I cannot stress this enough. When businesses strive to offer an excellent customer experience from first contact, everyone wins! All the more, when it comes to health care. This practice in Weston was highly recommended by two separate family members who are patients of Dr. Le (the male physician). When I found myself needing a specialist in the field recently, I struggled to get an appointment, leaving voicemails and even sending messages through their site. Yes, I have an inflexible work schedule, but that's all the more reason to help a new patient in an unusual, extraordinary circumstance. The earliest appointment was six weeks away for Dr. Le (the female physician), and much longer for the other one whom I wanted to see. It's a very busy practice I know, but they weren't accommodating in placing me on a waiting list for a cancellation either. Nevertheless, I took the appointment because I wanted the option of a second professional opinion, but it was disheartening to have to wait that long. In the interim, I found another practice through my insurance, who after explaining the situation, squeezed me in after hours. Six weeks later, I went in, "payment first," and joined the pool of waiters full to the brim. Although I made it a point to arrive twenty minutes earlier to complete paperwork, I still had an hour wait just to meet with the medical assistant for an e-Questionnaire inside the room. After her, came a PA to whom I had to repeat everything to, and then another 30 minutes later, the doctor came in to examine me--it was an unnecessary team of three, plus me in the small exam room. I could barely breathe! While the doctor and the office staff was cordial and professional, I'm not willing to give up the diamond I found in the other practice, for any of the potential treasures that could be found here. Some things aren't worth discovering. Therefore, I refrain from recommending.... read more

Le Phi-Van, MD - Front of building. - Dermatologists Near Me - Weston, Florida

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Riverchase dermatology in Weston is the best Dermatologist I have ever been to. From the front desk to the medical assistance to the Dr in the back. I never have to wait long, I never have a problem getting an appointment. I want to give a Shout out to Karen D, Joey, and Dr. Phi Van Le. They showed me how much they cared for the patients. My mother is handicapped and they help me maneuver her into the office as to the back. They made it easier for me to get mom in the back. Thank you, Karen, Joey, and Dr. Phi Van Le Kathy D read more

I've been coming to see Dr. Le since I was a kid. Since I have very fair skin and freckles/moles, I have always had to go for an annual skin check. In my experience, all of the staff has been very friendly. Dr. Le is always super sweet, soft spoken, and will explain any issues so that it's easy to understand. About 3-4 years ago, she thought one of my moles was irregular so she did a biopsy. Sure enough, it came back pre-cancerous. I'm thankful it was found when it was! Because of that and my family history of skin cancer, I now see her every 6 months. I'm always checked by a PA first, and then seen by Dr. Le. I appreciate that she really tries to avoid cutting/scarring your skin unless absolutely necessary. I haven't had anything else removed since that pre-cancerous incident. The only downfall to this office is there is always a very long wait. Prepare to wait an hour at least, especially if you don't get the very first appointment of the day. read more

Tried calling the Weston office to make an appointment with Dr. Le Phi-Van. The phone system takes you through a dozen hoops and a few minutes before connecting you to one of their offices. Once I was connected to the Weston office, the receptionist put me on a 10 minute hold. I just wanted to inquire about a cosmetic procedure. After checking with her supervisor and confirming with a second supervisor, she said I would be charged $230 consultation fee PLUS the separate fee for the cosmetic procedure itself. What? I asked again if the $230 consultation fee would be applied to the charge for the cosmetic procedure after I do the procedure during the same visit. She checked with the supervisors again and said no. The procedure charge is in addition to the $230 consultation fee. What a ripoff! read more

Why after so many skin issues, with SANDFLY bites all over my body and explaining all of my symptoms did they not test me for LYME DISEASE?!!!!!???? Well, over 8 months later, I'm positive for it and maybe if I got it back then and could've fought it with antibiotics. Now it might be too late. Hope this nightmare doesn't happen to anyone else! read more

Growing up as a pale princess, or Casper as my classmates lovingly or not so lovingly referred to me as, I've needed the care of a dermatologist as I've gotten older to check my skin for potential sun damage. I've been through quite a few and it wasn't until I saw Dr Le that I knew what a thorough exam was. I feel ripped off by all the previous docs. She checks you scalp to toes people. It's a tad bit embarrassing but reassuring at the same time. She's very thorough and will patiently listen to my 1,002 concerns and answer them. Her staff is pretty nice for the most part. I'm giving 4 stars for the overbooking. However today I scheduled early and didn't have to wait very long. I definitely recommend her and I hear the male Dr Le is great as well. read more

