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    Lead Rescue

    5.0 (1 review)
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    8 years ago

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    Red Door Animal Shelter

    Red Door Animal Shelter

    (71 reviews)

    West Rogers Park

    I've been volunteering for Red Door for close to 25 years. The staff is very caring and dedicated…read moreto giving the utmost care to the animals. They take in animals that need a lot of vet care and make sure they get it and are healed. I've always seen great care and cleanliness at Red Door. I've adopted "many" rabbits and had a dumped cat under my deck that needed to go somewhere and they took him. This place is totally amazing! I've always been treated with the utmost kindness. I've seen them treat everyone like this. Thank you Red Door for your persistent dedication to saving animals! I've seen guinea pigs, ducks and dogs that go into foster homes. Hand punch and chest thump to YOU!!

    My experience here was as a volunteer. Every time I came in to help, I was made to do common room…read more(the main rabbit and cat room). It was always filthy, many of the fleeces were covered in so much fur that I was worried about the rabbits getting a blockage, water bowls were often fully empty or had literal soap suds in them. The volunteer coordinator suggests you "spot clean" the litter boxes, though often they are so saturated that the pellets they use as litter are disintegrated. It put a bad taste in my mouth that staff was not following the basic "contact time" instructions on the bottles of Rescue when they claimed they wanted to kill bacteria. They kept a sick cat with giardia in a cage first thing when you walked in. He had a sign that said not to touch him, but not what he had. I saw senior staff repeatedly handle iso animals with no gloves. I saw them put iso laundry right into a pile with the other laundry more than once. I found a wet pile of laundry with feces (or litter, according to the literal president -- not sure that's better) stuck to it sitting on top of the dryer. I was written up for making staff "feel bad" about not knowing how to disinfect stuff when they claim to have vet tech experience, and for not being nice enough about the "litter" on the wet pile of laundry. I saw other volunteers regularly mix in BnB laundry with shelter laundry -- with what I would consider a homeopathic amount of bleach. They were not chastised for doing laundry incorrectly. In fact, they were allowed to train me on laundry. I tried to report a possible historical ringworm infection to the staff just so they knew to be mindful to check themselves and animals for sores, but instead got met with bizarre legalistic stuff about how I might as well be suggesting that I could have gotten it from "invisible space aliens" (that's from the president directly). Look at these photos and tell me if you think it's insane to think someone could catch a fungal infection here. I was then banned -- again, the stated, written reason being that I disagree with their veterinary practices and they've been doing this for 26 years blah blah blah. Ok. I'm really worried about how much else has been swept under the rug in 26 years, then. The president was so cruel to me when banning me that I immediately went to urgent care for medical clearance. The NP was grossed out and suspicious when I told him I got yelled at for trying to let them know about a possible exposure. Staff here does nothing but bully people if they trust you enough to let their true colors show. I have personally heard them do it about sexual orientation, weight, and ethnicity -- they even had rabbits with antisemitic names they got from Seinfeld (they are not Jewish themselves). They stood silently by while a senior volunteer made fun of my sexual orientation the first time I met her, even. They do not have a pride flag hanging anywhere. I wish they would change that, because maybe there would be fewer homophobic and transphobic comments. Though everyone here reflexively "punches down" so much due to their low self esteem that it seems they can't even keep track of what they say. Just know that if you have a certain skin tone, everyone here older than 40 with a sensible haircut has an opinion about your hair being "unprofessional" if you do anything but make it as straight as possible. I grew up in a hoarded house, and I have to be honest. That's what this shelter feels like and part of why I wanted to help. They cannot keep up with the animals at all, especially not while running HareBnB. Over the holidays, for maybe 3 full cumulative weeks of the year, volunteers handle everything in the shelter except paperwork and isos. No one is properly trained -- in fact, I trained several people after doing common room only ONE time. But these photos were taken when BnB wasn't busy. This is what their performance looked like when they had one more staff member than they do currently and very few BnB guests. And I heard the president and VP talk about buying more BnB space as a potential for the future! I don't have a rabbit currently, but if I did, I would not trust BnB. I am telling everyone I know with rabbits not to board at BnB. For a while, they were the only game in town, but now you can do better. I had already stopped finding joy in volunteering, because as soon as I would come in, the volunteer coordinator would sit at a computer and pretend to look at spreadsheets. That would devolve into hours of me hearing her talking and laughing while I did what would've been her assigned work. No thanks. As you can see, there's clearly enough to be done that we both needed to be working at the same time. I would love to see them change ownership and find a crew really dedicated to the mission instead of dedicated to doing a bit less than the bare minimum. It seems like this shelter used to be good, but maybe it was just the quirkiness of a bunny shelter.

    Midwest Animal Rescue Service - Adopted pets get a FREE first vet exam AND 50% off their spay/neuter surgery at Arnett Animal Hospital!

    Midwest Animal Rescue Service

    (19 reviews)

    The Loop

    Working with MARS has been a great experience for us! My husband and I searched online for…read moreadoptable puppies, and that's when we found MARS. We found the most adorable puppy, Hannah (now Bailey!), and filled out an application, which was reviewed and approved in a very timely fashion. We were even able to reserve Bailey in advance, which meant we didn't have to worry about missing out on her or something going wrong. Shortly after we were approved, Alex got into contact with me via email (which is great for me!). I asked TONS of questions and wrote a few lengthy emails- All of which Alex responded to usually within a few hours and took the time to go over everything I wanted to know in detail. We weren't getting this kind of attention with other rescues, so it was a great feeling to see how much they care about their animals and finding them good homes! When we went to our adoption event, they offered to stay a day late since we couldn't make it for their original time due to a family wedding. They gave us all of Bailey's medical records and explained everything on there. They made some great recommendations for food, treats, toys, and keeping her healthy. We took Bailey home that day, and couldn't be happier! She's a wonderful pup, and has been a wonderful addition to our family!

    We adopted Mulder (FKA "Cider") shortly before Christmas. Even though we were running late to the…read moreadoption event, MARS representatives stayed late and made sure we had a connection with the dog that we only originally knew from pictures. Their care and concern for the puppies was evident. They also helped us select the right dog food and essential accessories, which helped us immensely. They were honest about his lack of housebreaking and leash training, and directed us to sources for assistance in those areas. Since we got Mulder just before he was scheduled to be neutered, MARS provided a $75 rebate with proof that the dog was fixed (required with the adoption contract), which was sent to my PayPal account. He was also up-to-date on his puppy series shots and very healthy. Although we never needed it (yea!) also knowing that I had a month of free health insurance for Mulder was also very comforting, as was his microchipping. Throughout the process MARS representatives have been very responsive and communicative, answering even the "tough questions" and concerns. I'm sorry for the experiences that people had 2 years ago, a sick puppy is no fun. Thankfully, our experience with MARS has been excellent in every way, and I would definitely adopt from this no-kill rescue again.

    Lead Rescue - petadoption - Updated September 2026

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