My dad lived here in the independent living apartments until he needed rehab and moved to assisted…read moreliving temporarily. He really liked his apartment, the food, and he made friends. The assisted living facility was dreadful. He did not have dementia but the nurses treated him like he did. And they would not help him to the bathroom at night. They told him to use his Depends and ignored his pull chain. He got up by himself, fell and broke his hip and died within a month. It's not continuing care if the assisted living is no good.

Temporary living in the rehab section is not so good. Luckily it's temporary. Dated bedrooms,…read morestaff unfriendly or does not look up from their desks, not too much interaction or activitites

I have lived here for 7 years. It is quite expensive, and annual monthly fee increases are way…read moreabove cost-of-living, Social Security, and pension increases - 4.5% for 2021. It was pretty resident-centered when I moved in but the culture has changed to be much more staff-centered. They will make changes for the convenience of staff almost instantly even if they are a great inconvenience to residents, e.g., requiring residents to submit meal orders by 8 AM the day before the meal. They have been moving work normally done by staff to residents. For example, they switched trash/recycling contractors to one which will recycle much less. Residents are now collecting much of the recyclables and transporting itself to the Transfer Station. On the positive side, apartment layouts are superior to any other community I visited. It is a very friendly community.

I can't say enough wonderful things about Ingleside at King Farm. The staff, the activities and…read morefacility are all top notch. Did I mention the food, it's also amazing. My Mother lived at IKF for many years, she started in assisted living, but then transitioned to the memory care unit. The staff was so wonderful to her. My sisters and I were so happy with the care our Mom received. Matter of fact, even though my Mom passed away several years ago, my sisters still tell me that it was the best thing I ever did, finding IKF for our Mom. We called her Eloise at the Plaza, because she felt like it when she was there. Madelyn F

JK House is a remarkable place - owned/operated and staffed by deeply caring, warm, capable people…read morewho do an incredible job providing a safe, warm, loving home for residents with a broad range of needs/situations. I would urge anyone trying to find assisted living care for a loved one to visit JK House, talk to the Khader family, and see if it is a good fit for your family. Our loved one lived with fronto-temporal dementia requiring significant care and raising a host of challenging balance/falls, communication, and daily caretaking needs. The JK team worked tirelessly to come up with solutions that kept H safe and met her practical needs, while never losing sight of her as a real, present person and working just as hard to connect with her emotional and human needs. We know she felt as loved and cared for at JK as she did when we were providing care at home. From birthday celebrations to holiday traditions to everyday home-cooked family style meals, JK is committed to making a community that includes and supports all residents - and they succeed. It's a truly a remarkable place, run by honest, goodhearted, warm people who seem to have found a true family calling in service. We were lucky to find them and can't recommend them highly enough.

Mom lived here for over two years. She received excellent care by very caring staff. I am a hospice…read morenurse and see the ins and outs of many facilities on a daily basis. Most places I see in my line of work I would rate 3 stars or less. Maria and her team made it so I didn't have to second guess the cAre she received.

We had experience already with Brightview Fallsgrove through my mother-in-law's stay there last…read moreyear. We always felt comfortable with the environment, and the care was so outstanding. Over time, with Brightview's recommendation, my mother-in-law graduated out of Brightview to independent living--a true testament to the level of progress she made and Brightview's priority to put the resident's needs first. So, Brightview was the obvious choice when, after a long hospital stay and rehab, our family faced the challenge of arranging ongoing care for my mother, Dottie. Insurance terminated our coverage for rehab 2 weeks early with 2 days notice, which was terrifying. The sales team, led by Stacey Taylor and supported by her assistant Mark, worked genuine magic and secured us a space. We are forever grateful for their care and dedication. From the start, the Brightview team made a scary transition feel manageable. After the first evaluation period, it became clear that memory care would be necessary. The staff didn't just provide care; they created a comforting routine that helped my mother feel safe and steady every day. What stood out most was the care woven through every role: - Concierge staff who welcomed us with warmth and consistency - Activity coordinators who kept life engaging and meaningful - Day-to-day experienced and long-term hands-on caregivers who treated her with patience and kindness - The wonderful chefs who prepared meals with care and attention to nutrition - The healthcare teams led by Mary Jean McCarthy and Irene George, whose expertise and compassion were pivotal to her improvement - Above all, Kimkitta Cariah-Butler consistently demonstrated professionalism and warmth, making us feel safe and at home every step of the way. We are deeply grateful to everyone who touched my mother's life at Brightview Fallsgrove. Their teamwork and heart made a difficult time not only bearable but significantly better for her--and for us. We would wholeheartedly recommend Brightview to anyone needing quality care for a loved one. If you're evaluating options, Brightview Fallsgrove is a standout choice. Thank you to the entire Brightview Fallsgrove community for the care, patience, and unwavering support.