Dr Van Le has no time or respect for her patients to even do an assessment before diagnosing!!! I was asking her a question and she started to leave the room before I even finished my sentence!!! Her patients are only walking dollar signs to her read more

After getting a suggestion from my mother's primary physician to see a dermatologist for an open sore on her ear, I only had two days before I was leaving for my home in California to make an appointment. I called this office as the primary physician gave me a list of dermatologists and I asked for an appointment with any doctor who had an opening within the next two days. I was given an appointment with Dr. Le and I am so happy that she was the one that had an open appointment slot. The office was very busy but we were seen within 20 minutes of our scheduled appointment time. Once my mom was brought back to the exam room we were treated very professionally and with care and concern of my mom's limitations (in a wheelchair). Dr. Le showed compassion and explained to us the condition of the open sore (not a cancer, thankfully) and treated it with care. Dr. Phi-Van Le and her staff are first rate and I will be taking my mom there when she needs further dermatology services. read more

The office is in a great location and everyone in this area goes to Dr.Le ... and because she is a awesome doctor the wait is unbelievable ....my daughter's appointment was at 9:00 am and we didn't get into the room until 10:30 ... and out of the office until 11:45am. I feel when they see it is a kid that is in her school uniform they should get you in more timely fashion. read more

I've been seeing Dr Phi Van Le for the past 15 years. She's very professional and personable. She takes her time to diagnose and explains everything before going forward with any treatment. She is very knowledgeable. She's amazing and very passionate in what she does. I highly recommend Dr Phi Van Le. read more

Office did not advise they are not contracted with my insurance. Now billing me the whole amount even though they collected my co-pay as if they were a provider. Doctor spent absolutely under 5 minutes with me. I called the billing department and was told by Sky I needed to understand my insurance. I work in the medical field as a manager and understand quite well. These are bad practices for a medical office. read more

Horrible experience, no treatment plan. staff are unfriendly and rude. No instruction or counseling on my acute dermatitis and acne. I would rather see they other Dr. Lee. 3rd and last visit. Considering filing a complaint with state board. read more

Had an new patient appointment today 11/28. Waited 1 hour in the lobby. Then was taken back to a patient room. Waited there 35 min before walking out. Front desk called to ask me if I wanted to reschedule. Really? Come back and pay for terrible service?? No thanks. read more

My first visit to a dermatologist EVER. I was prepared for the worst. GArcia our nurse immediately broke the ice and created a rapport. Stacy the P.A. Was very knowledgable and actually diagnosed us correctly. And dr. Lee was awesome. It's true the office is super, super busy... But that speaks towards their quality of care. I highly recommend this doctor. read more

While it is always busy that is just because they are so good. I have gone twice, each time after being misdiagnosed by other doctors. Dr. Le diagnosed me correctly and explained everything very thoroughly. The best derm I have gone to! read more

Busy office, great location. Dr. Le is very thorough and compassionate. I have been a patient of hers for over 20 years.

I was told that the last appointment of the day for new patients was at 3:30. I pulled my son out of school early so we could make is 3:15 appointment. On the way to the appointment my other child called me with a bit of a transportation emergency. I called the office immediately to see if the Dr. was running on time. I was told that she was about 15 minutes behind schedule. I explained my situation and said I would be about 15-20 minutes late. At first I was told that was not ok and at we needed to be there on time since the Dr. did not see new patients after 3;30. After a bit of back and forth I was finally told to get there asap and was hung up on. We arrived a the office and checked in at 3:24. We were seen at 4:50pm. This mentality of a doctors office feeling that their time is so much more valuable than the patients that support them is unacceptable and very arrogant read more

Very long wait times. It was literally 1 hour and 55 minutes before I saw the doc. Feel of the office is very much like a factory with the staff and docs just "processing" patients. They shouldn't double and triple book patients for the same times. If they chose to make a few dollars less the service might increase. read more

Dr. Le, her nurse, and the associates in the office ONLY concentrated on cosmetic work- if that's what you're looking for, then she might be the doctor to see. I went in because of a suspicious lesion on my leg. I had taken pictures of it before I put a bandaid on. She took a quick look at the pictures, refused to take any bloodwork or even to look at the sore, and promptly diagnosed me as having herpes. She prescribed some medication and then told me that I needed a steroid shot in one of my keloids. I was able to get in to see two more physicians in the following days, get bloodwork taken, and was told that not only was I misdiagnosed, but that Dr. Le should have taken a sample immediately for labs and given me some kind of information on the herpes virus. She did none of that. In my opinion, she is a completely irresponsible physician who concentrates only on cosmetic work (or the money?). I will NOT see her again and strongly suggest that if you need anything other than botox that you consult another physician. read more