wonderful community that has continued to take excellent care of my mother for the 3 years. she…read morecontinues to thrive with the excellent daily group exercise classes and activities that Tranquilliy offers.

My 80+ loved one was in memory care at Tranquility for 4 months in 2021. I am still traumatized by…read morewhat my mom experienced there. "Tom's" review exactly expresses what I experienced at Tranquility. The cleanliness and care of the facility are excellent. My loved one was always clean too. But the patients were neglected in every other way. And the food in memory care was not good. Food seemed to be lower quality than the assisted living side. My mom declined rapidly. And the facility staff often made promises to the family that weren't kept. The physician, nursing director and facility director are colleagues who have worked together for a long time. (the big three) I felt they often played 'good cop, bad cop' with me and my family. I will give a big kudos to Nicole (? I think that was her name) , the director of the memory care unit. She genuinely cared about the residents and did the best she could with the resources that she had. However, her decision making authority was limited by the 'big three' in power. I will also give a kudos to the hairstylist and the laundry service. My loved one's clothes were always clean and fresh smelling. But, as 'Tom' stated - don't be fooled by the wonderful brochure and promises made on the tour. My mother's overall care was very poor.

We had experience already with Brightview Fallsgrove through my mother-in-law's stay there last…read moreyear. We always felt comfortable with the environment, and the care was so outstanding. Over time, with Brightview's recommendation, my mother-in-law graduated out of Brightview to independent living--a true testament to the level of progress she made and Brightview's priority to put the resident's needs first. So, Brightview was the obvious choice when, after a long hospital stay and rehab, our family faced the challenge of arranging ongoing care for my mother, Dottie. Insurance terminated our coverage for rehab 2 weeks early with 2 days notice, which was terrifying. The sales team, led by Stacey Taylor and supported by her assistant Mark, worked genuine magic and secured us a space. We are forever grateful for their care and dedication. From the start, the Brightview team made a scary transition feel manageable. After the first evaluation period, it became clear that memory care would be necessary. The staff didn't just provide care; they created a comforting routine that helped my mother feel safe and steady every day. What stood out most was the care woven through every role: - Concierge staff who welcomed us with warmth and consistency - Activity coordinators who kept life engaging and meaningful - Day-to-day experienced and long-term hands-on caregivers who treated her with patience and kindness - The wonderful chefs who prepared meals with care and attention to nutrition - The healthcare teams led by Mary Jean McCarthy and Irene George, whose expertise and compassion were pivotal to her improvement - Above all, Kimkitta Cariah-Butler consistently demonstrated professionalism and warmth, making us feel safe and at home every step of the way. We are deeply grateful to everyone who touched my mother's life at Brightview Fallsgrove. Their teamwork and heart made a difficult time not only bearable but significantly better for her--and for us. We would wholeheartedly recommend Brightview to anyone needing quality care for a loved one. If you're evaluating options, Brightview Fallsgrove is a standout choice. Thank you to the entire Brightview Fallsgrove community for the care, patience, and unwavering support.

I moved into homes on Quaker lane ( which is connected to friends house) in April and I thought I…read morewould not be accepted since I am younger but when I moved in I was accepted happily by everyone and the thought left my mind there is always something to get involved in it's a community and the good is great I am going to live out the rest of my years here

My Mom had a stay at the Friends house rehabilitation Center in Sandy Spring, Maryland. I have…read morenothing but rave reviews for this facility and staff. The staff is loving and caring to the patients requiring care there. Attentive to their needs in a timely fashion. Personally, Peter the regular nurse on day duty is excellent. The physical therapist, occupational therapist and speech therapist provided exceptional care in getting her ready to return home. The facility is very clean and provides a safe environment for those who stay there. The food they serve is prepared by a chef and is not institutional food you find in many hospital centers. Mom had no complaints and enjoyed her meals. Administrate process was very easy getting her in and releasing her. Chris was very helpful. I would highly recommend this rehab facility to anyone in need. Dr. J Valentyn

My family laid my grandmother, our beloved matriarch, to rest a few weeks ago, after a short stay…read moreat the Casey House. She was the leader of our family with four children, ten grandchildren, and 2 great-grandchildren. My large family was in and out of her room for four straight days and the nurses and staff here made us feel welcomed and taken care of. My grandmother received great comfort care and made our experience as good as it could be, for such sad circumstances. We are all very grateful for Casey House and their support to such an important person.

The staff took great care of my loved one. They were kind and accommodated various types of…read morerequests. This was my first experience with a hospice situation. Casey House helped make a very difficult situation less stressful. All family members and friends are thankful for the care they provided. They are now the standard for what I will expect should I encounter another hospice scenario.

My dad lived here in the independent living apartments until he needed rehab and moved to assisted…read moreliving temporarily. He really liked his apartment, the food, and he made friends. The assisted living facility was dreadful. He did not have dementia but the nurses treated him like he did. And they would not help him to the bathroom at night. They told him to use his Depends and ignored his pull chain. He got up by himself, fell and broke his hip and died within a month. It's not continuing care if the assisted living is no good.

Temporary living in the rehab section is not so good. Luckily it's temporary. Dated bedrooms,…read morestaff unfriendly or does not look up from their desks, not too much interaction or activitites

The lady who runs this place, Debbie insists that all nursing home patients go to an outside…read morepsychiatrist who charges $1500/hour and all he does is prescribe meds. Everybody there is sedated, they don't have any activities , they are incompetent when it comes to nursing care and they have no dietitian on staff to check food/drug interactions or ensure the people are getting good quality healthy meals and meeting nutrient needs. They make homemade meals and I'm not sure if they are ServeSafe certified (which they need to be to handle food safely). They called us several times a day every day to come up there because they don't want to entertain your loved ones. And if you refuse to sedate your loved one (like we did) they get frustrated as the patients get so bored and they talk. It was a terrible experience.

Arbor Place is probably the most compassionate and detail-oriented care you could get for a loved…read moreone with dementia or Alzheimers. The staff is friendly and doesn't cut corners like skipping bathroom breaks or anything. Meals are home cooked and customized for the needs of each resident. The staff are constantly updating procedures and methods to be up to standards of care. It smells nice, too.

I cannot say enough wonderful things about Comfort Home Care. A family member became ill suddenly,…read moreand I called them from the hospital on a Friday evening. I heard back from Crystal almost immediately and she could not have been more professional, helpful, and caring. She was careful to get all the information she needed, including what would be most useful for my family member, but was incredibly efficient. We needed home care the next day and she set everything up within a few hours. The following morning the most extraordinary aide came to spend the day with my family member. Professional, kind, and skilled, she went above and beyond to be helpful and was truly a lifesaver. From the moment I called and throughout our entire experience with them, we felt taken care of and cared for. Though my family member is feeling much better now and no longer needs care, we feel so lucky to have their number at hand if and when we should ever need them again. It's really scary when you need this kind of support last minute. They truly are a comfort. Highly recommend.

Worse care company by far, missed vital medication "blood thinners" general manager and client…read moremanager tried to blame me, useless carers, terribly run. AVOID comfort home care