The lady who runs this place, Debbie insists that all nursing home patients go to an outside…read morepsychiatrist who charges $1500/hour and all he does is prescribe meds. Everybody there is sedated, they don't have any activities , they are incompetent when it comes to nursing care and they have no dietitian on staff to check food/drug interactions or ensure the people are getting good quality healthy meals and meeting nutrient needs. They make homemade meals and I'm not sure if they are ServeSafe certified (which they need to be to handle food safely). They called us several times a day every day to come up there because they don't want to entertain your loved ones. And if you refuse to sedate your loved one (like we did) they get frustrated as the patients get so bored and they talk. It was a terrible experience.

Arbor Place is probably the most compassionate and detail-oriented care you could get for a loved…read moreone with dementia or Alzheimers. The staff is friendly and doesn't cut corners like skipping bathroom breaks or anything. Meals are home cooked and customized for the needs of each resident. The staff are constantly updating procedures and methods to be up to standards of care. It smells nice, too.

I cannot say enough wonderful things about Comfort Home Care. A family member became ill suddenly,…read moreand I called them from the hospital on a Friday evening. I heard back from Crystal almost immediately and she could not have been more professional, helpful, and caring. She was careful to get all the information she needed, including what would be most useful for my family member, but was incredibly efficient. We needed home care the next day and she set everything up within a few hours. The following morning the most extraordinary aide came to spend the day with my family member. Professional, kind, and skilled, she went above and beyond to be helpful and was truly a lifesaver. From the moment I called and throughout our entire experience with them, we felt taken care of and cared for. Though my family member is feeling much better now and no longer needs care, we feel so lucky to have their number at hand if and when we should ever need them again. It's really scary when you need this kind of support last minute. They truly are a comfort. Highly recommend.

Worse care company by far, missed vital medication "blood thinners" general manager and client…read moremanager tried to blame me, useless carers, terribly run. AVOID comfort home care

My family laid my grandmother, our beloved matriarch, to rest a few weeks ago, after a short stay…read moreat the Casey House. She was the leader of our family with four children, ten grandchildren, and 2 great-grandchildren. My large family was in and out of her room for four straight days and the nurses and staff here made us feel welcomed and taken care of. My grandmother received great comfort care and made our experience as good as it could be, for such sad circumstances. We are all very grateful for Casey House and their support to such an important person.

The staff took great care of my loved one. They were kind and accommodated various types of…read morerequests. This was my first experience with a hospice situation. Casey House helped make a very difficult situation less stressful. All family members and friends are thankful for the care they provided. They are now the standard for what I will expect should I encounter another hospice scenario.

"Care without compromise. It's not just an Alfredhouse philosophy., It's a personal promise!!read more

My mother was in Alfred House- Symphony from October to February ( at her death). The staff was…read moreunfailingly kind to her and to me and put all my fears about homes to rest. Their homes are very clean, the food is excellent and the entertainment of residents is a main concern. Everyone is concerned about the well being of residents and they get to know them well. I was always welcomed at any time and all my questions were answered. I can't say enough wonderful things about my mom's stay there.