They didn't have the part I needed, and the discussion to get to that conclusion was long and…read moreawkward, but they did have some good advice and found me a useful part number to continue my quest. There were several minutes of frowning at the computer between spoken words, but the info was helpful in the long run. Not ideal, but worth another chance.

The technician that worked on my drier stated that I didn't have a problem with the drier but an…read moreelectrical problem- 120 volts instead of 240 volts at the wall socket. He recommended that I have an electrician resolve the problem. I brought in an electrician that verified that I did indeed have 240 volts at the wall socket. This placed the problem in the drier. The electrician was a needless expense. I contacted Master Tech and talked with John the manager about my dissatisfaction with their service. He promised he would call me back in 3 days. It's been 3 weeks and no call. I have used Master Tech for many years and recommended them many times. I've been burned by them once...moving on

a phone call and conversation saved us from spending senseless money and a whole lot of…read moreaggravation. I had spinning issues with my Whirlpool washer and was given priceless advice. what I initially purchased was a worthless brand washer. it was well known to break down frequently. the advice for me was to save the hundreds of dollars on service, and purchase a high quality washer and save myself future headaches. i appreciated his honesty. he could have easily kept quiet and let me pay for the current machine again and again. I will refer this company to everyone. honesty is hard to come by these days.

Great service! John was quick to reply & even came over on a Saturday to help with my urgent…read morewashing machine situation. He was very knowledgeable & quite helpful with his recommendation. I wouldn't hesitate to use this company for future needs. It's a nice Mom & Pop shop. You actually talk with John or Sandra - not an answering service or AI assistant. I would definitely recommend!

I was searching for a dishwasher repair service. Many of the reviews for this company were not…read moreflattering. In spite of this I went ahead and scheduled with them. The repairman (Nathan) was timely, thorough and straightforward. Based upon my own research he confirmed my diagnosis. I was charged for the service call as expected. While I need to replace as the repair cost was nearly the cost of a new dishwasher, this is not a service they provide. I appreciated the diagnosis as presented.

Charged a 99 flat fee that wasn't deducted from the repair. Doesn't bring parts to the first visit…read moreso there are two visits. Two visits with 20 minutes total (15min the first time, 6 minutes the second time) equaled 286 dollars labor. I believe that's approx 600 dollars an hour. I called twice to discuss this. Never using again.

Pathetic & poor customer service after repairs. Negative rating at best. Be careful when using…read moreRobert Olinskas (Bob) for your HVAC repair needs. We paid $ 470, motor replaced w/1 yr part warranty (Jan 2019), was told to call the warehouse and call other company for fixing part issues (Nov 2019). Please be careful using Bob, he's responsive, nice and friendly before offering in-home service, attitude and worst behavior we experienced. Better calling known local companies those listen and understand your issues, offer quality product, services and take full responsibility ! Quality customer service helps build trust. Bob is a one man shop with cheap tactics and rude customer service ! Be careful !

Bob does much more than refrigerators and air conditioners. He is a full service heating heating…read moreand cooling company. He is on-time, responds quickly to texts and emails, very reasonably priced and a pleasure to work with him.

Pete has a great work ethic and has very reasonable prices. He is reliable and showed up on time…read more He did some work in our shower and hung a heavy mirror and several shelves for us. After having other handymen in my home, I have decided to make this my go-to handy company. Workmanship for the value of the work done is outstanding.

From the owner: Ann Arbor Handy is your one-call solution for a wide range of home maintenance, repair, and…read morerenovation needs such as: Bathroom remodeling service Basement remodeling services Carpentry Deck renovation service Door and window trim Door replacement service Driveway gates installation and repair Drywall repair Fence builder Flooring service Painting service Other home and garden service Siding installation Tile installer Window covering service Window repair service Window replacement service

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

It saddens me that our society today has become such a throw away culture. ANN ARBOR ELECTRONICS &…read moreTV, IS HERE TO HELP! I had a large flat screen Samsung TV, still nice and about 8 years old, whose picture suddenly went out. The audio still worked fine though. Ironically, it was Best Buy that recommended ANN ARBOR ELECTRONICS & TV as a business that might be able to fix it, and they did!!! It's a straightforward business, cash only, where you bring in your product and they assess (for a fee, that will be applied to the labor costs if fixable) the situation. Everything was spelled out upfront. You must call first to make an appointment. I will totally recommend these gentleman to anyone in need of such a service. Thank you Ann Arbor Electronics & TV!

I had George put some new speakers into a set of old speaker cabinets from the 70s. He did a great…read morejob. The speakers sound great and the service was exactly what it needed to be. Here's what you need to know: 1) George is an interesting dude so prepare for a bit of an experience. Great guy, you just need to depart from the expectation of a traditional business exchange. 2) George works out of his home. It ain't BestBuy. More like Uncle George's garage. Which is totally fine. 3) He opens at 10am and closes at 2pm. You're just gonna have to figure that out. I dropped off and picked up on my lunch break. 4) Call ten minutes before arrival. George is a busy man. No time for surprises or small talk. He's an electrician, not a game show host. 5) Back into the driveway. George prefers it that way. Just do it. 6) George is a bit difficult to understand on the phone. It's not his medium. Get over it. 7) Cash only. Period. 8) He's quick. The garage door opens, you drop off. Leave him a deposit (cash- he don't take Apple Pay and he ain't reading a chip) He calls a couple days later to give you the facts; what's needed, what the cost will be and when to pick up. You back in, garage door opens, check your stuff out, pay the man (greenbacks), take your stuff, garage door closes, you leave. 9) George is a really good dude. He represents a time when a man had a skill and that skill demanded fair pay. I enjoyed paying the man for his work and I appreciate his craft. We need more Georges. 10) Write the man a positive Yelp review. He's the only guy in he area that does this kind of work. While calling around, no one knew where to go. One suggested a guy in Grand Rapids. Someone else suggested a guy in Chicago. There's one George and we got him here in Ann Arbor. Consider yourself lucky. I do. Don't forget: Cash, Call ten mins before, 10-2, back in.