Not one bad thing to say about Dave's! Just enough selection without being overwhelming, relaxed…read moreattentive service, fair pricing, honest, no tricks or hidden anything. Items in stock delivered within a couple days! Delivery from 'The Joes' was also excellent! Hands down the best furniture/mattress shopping I've had. I highly recommend checking Dave's out! Bravo Dave!

First Dave the owner is the most personable and direct businessman I've dealt with. 2nd he found me…read moreexactly what I wanted even though it wasn't in his showroo. Don't get me wrong I walked out with 2 pieces out the showroom But he finished my collection. Highly recommend! Yelp elite 5 stars

I went with my brother to get a couch for his new place. Ben was super helpful and knowledgeable,…read moreand even gave us his favorite local restaurant tips. The couch is high quality and the prices were extremely reasonable.

I will never buy from bob's furniture again!!stressful time with my order, I bought a sofa and a…read morerecliner. First they told me that it was at the warehouse in taftville. So I left new London store and drove all the way to taftville, got off the exit and the store called me saying they didn't have it in stock. This is where I started getting pissed, they told me the couch will be delivered within a week without a delivery charge, and proceeded to tell me the recliner won't be for another 6 weeks. Ok that's fine because I can deal with that. I got the couch delivered on time, but six weeks comes around and still no recliner. We are on week 10 now I get an email saying it's ready for pickup in the taftville store, so I call them and tell them I was promised it will be delivered. They transferred my call back to the new London store just to tell me if I want it delivered it will be another 10 weeks, so that would be a total of 20 weeks! Umm excuse me I don't think so, I told them to just refund my card because I'm done. I will never do business with bob's furniture again!!

My partner and I went in here to look around just to kill some time after we discovered the Big…read moreLots down the street was closed. The employee immediately went into shark mode on us upon walking in, coercing us in an attempt to buy something. After realizing we weren't biting, he left us alone and we went downstairs to look around. After a few minutes, he comes down basically to us escort us out of the building for no good reason. Honestly, the items were overpriced anyway so I will NOT be back.

We bought a couch today , Melody J helped us and made the process easy . She is also kind and…read morepatient, such a pleasure. We will shop here again ! 5 star service , quality furniture and a HUGE selection. Worth a trip to Norwich , CT

On time. Great product. Delt with them online. Didn't have to make any calls. The delivery…read morepeople did a great job and they where on time and courteous. I'd use them again. You can literally go online and order and pay and have free delivery. Was super easy and my product was great.

Store is nice and cool on a very warm day. The floor model mattresses are all in good condition…read more Super easy and cost effective purchase - scored $198 for a twin mattress with box spring and the frame was free. John helped us find the right product. We came back later in the day to purchase not realizing John was leaving. John even walked the in-store associate through the specifics on the phone afterward. We really appreciated the dedication!

Perfect! So easy to work with Rob. Walked in 4 times debating on what i wanted. Finally decided and…read moreit was delivered 24 hours later!

It was a pleasure working with Rob and Rob. Very professional and easy to work with. I love my…read moreDoodle couch and chair.

Not Impressed with the service. I bought a Mattress for my son the Friday after Christmas. The…read moresales person sold me a "door buster" and said it could be in the store by the next Tuesday. This was perfect as it was a present for my son, we were exchanging on Saturday and since all of us would be off for the holiday the following Tuesday. When I called the next Tuesday they said it was indeed in and we could come and get it. We did, but it was the completely wrong item. The sales person- a different one, tried his best to correct the error, but now it wouldn't be in the store until 1/13/15. Not while my family was off on holiday. He threw in a pillow. Not free delivery, but a pillow. Strange, but my husband hushed me and said he would take that day off/ work from home so he could go and get it. I understand that when you say an item will be available to pick up it would be during business hours, and nothing to the contary had been said. So, the mattress came after 7pm. not the most convienent time, and I said wouldn't it seem to make sense that you offer to deliver this mattress since it was three weeks and really an extra day late at this point- the district manager said"no, you're already getting a pilow" I told them that was a shame as I need to replace serveral mattresses in the next year or so- and I will not choose to spend my money there. The sales person was baffled. Just unimpressive if you ask me.

The mattres just got delivered. I love it! The manager Bill was super nice, he let me try many…read moredifferent mattresses until I found the right one. And he gave me a special deal when I told him how much I love the mattress but it's beyond my budget. I highly recommend this place. Also the delivery was good, they were on time and nice.