As historic of a property as this is, today it is a legend of the past, degrading in front of…read morespectators and a reminder how not to run a hotel. With last renovations in 1999, the property is in horrible condition. Everything is peeling, broken, smelly or dirty. While the exterior is still as iconic as it once was, this resort is in a state of despair. Let's back up. Arriving to the Fairmont, valets did not offer to help with bags or even hold the door, just stood there chatting. Front desk staff were kind and helpful, but the lobby looks like a terminal of JFK rather than a hotel, the amount of people is absolutely crazy. Infinite amounts of screaming kids and zero luxury atmosphere. If a Carnival cruise was designed in a French revival style, this is what it would look like. The guest room is acceptable and while renovations are needed there also, the views of the river to partially make up for the massive shortcomings. Perhaps the highlight of the property is some of the included activities, such as ice fishing and a beautiful ice skating rink during the winter. That was truly fun. The dinner restaurant here is quite good as well, servicing Quebec classics like locally raised duck and local venison. The lounge area overlooking the river leaves a lot to be desired, the staff work very hard, but at any given point, there is hardly anybody working and just like the lobby itself, very crowded and without a dress code, resulting in a very sloppy atmosphere and kids running around. Lastly, the Nordic spa. This should be the highlight, but once again, it is not proportional to the number of guests. There is no space to even turn around in those pools, no adult pool option and just a sense of filth. Thus, as a whole, Le Manoir Richelieu is not a property I can recommend.

We really enjoyed our two night stay at the hotel. It is a lovely property with great…read morefacilities/options for how to spend your time. We had a lovely room with good service. The staff is friendly and helpful. We enjoyed the one evening we dined at the St Laurent. The views from the hotel are spectacular. We very much enjoyed our relaxing stay - thank you.

We had a fabulous stay at le Germain Charlevoix. Our room was adjacent to the salt water pool and…read moreour view looked out over the farm towards the Saint Lawerence. What a view. The room was eminently comfortable. The bed was high quality and our kids loved the bunks. I had a great thermal experience at the Sauna, I recommend booking ahead to make sure you have space when it fits with your schedule. I reviewed the restaurants separately but to sum it up high quality, but not cheap. We enjoyed our breakfasts and our dinners. My kids really enjoyed visiting the farm animals and the nice walk to the river beach from the property. Overall this is a great hotel and we hope to return in the future.

Great place to stay with or without kids. Very well located. The farm setting is incredibly unique…read more Heated pool with pretty but not very comfortable chairs. A 2 KM walk leads to the fleuve. Had breakfast there. Samuel was amazing and gave great advice. Spa is very nice. Yoga was very enjoyable. Wish there was an elevator in our building - less fun to walk up a few flights of stairs with our luggage. Pig table is pretty but not well designed or situated. We kept hitting its ears, nose etc overall design of room not very practical but pretty. Clean. Great COVID measures.

Looking for somewhere different to go in Baie St. Paul we found this place based on some reviews on…read moreTripAdvisor. The host was very welcoming and the staff very friendly. We were a bit surprised to find out the menu was VERY reasonably priced. Some fancy food for some cheap prices. It turned out there was a reason. While I give some great kudos for effort, their execution lacked. A few of the dishes worked, but many didn't. Hopefully they get it right soon, because there is some great promise.

We stayed here 2 nights Sept 1 and 2. The property is very…read morenicely appointed with hand made furniture in the rooms, leather reading chairs, spacious bathrooms, and nice firm mattresses. There is a sauna and an exterior Jaccuzi which my wife and I enjoyed immensely. Despite all of this, the manager, Regis Barthe, who is also the chef, has no support staff! He was handling everything from checking guests in, to showing the rooms, answering the phones, check outs, cooking, waiting on tables, bartender, and maitre'D ! He was completely left floundering for himself... And somehow pulled off the most incredible meals! The guy is a European trained chef, and prepared his own creations from the local terroir... Such as filet de canard, and chèvre braisse. He is an exemplary chef, but the owners of the place need to pay attention and give him help... He can't do it all. We've given 3 stars only because of the lack of staffing... You can't serve guests properly with one guy, the chef, doing it all!! We'd go back for his meal genius alone, but the owners better help him out.

Stayed at the inn and decided to have dinner there as it smelled so good when we arrived around 5…read morepm. Great decision. We enjoyed a drink on the comfortable porch before going in to the cozy dining room. Menu was small but varied enough and was local based. We enjoyed some pork, duck, gand veal along with good salads and delicious fresh vegetables. Smoked salmon appetizer made on premise was excellent. Classic french cuisine. There was a fish and beef option as well. Everything was nicely presented. This was definitely as good a meal as any we had in Quebec city Regis, the chef, and his wife Claire, both from France, were both charming and very helpful as inn managers as well. Claire booked us on a whale watching tour the next AM in Baie-St-Catherine which was well worth it. We had to leave before breakfast the next morning so Regis prepared a delicious mignerone cheese sandwich for us to take on the road.

