Been coming here now for about the last 6 months from Maiden, North Carolina and it is well worth…read morethe trip.The owner is extremely present and welcoming The selection is excellent and the staff makes you feel at home.

One of my favorite places to buy cigars. I have never seen the place covered in a smoke fog which I…read morejudge smoke lounges , good ventilation. Good selections and good staff.

I felt like a friend, not a customer the first time I walked in. Brandt Sciortino was the first one…read moreto serve me. He was very knowledgeable about all products. Has never steered me wrong. All employees are very friendly and know what they're talking about. Top quality products. Always a pleasure to visit.

I have been to this location 3x, but am usually a regular of the Cornelius location (which I have…read morenothing but GREAT things to say about that location & thr employees there) there is a female, black employee who I've seen each of the 3x I have been in, & she is so rude everytime. First time I tried benefits of the doubt, probably a rough day. 2nd time I didn't get where the attitude came from as I just walked in the door & was the only customer. She is impatient, acting like the 5 minutes I spend looking over products to decide is so aggravating to her. This 3rd time I wasn't excited to walk in & see her because the 2 previous experiences with her have sucked. 12:30pm, I am the only customer inside. No greeting, so I nervously try to make conversation about the car in thr parking lot (with a bumper sticker I recognized on my own car) She has an attitude & then a (I am assuming supervisor) came out from the back, very positive, very happy & cheery, clearly happy to be engaging with customers. (He had a curled mustache!) While I am checking out & talking to the fellow- the woman interrupts me while I am mid sent an d, talking to the man- butting in to say "Let me see your ID". There is no customer behind me waiting, there is nothing to rush except SHE wants to rush me & rush my pleasant conversation with her boss/coworker. She could have waited the 20 seconds for us to finish our conversation. She's rude, she's not friendly, & it's obvious this is just how her customer service works. I absolutely WILL NOT go back to this location, she is impatient, rude, & will make you feel like you're bothering them- simply for doing their job & buying products from this location. Thankfully I am not local to Kannapolis so I for sure will never be back to this location- I would rather go or drive anywhere else than be in that nasty woman's energy or presence again. Save your time & money- the customer service here does not deserve the money we work hard for & to spend.

Great experience very helpful and knowledgeable staff with 100% recommend only smoke shop I go toread more

I used to really enjoy coming into this location. However, often times it seems the young lady with…read morebrown hair and glasses that works evenings (I apologize for not knowing her name) is unsure when asked about a product or item and refuses to call the store manager. I'm not sure if she is worried about being reprimanded (I want to emphasize the store manager DOES NOT seem to be the "reprimanding" type if an employee has a question), or why there would be an issue with asking for assistance. However, it's caused me to start shopping elsewhere because I feel as though the young lady (once again, I apologize for not knowing her name) may not have been trained properly and therefore is uneducated in regards to the store policies, products, and procedures. Overall, the company as a whole is great! As well as the products they produce. The Cornelius location is probably the best. I just think this location could use some revisions in staff or better training so customers aren't left feeling confused or mislead. I would give more stars, but it is a little frustrating I have to drive out of my way to a farther shop to feel as though I am receiving accurate information.

Looking at the other reviews if you order the shipment never comes, then they blame it on the post…read moreoffice. Samantha seems to put the USPS at fault, but it looks like this is common place. It has been a week and tracking only says label made. Looks like it is worthless to call as customer service is a joke. Use a different carrier and take the hit yourself and get a new product out ASAP.

I love this company!! The quality of everything is always amazing and the treats and drinks are…read morealways so good. Peyton helped me and she's always so wonderful to deal with. She is patient, listens to what you're looking for and has a great attitude! :)

This store should be your go to store for any new age or spiritual supplies needs. When I bought my…read morenew house I came here to purchase my selenite pillars to place at the four corners of my home

Such a cute shop! Went there a few weeks ago and had a lovely experience. Staff was so nice and…read morefriendly. Cool place to look at. Wide variety of crystals and herbs, would like to visit again when i get the chance!

Great owner and great service been going for two years and this is the best vape shop I've been to…read morein nc

I enjoy this smoke shop, have visited a handful of times. Associates very friendly and always up to…read morediscuss their opinions/recommendations on products which I appreciate! I also enjoy their pipe selection, which I would describe as pieces that are unique with maintained functionality. They have a wide selection of pricing so you're sure to find something affordable! They also give 10% off coupons with purchases, so that's nice :)

Traveled quite a way to get there during buisness hours and they had a sign on the door, closed for…read moreinventory. Was beyond pissed. What kind of retail business closes for inventory? Guess they can't do two things at once and don't need the business. Won't be back.

I was travelling with my dad and we stopped to by cigars and kratom. The owner was incredibly nice,…read moreand the store was incredibly nice. He had everything a smoke shop has except more and lots of information about the products available in a way I have never seen before. He gave us an amazing deal with super low prices for everything, and then gave us a 10% off discount for our next purchase. I do not know when I will be able to stop by again, so stop by for me and buy from this guy please, he said his shops new.