If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

She was quick, intelligent and reasonable as to cost. I was extremely happy. I would recommend the…read moreservice

From the owner: Organizing your finances so you can spend your time doing what you do best!read more

I'm a law firm owner and had engaged Paul's firm to provide CFO services to my firm. After several…read moreweeks of discussing my firm's needs and explaining the size and scope of what I was looking for we entered into an engagement/agreement for his company to provide my firm with CFO services. I ended my relationship with my previous CFO and my team and I then spent many hours transitioning over from our old CFO group to Paul's team. Then after about two weeks of starting with Paul's team, he emails me saying it's not a good fit. No attempt to discuss any issues or clarify, or fix anything; he just said it's not a good fit for him. I understand things aren't always a good fit, but usually you try to work through issues or seek to clarify things first, etc. Especially because I sent him a copy of my Quick Books and other materials for him to look at ahead of time and had lengthy conversations about my firm's current status and what I was looking for. I wish he would have been up front and just told me it wasn't a good fit before I spend hours and hours starting the process and transitioning from my previous CFO group. Just thought the whole situation was handled very unprofessionally. Do not recommend.

Paul husband my CPA for years. He is the most detailed, analytical, thorough person I've ever met…read more He is amazing with anything money related. His firm only works with specific individuals or businesses. If I remember right his focus now is on law firms and engineers. I became his client long before he started specialising in these few industries. Thank you Paul for all you have done for my business.

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

When I needed an HR expert to help me manage my open enrollment process having just lost my HR…read moreGeneralist, I hired Linda. She was extremely knowledgeable, friendly and flexible. Her fees were reasonable, too. After Linda pushed Open Enrollment over the finish line, she posted, reviewed, screened and interviewed candidates for our replacement HR Generalist. I am at a new company now and am going to ask if she can support a brand new HR employee to provide her a backstop for questions and support in those areas where she is not up to speed. Highly recommend!

From the owner: We specialized in HR consulting for small business which includes recruiting, payroll and benefit…read moreadministration, employee handbooks, employee performance, compliance and compensation.

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

Roberta has been doing my taxes for two years and this year will be the third. She's very thorough…read moreand careful to get things right. She has been great!

Roberta has been doing our taxes for years and she is not only SUPER friendly but very diligent and…read morespeedy :) only have amazing things to say about her services!

Books aren't my thing- but they sure are Sharon Behm's!! We've been working with Sharon Behm of…read moreBehm Bookkeeping for about 6 months now and couldn't be happier with her services. I am the owner of a local small business, and having great resources like Behm & Associates is essential to my business. Sharon takes care of our general bookkeeping, payroll, and invoices weekly. Behm is completely reliable and trustworthy, and when it comes to money this is so important. She is also a Certified QuickBooks Pro, so she's always quick with answers to our questions and solutions to our problems! We highly recommend her services to any business small or large!

From the owner: Behm & Associates LLC provides bookkeeping services for small business owners through QuickBooks…read moresoftware. We're here to help you grow your business by taking care of the financial side of your business, allowing you to spend more time working ON your business. Our goal is to provide all of our clients with the personal service they deserve. We are small enough to provide individual attention without sacrificing the quality of our service. Behm & Associates LLC is located in Chandler, Arizona and has several years of experience in delivering quality customer service in a variety of financial areas. We can help you with everything from balancing your checkbook to setting your company up in QuickBooks. Behm & Associates LLC will work closely with your CPA or tax professional to keep your financial records current and accurate.