Beautiful hillside overlooking the St. Lawrence...you almost feel like you're on the ocean or a…read moreGreat Lake. Do not be fooled by the word "casino" being in the game. The casino itself is in a separate but easily reachable building a block away. If you like gaming, it's nearby; if you don't, it more it. Super friendly and helpful bilingual staff who appreciated my high school French politely but helped me in both languages. Spacious, clean rooms. Ours had a huge bathtub/shower set up. Nice ground floor bar/restaurant- we only had drinks, though, as we sampled the food in town. Gym was functional, but the equipment was somewhat dated. Ample free parking: a few spots out front but way more in a tiered lot in the back. We've been here before, and we'll be back.

Messed up our reservations, (2 nights, they had nothing in there system although my wife phoned…read moreearlier that same week) 6 couples 3 months ahead Offer is ridicule, they put us all over the places. Don't ever go there Relocated my 80 years old mother in law alone in a building. Relocated 3 of us in a house... which was still being renovated, hanging wires and all. Never even offer to take care of our luggage, Manager says 'I"m only starting next Monday so what can I do?" "If you don't like it you can go find another hotel" WOW, summer season being over is it that most of there revenue is already cashed in? Or is it that they are incompetents? They are walking distance to the local Government operated Casino. People certainly do not use that hotel for there good manners nor there smarts.

Love the restaurant! Perfect for brunch with a group or family or even by yourself. They have a…read morelimited brunch menu but every dish is done so well. Definitely recommend for brunch if you are in the area.

We stayed here for two nights in July and also dined at their restaurant for dinner our first…read morenight. The place is very clean, friendly (although there was a bit of a language barrier, we all got our points across as needed!), and great parking. Beautiful view from the restaurant and our room. We each had a beautiful cut of filet mignon with veggies for entrees, as well as escargots and spring rolls for appetizers. Everything was deliciously and perfectly prepared! The pool was well-maintained and enjoyable! If we ever visit this area again (likely!) we would definitely eat and stay here again!

Great meal - fish and steak were both delicious. Lovely terrasse!! Wine was also very good.read more

Very disappointed. First the receptionist tells us that lunch starts at 12:00 and that we needed to…read morewait outside on the sidewalk when it was 11:55. She was very unpleasant and looked like she didn't want to be there. She asks us if we wanted to eat outside or inside but warns us that there's a lot of bees outside! So we decide to eat inside. Inside the restaurant there was a lot a flies and 2 bees... but they still leave the front door open knowing about the situation. Anyways, the most unpleasant part was the service and the food... The waiter forgot about us, serving other people there food and drinks while we sat there patiently waiting. My husband took the salmon, my mom the steak and I took the lobster rolls. The only think that tasted good was the salmon! The brocoli was to undercook, and the lobster rolls were just sad for 30$! (See picture below) the fries were not good at all and the pitcher of beer was not even cold. Refilling other people glasses of water while we didn't have any. I was so hangry that I ate and left... A local suggested this place and said good things about it... Very disappointed

Easily the best dining experience we had in Charlevoix…read more Every dish was outstanding. The mushroom cream brûlée was rich, decadent, and absolutely unforgettable. The steak was perfectly cooked, tender, and packed with flavor. The pasta with burrata cheese was another highlight--simple, fresh, and executed flawlessly. The sugar pie was the star of dessert and a perfect taste of Quebec tradition. We were still talking about it long after the meal was over. Beyond the food, the service and atmosphere made the evening special. Warm hospitality, excellent recommendations, and a relaxed setting created an experience that felt both elevated and welcoming. A true five-star meal. If you're anywhere near Charlevoix, make a reservation--you won't regret it.

We went here for dinner during a trip to the area. The employees were very friendly and we all did…read moreour best with the language barrier! The waitress was very patient with us as we tried to navigate the menu, and the chef even came out during our entrees to be sure we were happy. It was a nice quiet environment but very dark inside the restaurant. I had difficulties seeing the menu and my food. I found the dinnerware very quaint as it was unmatching but very elegant. I really enjoyed my escargots appetizer, served with puff pasty. The entrees were good, but not great. The fish was very bland, and the veggies could have been more flavorful as well. We enjoyed our food but were hoping for something a little more as far as seasoning. Better lighting and more flavorful food could have made our experience here better, but we did have a nice time!