and be disappointed by) at Bed, Bath & Beyond. Anyway, I am stunned to read the other reviewer, since her experience could not be more diametrically opposed to the positive interactions I have had with Dr. Youssef's office staff. I was even there within the past month, though it had been more than a year since my previous visit. It's possible they had some subpar staffers there, and they're now gone. Still, I was never treated with anything but courtesy. It is true that it can take a while to be seen -- she seems to book at least a couple months out -- but I have never had a problem getting in when things seem somewhat exigent.

An elderly family member saw Elise Juliano NP at this location. Nurse Practitioner Elise came into…read morethe room did not introduce herself and started the visit by saying " I have 20 patients in the waiting room waiting for me and if you don't like it you can have a different provider" and proceeded to be disrespectful and rude to the patient and caregiver. She was dismissive and unprofessional. She has no business caring for patients with her hostile demeanor.

This doctors office has consistently failed at their customer service. They are rude and…read moredisrespectful. I have gone twice in two weeks. The first time the sent me to the wrong office and made me reschedule. Showed up for the second appointment and i was a few minutes late and they turned me away. I am in need for a necessary medication for a disease that could kill me and Dr.Qi refuses. They are never done in a timely manner I wait 45 to 60 minutes past my appointment time to actual see him when he decides he feel like seeing patients. ​

Dr. Kidd and his staff are excellent. I never wait and my appointment is always on time. Dr. Kidd…read moreis attentive and caring and takes as much time as needed taking any and all questions I have never let rushed in any way during my appointments. If I have any concerns or questions outside of appointments, I always receive a call from Dr. Kidd by the end of the day and he alleviates any concerns that I may have. All around excellent experience. I can't recommend highly enough.

Dr. Kidd is a classic family doctor, with very broad knowledge and an incredible experience. I can…read morerecommend him wholeheartedly. We've been with him more than 10 years now. The office has plenty of parking, and the bilingual staff is very kind and ready to help anytime anyone. Definitely five-star.

I was a New Patient at this practice and it was my first time seeing NP Jennifer Anderson. I was…read moredue for a pap (she was aware) I let her know my concerns, she rushed me, printed out the labs I needed to get done without explaining what I should/could expect from them. My AVS never got uploaded to the portal, including my vitals. Zero communication. 0/10 Do not recommend

I have been a patient of Dr. Hunt for several years. She has provided excellent customer service,…read morehealthcare, professionalism and guidance. I strongly recommend her as a choice for your PCP. JP

Dr. Farzan and his staff are all considerate, diligent and sympathetic. I felt listened to and…read moregenuinely cared for by each and every person I've had the pleasure of meeting at his office and finally after settling in the area I can say I've found my Doctor.

This doc cared he may not have had all the answers but he listened, he cared and pointed me in the…read moreright direction for the care I needed. I was able to find th doc I needed through his guidance. If you are looking for a doc that will listen and help he is your guy.

My experience with Dr. Joel Gorn has been a very positive over the 11 years that he's been my…read moreprimary care doctor. He is very thorough when explaining my health issues and offers clear and concise medical advice. I enjoyed that he doesn't stare at a computer screen, he looks at you and listens. At one point when I didn't have health insurance he assisted me with drug samples which was a great help! He has a very good staff from the front desk to the nurses. The staff has always been friendly and helpful. I have never seen patients waiting too long to see the doctor as they usually run on time. Booking an appointment is easy and they are quite flexible when it comes to sick visit or urgent appointments. As a mother of 3 children I need that type of flexibility. I have recommended Dr. Gorn to my friends and family and they all very happy with their experiences.

I attempted to select this doctor (since my insurance doesn't have many options in this area)…read more However, after talking to his entirely unprofessional office person trying to make an appointment, it was apparent that this would have been a very bad choice.

