DO NOT TRUST ALVIN, He will take parts from your bike reuse them on other bikes, lose important…read moreparts, or swap them with old and worn ones. Upcharge you for repairs He does not do or half asses. Below is proof verified by a trusted reputable mechanic. Had a few repairs done at this shop after getting rear ended and spent close to $2000 in repairs and parts. Alvin was the main contact and the mechanic who worked on the bike. He replaced the handlebars, rear fender, did a valve adjustment, checked compression, front break cylinder, break pedal, and etc. I when I picked up the bike the first time break cylinder was not installed properly leaking breaking fluid. There was/is a piece of metal rolling around inside the handlebars - that of which he did not remedy, I figured it's so minor compared to the major repairs I won't make a deal out of it. When he installed the rear fender, the sissy bar and small compartment was misaligned/fender was crooked- preventing the compartment from closing. He informed me that I needed a new stator and rectifier along with a gasket. When I picked up the bike after he said it was done, the bike was Leaking oil, the gear shifter was not connected, there was a missing alem screw, a part on the bike was not tightened, and a he had lost a bolt....and the bike was revving at 2000rpm. I had to bring back the bike for him to fix the oil leak and other issues he caused. I've been patient and respectful with him. When seeing that the bike was not put together after telling me it was good to go - he made comments about how it was not his fault. What the hell am I paying you for?! You're not even getting the parts. When I picked it up again (3rd time) the bike was idling lower than 1000rpm, still leaking oil and white smoke coming out of the exhaust on start up. I asked him to fix the oil leak since it was still leaking & adjust the idle properly and he said he would fix it if I would buy another part- pickup coil (that I had just had him installed) and would charge me labor. As it was a faulty pickup coil- which was new. I told him I already paid him for the work to be done and won't be paying for the issues he caused. Important- I tried to contact him multiple times through text and call, and have not heard back from him. The last I heard he indicated he was not making enough money at the shop to get by and is becoming a truck driver. Took the bike to another trusted and reliable shop further from me who informed me that the pickup coil was installed incorrectly causing the oil leak, there was no valve adjustment done. The mechanic also informed me that he had upcharged me for simple repairs that clearly was not done. The bike was loosing power has a ticking noise and other issues. A technician informed me that: pulse coil was twisted together and wrapped in electrical tape (per the pics) and not soldered! The plug under the side cover was broken and loose behind the out cap (picture). I had put in 2 iridium spark plugs and was informed there was 1 iridium and 1 old bpr70s spark plug- to make things worse Alvin took one of my new spark plugs and swapped it out with a crap one. The amount of money I paid does not warrant this crap job! And the audacity to lie to my face about the repairs he did. This is by far the worst mechanic I have been to, dishonest, does not admit his faults and is clearly not knowledgeable when it comes to repairs. If you've read this entire review I hope that these issues do not happen to you. Do not trust Alvin. And make sure that your bike is 100% when picking it up.

Awesome service! Knowledgeable in both cars and motorcycles…read more He fixed my bfs motorcycle very good

worst repair shop ever, paid a lot money for parts made in china that look like bicycle and work…read morebad done, they connect the light wires backwards and gave the bike with no light but they did charge me for the lights and had only one mirror and the left hand grip came off while i was riding they even care to check if it was tight and they wanted to do extra work no need it like break pads pls pls don't come to this store you will get ripped off

Lots of motorcycle shops closed in the Valley, so I was taking my bike to a shop on the other side…read moreof the hill until i discovered RUTHLESS cycles, which is located in the Valley. I called RUTHLESS cycles, made an appointment and brought my bike in for an oil change. The regular mechanic was sick, so Art, the owner of RUTHLESS cycles changed the oil, discovered my handlebars were severly loose and my front forks were shot! I'll come back soon to RUTHLESS cycles for new forks because the PRICE for their WORK is very reasonable! This shop is spotless. The clean work benches, the clean floors and bike lifts... not a drop of oil is very noticable. They are RUTHLESS in every way toward perfection! Art even showed me how to polish chrome! His car and motorcycle are on the display floor to demonstrate this fact.... RUTHLESS skill! Check them out before u go somewhere else

First time coming here to get some parts for my Harley. I always passed by and only saw a few bikes…read moresometimes and thought nobody comes here but I found out the parking is in the back it's kind of hidden. Anyway when I walked in I was lost, there was no clear direction of places. After I was walking around and looked lost one gentleman from the office yell out and ask if I need help. He pointed me to a parts department. When I got to the counter, found out it was non Harley then I had to go to different area for Harley. Other than all those hiccups I was helped and got my parts. I gave 4 stars just because the person helped me out was pretty knowledgeable and helpful.

After months of searching for my best friend's dream starter bike; a Honda Rebel 300, Magnum came…read morethrough. She had very specific requirements: color, low mileage, newer model, comfort, and a firm budget. Other dealerships made us feel dismissed and belittled, but Magnum treated us with genuine respect from the moment we walked in. Rob and his team went above and beyond. They patiently walked us through options, made calls, and found solutions to make the deal work without pressure. Eventually, we finalized the purchase of a 2021 Honda Rebel 300, and they even included a warranty as part of the deal. My best friend rides her bike every day now, and that's thanks to the effort and care this team put in. As two women in the motorsports space, being treated with honesty and professionalism meant everything. When I'm ready to upgrade, Magnum will be my first stop. Huge thank you to Rob and the entire team, for their integrity and commitment to running an honest business

I first went to Hugo over 20 years ago before we both had grey hair. I brought my First Kawasaki…read moreconcours there for a valve adjustment. The work was done great the price was good. He his very knowledgeable and I trust his advise and opinion. I'm glad I found this shop so many years ago. $ reasons forced me to do most of my repairs myself for along while but now that the $ situation is better I'm happy to be bringing my 5th Concours with only 9500 miles on it. I've seen how other shops operate before I found T&H your in good hands at T&H so leave your worrys behind. I've been riding over 40 years I don't give reviews easy.

