At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

When my pet had to be put sleep they were very caring and I was surprised to receive a condolence…read morecard signed by staff and doctors that I never met. It comforted me. They really take vet care seriously.

Dr. Finger went above and beyond for my 21 year old cat. I wanted her to get an ultrasound, but…read morethey stated that it may take a whole day, since they do it in between surgeries. Granted, I also did make the appointment a day before. They were able to fit me in :). I debated if f I wanted to leave my cat there for such a long time, but I made the decision to leave her. Dr. Finger and staff was aware of my hesitation to leave her. She stated she will try and get the ultrasound done in the morning, but could not make any promises. Well, she got it done first thing in the morning and my 21 year old cat only stayed there for about 30 minutes. The results weren't the greatest, but I am extremely grateful for what they did for my cat. They showed compassion and kindness. Thank you

They never responded to my request for service they never replied to my voice mail or anythingread more

This place lacks so much professionalism. First, they have a person answering the phone who sounds…read morelike she's either asking someone for the answers or is reading off a script. Secondly, I tried to fill out the paperwork online and their website was glitchy and it kept saying I was missing a field, but I wasn't. Third of all, when I called to notify them of this and to ask if there were alternatives, and when we would be able to do a meet and greet, the girl on the phone was clueless, she just kept saying I will notify my manager and she will be in touch. I just didn't have a good feeling about this place and as much as I didn't want to, I ended up taking my baby to petsmart hotel since I was able to consistently get a response and check up on my furbaby when I was out of town.

They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

I boarded my cat, Joni for 10 days at Purrvana and it was my first time doing so... ever! My…read moreexperience with Purrvana was absolutely exceptional. Everyone was truly kind and professional. They really care for your cat, it is not just doing the bare minimum- they go above and beyond. Joni had such a blast there that I think she was a little sad to come home. This place is like a vacation for your cat while you go on vacation. My cat loves attention and they gave her so much love every day. I even saw on camera that the techs spend one on one time with the cats and that's so thoughtful. They also send you updates every single day. They are also very organized. Joni needed eye drops daily and they kindly did it for her. I am so happy I found this place. I feel like I can go out of town knowing that my cat is taken care of so so well. Thank you so much for everything

This was our first time boarding our Siamese cat, and we couldn't have had a better experience with…read morePurrvana. We boarded her for a full week and were a little nervous at first, but the staff immediately put us at ease. Everyone was incredibly helpful, professional, and well organized. They took the time to patiently explain all the details and answer our questions, which we really appreciated as first-time boarders. Most importantly, they took wonderful care of our cat and gave her lots of attention and love. We especially liked the daily updates and the video check-in feature--it was so reassuring to see how comfortable and well cared for she was while we were away. Highly recommend Purrvana to anyone looking for a safe, attentive, and truly cat-focused boarding experience. We'll absolutely be coming back!

Excellent care and clean facilities. Prices are good too!…read moreHighly recommended!! It's a great place to socialize young dogs!

My fur baby has had boarding here several times from 3 day to 7 day stays. She is always happy to…read morearrive and often tries to go back in when I pick her up. It's difficult parting but having the cameras help with my own separation anxiety. I do wish there was an outdoor area for them or artificial grass area so that the doggies know where to go potty versus random areas in the room.

Brandy is amazing! She is professional, responsive, kind, and most importantly, our 2 Labradors…read morelove her. She provides multiple updates with photos of our dogs. They are on doggy vacation when they are boarding at Brandy's. Highly recommend her!

Brandy is the best dog sitter we've ever used. Our dog is getting up there in years, but Brandy…read morealways provides great care and puts our minds at ease with thoughtful updates and photos. I cannot say enough positive things about Brandy and the service provided.

they been wonderful worker and Dr pet for many years as blessing…read more they know we are deaf and commuiate been good and clear for our dog and she looks good healthy. Doc

Wow. I have loved Dr. Rea even though the practice has gotten more expensive. And I like the women…read moreat the front desk and the assistants-- they would all get 4 to 5 stars, but my experience this week rates a MINUS 10 stars, hence the 1 STAR. Background. I have a 4 year old mini dachshund (lively, frisky, with attitude) who had a dental. Got the required blood work. All normal. Dental supposedly good, no extractions. Got home and she was punk, not unexpected. BUT the next day she was worse, called the practice, never spoke to a Vet but was told this was normal. Okay. Fine. HOWEVER, the third day she was almost comatose, a shell of herself. Called the practice. At first they just said go to ER, then called back and gave me the last appointment of the day. THAT'S where it gets truly awful. I get there, nobody is in the lobby, wait for 20 minutes, finally see Dr. Pirotto, whom I've never seen before. (And never want to see again) My dog apparently had a incredibly high fever but they couldn't find any sign of infection in the gums, etc. All Dr. Pirotto was concerned about was closing up. In the 10 full minutes we actually saw her she must have mentioned they have to close 5 times at least. She wanted to run blood but said running it there wouldn't be as good as sending it out to a lab which would take until sometime on Monday. Meanwhile, despite a serious fever that clearly indicates an infection, she refused to prescribe antibiotics (even as a stop gap), saying they are prescribed too much. WTF!?! She's willing to risk my dog's life to wait a few days!?! Once again, all she cared about was leaving. No sign that she cared about anything else. So... we went to an ER where my dog got fluids, anti nausea meds and antibiotics and is already showing a little sign of life. Dr. Pirotto's attitude and demeanor is unacceptable. As a business person I always make it right for my clients. And in this case we are talking about a LIFE. Also, even though I've asked numerous times, I don't know who actually performed the dental cleaning, which is sketchy to me. Dr. Rea is apparently retiring and without her at Redwood, I would recommend you find another vet, one who give a...

Lori is simply the best! She used to watch our beloved Marchie for over 8 years! I couldn't believe…read morehow lucky our fur baby and we got when we found her. We found her first when we were leaving in Culver City and we drove to Torrance to drop off our sweet boy. Then we moved to Torrance and were practically neighbors! And when we move to San Diego, I drove Marchie (yes!) to Lori to Torrance because I trusted her, our dog trusted her! She is amazing, caring and very kind to all the doggies. She has very good communication and will send pics to calm you down so you can truly enjoy your trip and not worry about your pet. I never worried about my fur baby because I knew that he was at his 2nd house. Thank you Lori for all the years of carrying for our fur baby. I know he watches over your family too because to him your house was his 2nd home.

Lori is the best! You can sense it right away she is truly passionate about dog sitting, she will…read morelove your fur baby like her own. She does have the cutest Maltipoo named Ollie that is so friendly and playful. Her house is immaculately clean and set up for dog sitting, and a huge backyard!