There seems to be a cleaners in every shopping mall, and they all probably will clean your clothes just fine lol. I found Le Bon online and decided to check it out, new customers get a 30% discount and after I picked up my dry cleaning I got another coupon. I think this is how they are trying to distinguish themselves from the rest, and I'm sold. I brought two suits to be dry cleaned and I got exactly the service I wanted with a decent turn around of 2 days. Depending on who is working the interaction may not be the best customer service, but they are direct and straight to the point, and I'm okay with that. It is quick and efficient, I don't need more from my dry cleaner. read more

I wish i could give them a 0. I was their customers for at least 10 years. They have always been nice until one of my shirts came back dirty. When I brought it up to their attention, I was kicked out of the shop. I left them a review in which they rudely responded that i'm not on their customer list. They had the same respond to another customer complaint. It really wasn't a big deal. Mistakes happens. It required a very simple solution. Dry clean it. I see absolutely no value in their service if they can't take care of something so simple. read more

They are very overpriced. And you never know how much you end up paying until it's time to pick up your garment. They add extra fees at the end that should have been disclosed at the time of drop-off, not pickup. read more

I have been a customer here for at least 7-8 years, until today. I get press only and today the price increased drastically. I've watched the prices constantly increase, but still kept going. When the rude old lady with the glasses rattled off the price and I inquired about the price of each item, she got snappy and rude and almost refused to give me an itemized receipt. Once I got it, I couldn't believe my eyes. These are not special material items, I just don't iron. They have added up charges to items and a new EV fee with zero explanation. They have raised overall prices and then try to fool you with the "15% discount. When asked what the up charges were, she proceeded to say everything is going up everywhere. Unbelievable. They don't value their customers at all. I won't be returning and don't recommend them at all. She can't show you an itemized receipt until she swipes your card. Shady practices. Never again. read more

Le Bon Cleaners - Example of what I am talking about with the up charges. - Laundry Services Near Me - Plano, Texas

I've been using Le Bon Cleaners for almost 10 years, and they have always provided excellent service. They're reliable, professional, and consistently do a great job. Highly recommend! read more

Had a recommendation for this cleaners from a business associate. Dropped off a dinner jacket, mentioned it's my first time here and they instantly offered a 30% first-time customer discount. Picked up the coat two days later with no issues. Affordable, friendly, and professional. Good pricing and open for long hours to pickup after work. read more

Le Bon Cleaners - Laundry Services Near Me - Plano, Texas

Very dissatisfied with the professionalism. After specifically requesting same-day service for a specific event and receiving confirmation that it will be available for pick up by anytime up until close. (7am-7pm) They closed an hour early with no prior notice. do not expect quality service. read more

I took clothes to have dry cleaned on a Tuesday and J. C. Told me they would be ready on a Thursday any time of day. They were not. J. C. Was not a nice person and she did not tell the truth. She tried to blame the circumstance on someone else. Very unprofessional. Several days later I called and tried to talk to the owner was told she is out of country. Tried to talk to the manager and she was out of country. Was told sometime they have bad days. I'm paying them to do my dry cleaning and it's alright for them to have a bad day and lie to a customer? This is new for me. So please be careful when you take your clothes I did get my dress back for a special occasion and it was so wrinkled. Will not be going back. read more

Le Bon Cleaners dropped my dry cleaning off at my old address despite me telling them I would pick the items up at the store. Now they are gone and Le Bon refuses to acknowledge their error. I've been a customer for over 20 years and will never return. read more

If you care about your clothes, do not bring them here! Very rude owners/mangers. They ruined my clothes! When I pointed it out that my white shorts were yellowish and seemed burnt, and they only cleaned half of one dress (which stains obviously came off), and my black dress was shiny and felt burnt in some areas, and they didn't even cleaned well the other two items. A very rude lady came and said they did the best they could and that they are not responsible for any damage to my clothes since they were like that already. I told her the black dress was new and I only wore once and it was now damaged. She handed me a 30% off coupon to use next time and walked away left me talking by my self. Really?! 3 dresses and 2 shorts ruined. I'm never coming back! read more

Terrible customer service. We left clothes for a special event and went to pick up the next day as instructed. The doors were locked and the business was empty 10 minutes before posted closing time. We are visiting from out of town so we were unable to attend the event thanks to the horrible customer service and poorly run business. read more

Le Bon Cleaners does a professional job with all types clothing. If they are not able to clean the item, they will let you know up front. If they find issues with your clothing they call and let you know it's best not to dry clean. We love the owners and highly recommend! read more

Absolutely the best cleaners I have used. Everything comes out so perfect and is presented very well. Shirts have the sleeves folded across the front and then clipped so they will stay fresh and wrinkle free. read more

This is the best dry cleaners in the area. Our entire extended family has been coming here for years. The service is so friendly and they do a great job cleaning clothes. We had a family heirloom that needed some gentle spot cleaning, and they did it perfectly. The owner always takes the time to chat with us and asks how the family is doing. We have also used their valet service and it's great for those busy weeks when we don't have the time to make it to the cleaners. read more

I would give them a zero if I could. Completely ruined my husband expensive shirt and shredded it but refused to take responsibility claiming we gave them the shirt that way! No apologies No compensation. Don't ever go to them ! read more

I went in LeBon today to pick up a bunch of shirts that I had left to be laundered. The bill was more than I expected, so I asked how much the shirts are, just out of curiosity. I had already paid the bill and wasn't complaining, just seeing why it was so much. When I got to my car, I used my calculator, added the tax, and it still didn't come up to the amount I paid. It wasn't but a couple of dollars difference and like I said I had already paid the bill, but I thought maybe it was incorrect and went back in to ask. A woman, I'm assuming the owner or at least the manager came up to me and very coldly asked if there was a problem. I told her no, I was just checking to see if the amount was correct. She showed me the receipt and explained that an additional charge was for something they pay the government. ?? Ok...I guess maybe they do. Again, I wasn't complaining, just curious. As I was leaving, another customer walked out at the same time I did, and I figured she wondered what I was questioning so I just told her I was asking the price of the shirts because I didn't even know how much they charge and was surprised at the total. That's all we said to each other. When I got in my car, the lady (owner?) from the cleaners came out to my window. I honestly thought she might be coming to apologize for being a little curt, but no, she started ranting and raving and told me I could just leave and never come back...and I shouldn't be talking to her customers!! I have been going to that cleaners for years and have never had a problem with them. But like most of us, I don't check receipts and don't bother to ask how much things cost beforehand, so I was just finding out what I was paying for. Trust me, I won't ever return to that store and that extremely rude lady and wanted others to know that you don't dare ask the prices or what you're paying for in there! I thought businesses like that depend on customer service and keeping the customers happy. I am one unhappy customer and will never step foot in that store again! She drove off a good customer just because she didn't want to kindly explain the bill to me. read more

what a great place. they even give first time cumstomers 30% off.my dress for the wedding was perfect.good job :) I will be back