After searching around local shops to service my newly purchased Harley, I came across this shop…read morewith great reviews. I called and spoke with Hugo, whose pricing was reasonable, so I decided to drop off my bike for service. Hugo proved to be very knowledgeable and walked me through all the steps he would take to complete the job. The invoice was clear, detailing parts and labor, and Hugo made sure to call and consult me if any additional repairs were needed. His transparency and expertise gave me confidence, and I'm happy to say this will be my go-to shop for my bike moving forward.

Purchased my 2025 TFC Bobber from Horen and let me tell you, the experience was very smooth. He's…read morewell versed in the whole process and had answers on the spot to any question I had. He was very responsive and very detail oriented. Within hours of first contact regarding the bike, the deal was done. I felt no pressure to buy the bike unlike other dealerships that harass you, my experience here was quite the opposite. The staff at the dealership were very personable and professional, I can't recommend doing business with them enough. If you ever consider purchasing a motorcycle I recommend seeking out Horen, it's nice to do business with someone who is honest and very knowledgeable. Shout out to Horen, Brian, Andrew and Mike. It was nice meeting you all and thank you for helping me out with this bike!

Worked with Horen (sales) to assist with the purchase of my "new to me" 2025 S1000XR. The process…read morefrom start to finish (pickup) was amazing, easy to work with and exceeded my expectations (except...I'll explain at the end). Horen provided all the sales details, Manny took care of accessories, Danny (F/I) was informative but not pushy. Bottom line, great working with them. Now for the exception. If I'm paying for a brand new motorcycle, I would expect to pick up a bike that is showroom clean (as would any customer). Could've done a better job in that area, but take this Is learning experience. Other than that, keep up the awesome customer service, communication and collaboration.

Service, bike sale, and extremely friendly while being professional at the same time!!!read more

I found what I was specifically looking for at this shop and I ended up gaining more than what I…read morebargained for. The quality of this establishments customer service is just beyond exceptional. Mark and his team went above and beyond to make sure I left here with exactly what I was looking for and additionally went over with me in detail from the bike to gear. They've gained a life long customer here. If anyone is in need of a bike, merchandise or knowledge this place won't steer you wrong. Thank you for being an awesome gem in our community

I called up made an appointment this past Monday for today June 19. For a brake fluid change front…read moreand back. I spoke with Sean we set up the appointment for noontime. The price he quoted me was a great price. But this is a like mom and pop shop. The community shop. I met with Sean the service took less than an hour. They offer me water or soda which I thought was a nice jester. I said no thanks since I brought my own water and snacks. He check my air pressure and straighten my mirror. That' was for free that is what I am talking about. It's the small gestures that make a place stand out for. Come to find out 2 brothers Sean and Shane. This is my new shop like I said great prices. Close to where I leave if I need anything done on the bike. This is my only spot I am taking my bike. Talk with any one of them they will take care of you and once again they will beat the bigger dealerships prices. It's worth the ride for price. I use to ride to wheels n motion in chatsworth not any more. They earn my business and I be telling all my friends and anyone I meet from now on this is the spot to go to in the valley. I ride a yam tracer 9 GT. It's a small shop but great service and prices my kind of shop. Check them out if in area or just want good prices and service I am telling you this will become your shop. Plus let's keep the community shop alive and striving. Everyone keep the rubber side up. Stay alert and be safe!

Sean and Shane made a repeat customer out of me on my first visit. Super glad I happened upon this…read moreshop when I had flat in my front tire. They're fast, fair priced and super friendly. I've had a lot of bad luck as of late with shops that make me feel like I am asking a huge favor of them to repair my bike, rather than a customer. But these two brothers, who seem to work together very efficiently and lovingly, (I dont know that I could work every day with my brothers and not bonk heads) were both ultra communicative, fast and helpful. The only downside is that I'm just learning about them now. This isnt an upstart shop. Its been there for 20 years! Wish I'd known about them sooner, rather than taking my bike to grumpy biker places which made me feel like I was doing something wrong by asking to get my bike serviced, or charging me ridiculous prices to have the bike sit for days/weeks on end. I hope these guys are here for another 20 years, because I'll bring my bike(s) back here every time now!

I reviewed Born Free Cycles back in 2018 and have had my Harley's serviced at other garages since I…read moremoved out of Burbank. I have other options where I live now, but I will always come back to Born Free Cycles. Alex and Kari Lopez, along with their amazing crew, always takes care of their customers. Harley's are not cheap to service, maintain or customize, but the folks at Born Free Cycles won't rip you off. In my opinion they are the best independent Harley Davidson service garages. This is based on years of experience with them vs. dealerships and other independent shops. When people ask me for a recommended Harley garage, or they have just had another bad experience at their dealership or independent, I always refer them to Born Free Cycles. Hands down.

Alex is a great guy. Had them do some work on my Harley, clean shop, fair price, great…read morecommunication. I'd definitely recommend the shop.