Made appt for follow up on developing cataracts. First visit to an opthomologist since moving to…read moreLouisiana. Waited 3 months for an appointment with Dr Killeen, who came recommended, only to arrive and find out I was confirmed with Dr Leftwich. I was told if I had wanted Dr Killeen, I would have had to wait a year. By the end of the visit, I was smitten with Dr Leftwich. Plenty of parking. Well lit, spacious waiting room. Still had paperwork to complete, even though I had pre-registered. Receptionist was a bit frazzled but and told me when I said the name of our insurance wasn't the right plan that it wouldn't really matter. I told her there was a difference and sat down. We all have our days. Once I was called back, which was after my appointment time, the nurses were super efficient, friendly, willing to answer questions and talked me through each step of the process. And it was a process, but it appears they have it down. Immediately felt comfortable with Dr Leftwich, and by the time I left felt confident I knew/know the status of my eyes. He was also able to put a name to a spot in my eye that other doctors for the past 20 yrs have told me, "Keep an eye on it." Check out was quick and I was offered portable sunglasses, which I totally used. Going back for a 6 mon on the spot, and I'm a satisfied and hopefully permanent patient.

Every time I come here I wait for almost an hour to see the doctor. These are routine check ups…read morefor pressure because I have glaucoma. Its so frustrating to wait with no estimation of time.

Office Clerk not knowing of my private insurance what to collect for office visit for Evaluation…read moreto see Dr Tran ref by American Best eyewear .This man clerk try to collect $200 dollars instead of $50 copay for office speciallist .Did mo pay that amount I left I call my insurance company what he wa try to do. I .

My mother has been going to Dr. Tran every since he opens up his office. He's very friendly and…read moremakes my mom very comfortable going to because she does not speak English. I would highly recommend people to go to him. The reason for two less stars is because Dr.Tran only does eye exams and not offer us the convenience of getting our glasses there. The receptionist are also barely up at the front desk and when you do call for appointment, it takes about three try to get a live person.

Please do not go here!!! I scheduled an appointment for my son on 6/19/2025 and the earliest…read moreappointment was 9/11/2025 in which I agreed. On 9/9/25 I received a text stating that his appointment was being canceled because the doctor retired. I call and spoke with Kelly who was able to reschedule my appointment to 9/16/25 which was okay. Then, I received a called back from a front desk clerk rudely stating that the provider does not see children under the age of 5 and she proceeded to go back and forth with because of their mistake. I waited 3 months for them to tell me my son could not be seen because they were waiting for new providers to be hired. I could have searched for a new PEDIATRIC ophthalmologist, yet they scheduled him with someone they knew who was retiring and canceled his appointment, rescheduled the appointment, and then tell me he can not be seen because of his age. They are unorganized, RUDE, will talk over you and is not on one accord. Please find somewhere else to go because they will give you the run around.

The staff and employees are awesome. The Dr G. Is rude, arrogant, demeaning,and lacks the…read moreability to listen. He will ask you a question and before you are able to reply he is firing off on another question. I am a cash patient. A simple eye exam is 175 dollars no problem. My eyes cannot be dilated due to my driving home. Dr refused to do the exam without dilation. First time in over 55 years of wearing glasses I have been unable to get an eye exam without dilation. Everything out of this dr. Was demeaning to include assuming how I slept with my face buried in a pillow, to my being diabetic. I have been treated better and more professionally at a lens crafters. He demanded I come back when I could be dilated. I will come back when he'll freezes over.

This dr has the personality of a pompous ass. He berates you with out listening. Draws his own…read moreconclusions with out asking. Does not give you time to respond and does not listen to you when you do. I walked out before the exam and he had the unmitigated hall to go ahead and charge for a failed exam.

I have been going to Dr Guarnieri for quite some time now, I used to bring my children to see him…read moreand now I am seeing him, because he gives very thorough examinations and he takes his time to check everything. Before the Coronavirus outbreak the office was always packed with patients, but now there are patients but not overly booked which is a good thing for the patients so we don't have to wait as long!!! But in any case I have always had excellent service either time that I have gone there weather they were super busy or not!!!

