Great job on my dry cleaning! Highly recommended! Was impressed with the quick turn around.read more

Used Ivory cleaners a few times and always pleased with their service…read more Recently took our comforter and pillow shams to be cleaned; once home I noticed a small section of the seam on the pillow sham had come apart at the piping. I took it back the next day; it was repaired at no charge. Pillow sham looks good as new. No hassles no problem simply repaired. Great customer service.

It seems like there's been a change in management or personnel lately because the previous reviews…read morewere not my experience at all. I just started working in the area and took a few of my suits in there to have them cleaned. I was met outside by a nice attendant and she walked me through the whole curb-side service thing. I gave her all of my information and she was nothing but cheery and polite. A day and a half later I get a text alerting me that my dry cleaning was ready for pick-up. How cool! I picked it up that same day (with the same cheerful attendant taking care of the transaction). In fact, someone else came out carrying my clothes and was going to put them on the hanger in the back seat of my car - now that's service! I wasn't ready for that, so like an amateur, I had him just hand me my dry cleaning through the passenger window like a hobo. This place exceeded my expectations and I'm definitely going back there for all my dry cleaning needs. I didn't think it was particularly pricey based on other dry cleaners in Austin, and even if they were, I'd gladly pay a little extra for that kind of service.

$10 to dry-clean a cotton shirt ???? That is CRAZY ! I will never go…read more back ! Typical price in Austin is between $4 and $6 for this service.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Village Cleaners is fantastic. I've used them for a couple years and always had great results…read more After moving farther away I tried a few other places, but my clothes didn't look as crisp and they often had a heavy chemical odor. I'm happily driving the extra distance back to Village Cleaners. Plus, Rod is always so helpful and has a warm greeting every time I see him.

Great place I've been going here for a couple years. They've gotten stains and ink marks out of…read moreclothes that nothing would've worked on. And even if the ink mark didn't come out the first time they would send it back free of charge and it would come out the second time for sure. Great people highly recommend.

This location has great review for dry cleaning and since it's locally owned I opted to come here…read moreeven if it's farther away from home/work. My precious scarves, well loved coat and four skirt suit sets with tops etc. The lady was so quick she knew what she was doing. While they don't have military discount, they have quarterly coupons which I used 20% for max 5 pieces. I had obviously more Pick up is this Friday so I'll update this review!

I have been going here for many many years but as of late, the price keeps going up and the quality…read moreis going down. The collars on my shirts have been very wrinkled and when I try to get help, they won't call me back. The lady that is always at the store is a really nice person but management/ownership is avoiding me and all I'm asking is to have my shirts redone at no charge.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

i love this cleaners! I have been with them for over 13 years and they are always so friendly and…read morenice. Highly recommend!!

We gave in laundry for wash and fold with a laundry bag. It came back without the bag first. They…read morethen gave us the wrong bag. A few days later we realized they lost our two Onsen towels (over $100 for those)! Will not be returning for service.

Been here twice and here's my experience: Jenny is an…read morehonest, caring, adept, and passionate with her craft. She'll tell you she can't do a certain job rather than pretend she can. I had a speaking event and a photo shoot for my business and she ensured my clothes were perfect. I came in super last minute for my photo shoot and she said it couldn't be done in basically 1 day. But i told her i had no choice, and she found a way to make it happen (not a full work up but was able to target the areas i needed) and saved my photo shoot. She cleaned and pressed my clothes excellently at a fair price. I'll be coming back.

Jennifer is super personable and does an amazing job and ready when promised, glad I found this…read moreplace

Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.