Was not happy with my experience with Dr. Liu. I have PCOS and when I went to the "highly…read morerecommended" endocrinologist in my area, I was not happy with what I got. The wait for her to come into the room was a good hour. When we finally met her she seemed very distant and not concerned with what I was trying to say. She said all my problems would be fixed if I stayed on Jenny Craig (not cheap!) and went on birth control. I have excess hair growth due to testosterone levels double what they should be. I told her that I had been getting electrolysis done for about five months, with no sign of a decrease in hair. She didn't even look to see the areas of growth! I had read up on this disease before my appointment and most people with the same symptoms as me were prescribed metformin or spironolactone (on regulates sugar levels and weight loss and the other regulates hair growth) along with a form of birth control to regulate my cycle and my hormones. She told me I was too young to be on any meds (20 y.o.) but yet this condition could lead to infertility! I understand weight loss helps significantly but I was on Jenny paying hundreds of dollars a week with little progress. You can't loose weight when the chemical compositions in your body are programming it to hold onto the sugars and turn it to fat! She then sent me down for blood work at noon when by that time I had obviously already had breakfast and coffee. The receptionist down at the blood work center downstairs was just the icing on the cake for my awful experience. As he rolled his eyes at me and looked at me as if I had seven heads for thinking I could get blood work done after eating, when I was only listening to the doctors instructions. Both my mother and I left in an awful mood and immediately started looking for another doctor for a second opinion. Anyone else with similar problems go to Michael Gordon MD at Beverly hospital in Danvers. Although I had to wait 6 months for an appointment, it was worth the wait because he is the BEST. Helped me with all my needs, looked at the hair growth, scheduled proper blood work, and put me on the needed prescriptions. He couldn't believe the advice dr. Liu had given me.

DR.Sylvan ,this doctor and team gone down hill no empathy or communication for disabled people…read more Sadly 06/21/25 I became a paraplegic with brain injury. It was very difficult for me to contact and get through to this office. Then 08/13/25 we had virtual exam and went over all medications during I informed him I was almost out of 2 real heavy narcotics. I continue to message almost every other day reminding them today 8/21/25 was the last. They did absolutely nothing for me didn't communicate informing me health insurance would not cover no talks of existing count to begin taper and no talks of alternatives. They left a 52 yo crippled guy to get off 75mg Oxycontin with no taper. And sadly I've been on phone all day and finally got through to a nurse who confirmed she sent order in for a one of my medications #30 count of Oxycontin which I choose to pay for for my well-being so I can probably taper down without major complications and when I called my pharmacy they never received anything. This hospital and especially this team should be reported to DPPC for neglect and sadly lieing.This is such an embarrassment to disabled people.

The best decision I made to go there after being sick for 4 days…read more From the Receptionist,who was extremely pleasant,to the waiting time to be seen,I was amazed.Julie who took care of me deserves 5 stars herself,very kind and caring in her ways.Dr.Matos very caring and efficient.5 stars for him too.Better than spending wasteful hours in an ER.Here,you are not treated as just another number.I highly recommend this place.

I'm glad he is retired because he has no sympathy or empathy for his his patients, at least that…read morewas my experience with him. I could write more, but, again fortunately for many, he has retired!!

He is not a doctor, he believes he is a mental health therapist. My doctor left the practice and I…read moresaw him as a replacement doctor. What a waste of time and money. I have many problems with my back, 2 failed surgeries permanent nerve damage. The old doctor was doing nerve ablation injection. That took my pain away for 6 months at a time. This Dr had the nerve to tell me my problems are muscles, not the nerve damage! Then he moves on to telling me I need therapy and the pain is in my head. WTF!! I have had 10 plus MRI's, nerve studies, and many other test that pointed to arthritis in the joints and the nerve ablation relives the pain. I have back problems since I was 14 years old. I am know in my forties. I work full time in a high power job. I will not take pain pills or opioids. I take nothing more then over the counter IBUPROFEN. Please please please find a different doctor to see! This guy is 100% F@#king crazy! And should not be allowed to practice medicine!

Wasn't informed covid tests cost $700 before receiving one here. This office will overbill you…read more They accidently told me on the phone they were going to charge my insurance twice for a new patient visit.

This office has changed I don't think it's the doctor's I think it could be their call center. My…read moredoctor's are very caring but the office staff doesn't try and get messages through to them. I have been very sick left messages and texted them through the pma patient portal it shows they reviewed my messages but never called me back.