I have been a patient for a few years and I am completely satisfied with the care I receive. Dr…read more Lanous is extremely knowledgeable and a very compassionate physician.

Went to him with a stye (chalazion) and was told I could have it cut/drained or have a steroid…read moreinjected. The ladder "would be less painful and leave a small mark under my eye for about 2 weeks". 5 months later and I still have a bright white sack of steroid fluid under my eye that looks like a pimple. It has barely changed since the day it was put in. After inquiring about it several times, I was told to be patient and put makeup on it. I would have NEVER chosen to go this route had I been told I might have this for months, years or even permanently. Very disappointed with how this turned out. Update: Perhaps due to this review, his office refunded my co-pay. He also called and asked to have another look, but I had already started to see another eye doctor.

Nope -- this practice is not it. The office and billing are a total mess. I went in for a simple…read moreeye exam so I could get new glasses. Easy, right? Apparently not. Weeks later, I got a surprise bill and was told -- by billing, not my doctor -- that I supposedly have a "medical" eye condition. News to me! The doctor never mentioned it, never treated it, and yet that's how they coded the visit. Because of that, my regular eye exam wasn't covered by vision insurance. So now I've got no diagnosis, no treatment, and no answers -- just another bill and a lot of unanswered calls. If you value transparency and communication, look elsewhere.

I made an appointment 3 weeks ago for my 4 yr old twins. During the call the lady kept rushing me…read moreand apparently didn't do her job! I gave her all the information needed to check the girls insurance. Even gave her my social and all. I asked her SEVERAL times if she had verified that they in fact took my insurance prior to making the appointments. She told me yes they accept the insurance and then made both appointments. Fast forward to today, I called this morning to verify the appointment and to make sure everything was ok given the weather. I took time off from work, took my babies out of the house in this cold just to be told that they don't accept my insurance, that I'd have to pay 120.00 per child to have them seen. I am furious because I asked several times if the insurance was accepted. I spoke with 2 people in the office and they are both incompetent! How hard is it to put info in a computer and say yes or no for insurance verification. This would have been avoided. Whoever answers the phones need to listen and stop rushing people off the phone! You have ONE job!

I saw Dr Brett Budden for a retinal exam. He was so informative, gentle and personable. The entire…read morestaff were all professional and friendly. I also needed an eye exam for a new prescription which I did not have an appointment for. They immediately accommodated me for this. This Dr was so thorough. I believe the lenses he prescribed will be the clearest I'll ever have seen. Then Dr Budden did the retinal exam. He was very caring and made sure I was comfortable as possible. He told me I had a small retinal tear and explained it very clearly but for me not to panic. He will see me again next month. I didn't get the name of the optometrist but he was excellent. He was Asian American and I will make sure I get his name to add to this review. I only waited in the office for 15 minutes before being seen.

Dr Turkish took care of my mom. We would drive from Baton Rouge to come see him. Best Dr ever. The…read moreonly reason we stopped coming to see him was because he no longer accepted the insurance that my mom had

I'm convinced this is the best urgent care in existence right now. Don't take my word, go see! The…read morewhole staff is amazing! They really listen and care. Feel like I'm at home and not at an office. I'm so glad I came here instead of anywhere else. Thanks guys!

From the owner: At The Urgent CARE, we strive to set a new standard in urgent care medicine for our community. We…read moreprovide the most advanced, comprehensive medical services and treatments for all urgent medical needs. Our qualified staff is fully dedicated and deeply passionate about our patient's comfort, needs, and CARE. Most importantly, Our communities deserve access to affordable, convenient, top-quality patient CARE. Founded privately in 2004, we have served our community for nearly 20 years and have expanded into surrounding communities to serve more patients. We have served more than 500,000 patients and will continue to be a leader in healthcare in Southern Louisiana.